MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER- KLAMATH FALLS, OR
TL*THE CONTACT OWNS A 2005 MINI COOPER. WHILE PARKED OUTSIDE OF A RETIREMENT CENTER, THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND UNPLUGGED THE BATTERY BECAUSE IT APPEARED TO BE AN ELECTRICAL FIRE. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT THE FAILURE WAS DUE TO THE ELECTRICAL POWER ASSIST ON HIS RACK AND PINION. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT THERE WERE NO RECALLS AVAILABLE. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER- KINGSTON, PA
2004 MINI COOPER NON S , TRANSMISSION FAILURE DUE TO A MIDLAND TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2009 MINI JCW CLUBMAN- RIVERSIDE, RI
A LOUD RATTLING NOISE IS HEARD AND FELT WHEN ENGINE IS FIRST STARTED AND LASTS UNTIL THE ENGINE STARTS TO WARM UP DEPENDING ON HOW QUICKLY THE ENGINE BEGINS TO WARM UP. IN MY EXPERIENCE, SEVERAL MINUTES OF RATTLING. THIS DOES NOT HAPPEN ALL OF THE TIME. I'VE NOTIFIED THE DEALERSHIP (INSKIP MINI IN WARWICK, RI) MULTIPLE TIMES AND THE SERVICE MANAGER (JEFF S) SAID MINI IS AWARE OF THE COMPLAINT AND THERE ARE SEVERAL DIFFERENT REPAIRS FOR THIS ANOMALY,BUT WILL NOT EFFECT REPAIRS UNLESS THE RATTLE IS HEARD IN THE THEIR SHOP OR I CAN PROVIDE AUDIBLE PROOF. SINCE THIS HAPPENS SO INFREQUENTLY, AM I SUPPOSED TO KEEP AN AUDIO RECORDER OR CAMCORDERS IN MY CAR, SO I CAN JUMP OUT OF MY CAR AND RECORD THE RATTLE? THAT IS UNACCEPTABLE! THE DEALER NEEDS TO TAKE CARE OF THIS PROBLEM. I'VE EXPERIENCED THIS RATTLING CONDITION AT LEAST 8 TIMES ALREADY. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- MINNETONKA, MN
POWER STEERING PUMP FAN SEIZED. PER DEALERSHIP AND INDEPENDENT MECHANIC, MOST COMMON MINI REPAIR. PROBLEM IS THAT SEIZED FAN MOTOR CONTINUES TO DRAW POWER WHICH DRAINS BATTERY. HAD TO HAVE CAR JUMPED BY AAA TO GET IT STARTED TO BRING IN FOR REPAIR. NOW ALL THE DASHBOARD ELECTRICAL FUNCTIONS ARE MALFUNCTIONING: NO SPEEDOMETER/TACH/GAS GAGE READ OUT. IN EXCESS OF $2K TO FIX PLUS ALREADY PAID $400 FOR NEW POWER STEERING FAN AND BATTERY, HOPING THAT WAS ALL THAT WAS NEEDED. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- SAN GABRIEL, CA
TL*THE CONTACT OWNS A 2002 MINI COOPER. THE VEHICLE SHUT OFF WHILE DRIVING APPROXIMATELY 25 MPH. THERE WERE NO WARNINGS PRIOR TO THE TRANSMISSION FAILURE. THE CONTACT FEELS THAT THIS IS A SERIOUS SAFETY ISSUE BECAUSE A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 MINI COOPER- KANSAS CITY, MO
INTERMITTENT (TWICE WITHIN 40 MINUTES) POWER STEERING FAILURE. FIRST OCCURRENCE WHILE TURNING A CORNER, CONTINUED UNTIL I PULLED IN TO MAKE A CALL TO THE DEALERSHIP. ONCE I RESTARTED THE VEHICLE TO TAKE IT BACK TO THE DEALERSHIP, THE POWER STEERING WAS APPARENTLY WORKING NORMALLY AGAIN. WHILE TELEPHONING THE DEALERSHIP THAT IT WAS WORKING AGAIN, THE POWER STEERING WENT OUT AGAIN AND REMAINED NONFUNCTIONAL UNTIL PARKING THE CAR. AN HOUR LATER, BACK IN THE CAR TO TAKE IT TO THE DEALERSHIP, POWER STEERING AGAIN APPEARED TO BE FUNCTIONING NORMALLY UNTIL ARRIVAL AT THE DEALERSHIP, WHERE THEY CAN NOT DUPLICATE THE SYSTEM FAILURE, WHERE IT REMAINS TO DATE. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- LAUDERHILL, FL
I HAVE A 2002 MINI COOPER, I PURCHASED NEW. I HAVE HAD AN ONGOING PROBLEM SINCE IT WAS UNDER WARRANTY. MY AIR BAG WARNING LIGHT COMES ON. I HAVE HAD IT BACK TO THE DEALER AT LEAST 20+ TIMES FOR THE SAME PROBLEM. THEY STILL CAN NOT SEEM TO GET A PERMANENT FIX FOR THIS(NEXT APPOINTMENT JULY 9, 2009). *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S- SAN ANTONIO, TX
FAULTY PASSENGER SEAT AIRBAG SENSOR WHEN AN ADULT PASSENGER WEIGHING BETWEEN 130 AND 140 LBS SITS. THE AIRBAG SYSTEM TURNS OFF AND THERE IS NO WAY TO OVERRIDE THIS AUTOMATIC SENSOR. I HAVE TAKEN THE CAR TO THE DEALERSHIP MINI (SAN ANTONIO) TWO TIMES WITH NO RESOLUTION. MINI STATES THERE IS NO ERROR FROM THE SYSTEM, SO THEY CANNOT REPLACE THIS SENSOR. I DEMONSTRATED THE ISSUE TO SEVERAL PEOPLE AT THE MINI DEALERSHIP BUT STILL NO RESOLUTION. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- DECATUR, GA
I DROVE MY 2002 MINI COOPER APPROXIMATELY 6 MILES TO DROP OFF A FRIEND WHO WAS VISITING FROM OUT OF TOWN. I WAS HELPING MY FRIEND REMOVE HIS SUITCASE AND STANDING TO THE PASSENGER SIDE REAR OF THE CAR WHEN MY LEG MADE CONTACT WITH THE TAILPIPE CAUSING ABOUT A 2 INCH CRESCENT SHAPED BURN. THE TAILPIPE WAS HOT ENOUGH THAT MY SKIN STUCK TO THE PIPE - IT IS A PRETTY NASTY SECOND DEGREE BURN. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER CONVERTIBLE- FREDERICK, MD
MY 2008 MINI CONVERTIBLE HAS A BAD VIBRATION THAT STARTS AT 70MPH. THE CAR HAS BEEN IN FOR SEVERAL SERVICE VISITS WHERE THE TIRES HAVE BEEN REBALANCED TWICE, TIRES REPLACED TWICE, FOUR WHEEL ALIGNMENT, AND INSPECTION OF THE SUSPENSION. NONE OF THESE ACTIONS HAS CORRECTED THE PROBLEM. BMW / MINI ACKNOWLEDGE THE PROBLEM AND CLAIM THE CAR IS BEHAVING AS DESIGNED. I BELIEVE THIS IS A SAFETY ISSUE AND HAVE STOPPED DRIVING THE CAR ON THE HIGHWAY. I ALSO BELIEVE THAT FURTHER DAMAGE IS BEING DONE TO THE SUSPENSION AND DRIVE TRAIN AND COULD LEAD TO AN ACCIDENT. *TR
Source: NHTSA WEB SITE