MINI Complaints

WHILE DRIVING HOME FROM WORK IN THE 2002 MINI COOPER THE CAR HAD ABOUT 70,000 MILLES ON IT AND I NOTICED THE TEMPERATURE GAUGE GOING UP, AND ASSUMED MY CAR WAS JUST OVERHEATING. I PULLED INTO A SERVICE STATION AND PUT SOME WATER IN THE COOLANT RESERVOIRAND THE TEMPERATURE GAUGE RETURNED TO NORMAL, SO I CONTINUED TO DRIVE. AFTER ABOUT 10 MINUTES I NOTICED THE TEMPERATURE GAUGE INCREASED AGAIN. I PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. WHEN I OPENED THE HOOD, I SAW FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED AT THE SCENE TH E CAR WAS TOO FAR GONE TO SAVE. I CONTACTED MINI REGARDING THIS ISSUE. THEY ASKED FOR MY VIN, APPROXIMATE MILEAGE, AND CONTACT INFORMATION. I SENT THEM THIS INFORMATION, BUT HAVE NOT HEARD BACK FROM THEM. *AK

PARKING THE VEHICLE AFTER A 35 MI COMMUTE TO WORK WITH THE IGNITION WAS TURNED OFF THE ELECTRO HYDRAULIC STEERING PUMP CONTINUED TO RUN. THE ONLY WAY TO TURN THE PUMP OFF AND AVOID OVERHEATING WAS TO DISCONNECT THE BATTERY. THE FAILURE WAS CORRECTED BY REPLACEMENT OF THE ELECTO HYDROLIC STEERING PUMP. OLD PART IS NOT AVAILABLE. *AK

POWER STEERING FAILURE AND SOON AFTER ELECTRICAL SMELLING SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. UPON INSPECTION AT THE DEALERSHIP SOME OF THE WIRES HAD MELTED AND THE POWER STERRING MOTOR WAS BURNT OUT.

MY CAR WAS BROUGHT INTO THE DEALERSHIP FOR AN OIL CHANGE AND REAR BRAKE REPAIR ON TUESDAY (JUNE 26, 2007). WEDNESDAY EVENING (JUNE 27, 2007) THE CAR WAS DRIVEN 15 MINUTES, PARKED FOR ALMOST AN HOUR, THEN DRIVEN A MERE 30 SECONDS TO CHANGE TO A DIFFERENT PARKING SPOT. WALKED AWAY FOR A MINUTE AND NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. UPON OPENING THE BONNET, THERE WAS FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, THEN IT RE-IGNITED WHICH THE FIRE DEPARTMENT WAS THEN CALLED TO PUT IT OUT SAFELY. THE CAR WAS BROUGHT THE NEXT MORNING (JUNE 28, 2007) TO THE DEALERSHIP AND WAS NOT LOOKED AT UNTIL THE NEXT DAY (JUNE 29, 2009). THE DIAGNOSIS WAS THE STEERING PUMP FAILED, UPON WHICH IT OVERHEATS CAUSING THE FIRE. THE FIRE THEN DAMAGED THE LOOM (HARNESS, OR MAIN WIRING FOR THE VEHICLE), WHICH ALSO RUINED THE BATTERY. PRIOR TO THE FIRE, THERE WERE NO SIGNS THAT THE STEERING WAS FAILING, NOR ANY INDICATION THAT THERE WAS ANY OTHER POSSIBLE ELECTRICAL PROBLEMS. CAR MILEAGE WAS AT 65,500 AT THE TIME IT WAS BROUGHT TO THE DEALER, AND ABOUT 65,525 MILES AT THE TIME OF THE INCIDENT. NOTHING WILL BE DONE UNTIL THE INSURANCE AGENTS FROM BOTH THE CONSUMER AND DEALERSHIP ASSESS THE DAMAGES. *TR

TL*THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT WOULD NOT LOCK INTO THE UPRIGHT POSITION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE IS 8,600 AND FAILURE MILEAGE WAS 7,000.

