MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER- HOUSTON, TX
2005 MINI COOPER AUTOMATIC CVT TRANSMISSION FAILED AT ONLY 47,000 MILES. WHEN TAKING MY FOOT OFF OF THE GAS, THE RPM'S WOULD REV UP AS THE CAR SLOWED DOWN. THEN MY CHECK ENGINE LIGHT AND EP (TRANSMISSION) WARNING LIGHT CAME ON AND THE CAR WOULD NO LONGER SHIFT ABOVE SECOND GEAR, MAKING THE CAR PRACTICALLY UNDRIVABLE. THIS VEHICLE HAS ALWAYS BEEN SERVICED PROMPTLY AND WELL MAINTAINED THROUGH MINI COOPER DEALERSHIPS. MY FACTORY WARRANTY EXPIRED 6 MONTHS AGO. THE INTERIOR BELT OR CHAIN ON THE TRANSMISSION HAS "COMPLETELY COME APART" AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. MINI COOPER ESTIMATES $7600 TO REPLACE THIS TRANSMISSION! *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S CONVERTIBLE- MIAMI, FL
TL* THE CONTACT OWNS A 2008 MINI COOPER S CONVERTIBLE. WHILE PARKED IN THE GARAGE OVERNIGHT, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE FAILURE. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MINI COOPER- SIERRA MADRE, CA
YESTERDAY MY 23-YEAR DAUGHTER EXPERIENCED A DANGEROUS INCIDENT, WITH BURSTING OF THE RIGHT FRONT WHEEL TIRE WHILE DRIVING ON THE FREEWAY. SHE ALMOST KILLED HERSELF. IT IS A NEW CAR (MINI COOPER, 2008) WITH ONLY 11,000 MILES TRAVELED. THE AAA WHICH WAS CALLED FOR ASSISTANCE DID NOT FIND ANY SIGN OF EXTERNAL PERFORATION AND THOUGHT THAT IT WAS AN EXPLOSION OF THE TIRE. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- SAN RAMON, CA
"SRS" WARNING LIGHT (PASSENGER AIRBAG OFF) BLINKS ON AND OFF IN A 2005 MINI COOPERS WITH LESS THAN 60,000 MILES ON IT. THE WARNING LIGHT ONLY TRIGGERS WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SEAT. WAS TOLD BY MINI DEALERSHIP THAT IT WOULD COST $800 FOR THE PART AND +$200 IN LABOR TO FIX THIS SAFETY ISSUE. NOT AN ACCEPTABLE ANSWER. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER- MCDONOUGH, GA
IN EARLY DECEMBER 2008 MY WIFE WAS PUTTING ITEMS IN THE BACK OF THE MINI COOPER AND HER LEG TOUCHED THE EXHAUST, PIPE BURNING HER LEG. WE TOOK IT TO THE SERVICE CENTER AND THE SERVICE ADVISOR INFORMED US THAT THERE WAS NOTHING THAT THEY COULD DO. ON A RECENT VISIT TO THE SERVICE CENTER THE NEW SERVICE ADVISOR INFORMED US THAT THERE WAS A RECALL BUT NOT FOR THIS MODEL. WE ARE CONCERNED FROM A SAFETY STAND POINT. *TR
Source: NHTSA WEB SITE -
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2004 MINI COOPER- VENTURA, CA
OUR 2004 MINI COOPER (CVT) AUTOMATIC TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS ONLY 74,000 MILE ON IT. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER S- RICHMOND, CA
2006 MINI COPPER S. I BOUGHT IT WITH 15997 MILES ON THE CAR. THE CLUTCH WENT OUT 3000 MILES LATER AND THE MINI DEALERSHIP WAS ASKED TO CHECK OUT THE CAR ESPECIALLY THE CLUTCH ONLY 2 MONTHS PRIOR TO THIS HAPPENING. NO WARNING LIGHTS APPEARED BEFORE THE CLUTCH STOPPED WORKING. NOW THE DEALER TELLS ME THAT IS NOT COVERING BY THE WARRANTY AND THEN INFORMS ME THAT THIS WILL BE THE THIRD CLUTCH TO BE INSTALLED IN THIS VEHICLE.... ONE WAS REPLACED AT 8000 MILES AND THEN ANOTHER AT 11000 MILES (FIRST OWNER) AND NOW AGAIN AT 19000 MILES. THIS IS NOT ACCEPTABLE AND I HAVE RESEARCHED WITH MANY OTHER MINI OWNERS THAT HAVE EXPERIENCED THE SAME OR SIMILAR ISSUES. SOME MAY HAVE STARTED THEIR OWN CLASS ACTION LAWSUIT.....PLEASE ADVISE! *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- SAN ANTIONO, TX
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION WILL SHIFT INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND A TECHNICIAN CONCLUDED THAT HE NEEDED TO REPLACE THE CVT TRANSMISSION, AT AN EXPENSE OF $ 8,300.00. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 88,000. UPDATED 10/21/09. *LJ THE REPAIR SHOP DISCOVERED THE CVT DRIVE BELT HAD SHREDDED WHICH SENT METAL THROUGH THE TRANSMISSION. THERE WERE NO PARTS AVAILABLE, THE ONLY OPTION WAS FULL TRANSMISSION REPLACEMENT. UPDATED 10/20/09
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MINI COOPER- ABERDEEN, WA
MY CAR WILL SUDDENLY ONLY GO ABOUT 5 MPH. THIS HAS HAPPENED SEVERAL TIMES. WE HAVE TAKEN IT TO THE MECHANIC AND HE THINKS HE HAS IT FIXED AND THEN IT HAPPENS AGAIN. NOW THEY ARE SAYING IT NEEDS A NEW TRANSMISSION FOR $8,400. THEY CAN'T REBUILD ONE, THEY CAN'T BUY A REBUILT ONE. THE CAR HAS LOW MILES AND THE TRANSMISSION SHOULDN'T BE GOING OUT. I BELIEVE MINI COOPERS HAVE A FLAWED TRANSMISSION AND THE COMPANY CONTINUES TO PUT MORE FLAWED TRANSMISSIONS INTO CARS AND WE THE CUSTOMERS ARE GETTING '!@#$%. *TR
Source: NHTSA WEB SITE -
2003 MINI COOPER- HAYWARD, CA
OUR MINI COOPER REPEATEDLY STALLED WHILE IN HEAVY TRAFFIC RESULTING IN SEVERAL NEAR DEATH EXPERIENCES. NO FAULT CODE OR CHECK-ENGINE LIGHT EVER APPEARED. UPON TAKING THE CAR INTO THE DEALERSHIP, WHILE UNDER WARRANTY, THE PROBLEM AND OUR CONCERNS WERE DISMISSED WITHOUT REMEDY. FINALLY, AFTER BEING IN THE MOUNTAINS ON WINDY ROADS A CLICKING NOISE BEGAN. SINCE NO FAULT OR CHECK-ENGINE LIGHT APPEARED, WE ASSUMED THE CAUSE OF THE NOISE TO BE FROM SOMETHING MINOR AND OPTED TO DRIVE THE CAR TO THE NEAREST MECHANIC, A FIVE MILE DRIVE. SHORTLY BEFORE ARRIVING TO THE MECHANIC, THE MINI UNEXPECTEDLY BECAME QUITE DIFFICULT TO CONTROL. LUCKILY WE WERE ABLE TO GET OFF THE FREEWAY, UPON WHICH THE TRANSMISSION COMPLETELY STOPPED WORKING ' REQUIRING THE CAR TO BE PUSHED TO THE MECHANIC. AGAIN, NO CHECK-ENGINE LIGHT CAME ON AS A WARNING AND NO FAULT CODES WERE STORED. BMW'S MINI COOPER CVT TRANSMISSION POSES A SIGNIFICANT SAFETY HAZARD TO DRIVERS. RESEARCH INDICATES BMW IS AWARE OF THE DEFECTIVE TRANSMISSION, WHICH EXPLAINS WHY BMW OPTED TO NO LONGER USE THE CVT TRANSMISSION IN LATER MODELS. THANK YOU FOR TAKING THE TIME TO RECTIFY THE SITUATION TO KEEP MINI OWNERS & OTHER DRIVERS SAFE. OURS IS JUST ONE OF MANY SIMILAR EXPERIENCES WE'VE RECENTLY LEARNED OF WHILE RESEARCHING THE DISMAL TRACK RECORD OF BMW'S CVT TRANSMISSIONS IN EARLY MINI COOPERS. *TR
Source: NHTSA WEB SITE