BACK IN LATE SEPTEMBER 2006 I PURCHASED A 06 MINI COOPER S (DEALERS DEMO WITH 380 MILES). THE WEEK AFTER I GOT IT, I NOTICED THAT IT PULLED HARD TO THE RIGHT WHEN BRAKING. I TOOK THE CAR TO THE DEALER AND THE FIRST TIME THEY TOLD ME THAT IT WAS NORMAL BECAUSE OF THE ROAD'S PITCH. AFTER THAT I NOTICED THAT THE WHEEL ALIGNMENT STARTED TO GET BAD. I TOOK THE CAR TO THE DEALER TO CHECK A COUPLE OF THINGS INCLUDING THIS ONE AND THEY IGNORED IT A COUPLE OF TIMES SAYING IT WAS OK. MY BIG SURPRISE WAS YESTERDAY WHEN AFTER HAVING TO LEAVE THE CAR THE WHOLE DAY, THEY TOLD ME THAT THE CAR HAS ANOTHER ISSUE NAMED "MUSHROOMING". THIS IS WHEN THE CAR GOT A HARD HIT AND THE STRUT TOWER PUSHES UP THE METAL WHERE IS ATTACHED TO CREATING A BUBBLE AND DAMAGING THE ALIGNMENT. HOW CAN THE STRUT TOWER MAKES THIS DAMAGE WITHOUT DAMAGING THE RIM FIRST?... ALL MY RIMS ARE OK, NO BENDS. INITIALLY THEY WANTED TO CHARGE ME ALMOST $1700 TO FIX THE WHOLE ISSUE. I SPOKE DIRECTLY WITH THE SERVICE MANAGER AND HE TOLD ME THAT AS A GOODWILL GESTURE THEY WOULD REPLACE THE STRUT TOWER, FIX THE PROBLEM AND GIVE ME TWO NEW TIRES, BUT IN EXCHANGE I'D HAVE TO BUY THEM THE TWO REAR TIRES FOR MY CAR FOR A PRICE OF $223.00 PLUS EXTRAS... THIS SOUNDS TO ME LIKE BRIBE... I'VE DONE SOME RESEARCH ABOUT THIS "MUSHROOMING" ISSUE AND I'VE FOUND THAT IS A FACTORY DEFECT THAT HAS TO BE FIXED WITH AFTERMARKET PIECES AS A "REINFORCEMENT PLATE" AND/OR "STRUT TOWER BRACE". THE PROBLEM IS THAT THE METAL PIECE THAT HOLDS THE STRUT TOWER TO THE CAR IS TOO WEAK, SO THE METAL WOULD BEND SO EASY. THIS ISSUE CAN BE FOUND VERY CLEAR IN FORUMS AS WWW.NORTHAMERICANMOTORING.COM AND "WWW.SUNSHINEMINIS.ORG"; JUST SEARCH FOR "MUSHROOM". MINI WARRANTY DOESN'T COVER ANY PROBLEM RELATED TO HITS. I BELIEVE THEY KNOW ABOUT THE ISSUE AND THAT IS WHY THEY TRY TO IGNORE IT ALL THE TIME TELLING THE OWNERS THAT THE WARRANTY DON'T COVER THAT, BUT BEING A FACTORY'S DEFECT THEY HAVE TO FIX IT RIGHT AWAY AT NO CHARGE. *TR

TL-CALLER OWNS A 2003 BMW MINI COOPER. CURRENT MILEAGE 104650. FAILURE MILEAGE 99330. WHILE GOING AROUND A TURN AT 40 MPH, IT BECAME HARD TO TURN THE CAR AND HE KNEW THAT THE POWER STEERING HAD FAILED AND HE DROVE THE CAR COME. HE PURCHASED THE REPLACEMENT PART FROM THE DEALER AND INSTALLED IT. WEATHER WAS DRY. TEMPERATURE WAS APPROXIMATELY 30 DEGREES. KTF THE CONSUMER STATED BOTH FAILURES WERE AAT THE ELECTRICAL CONNECTOR. WATER ENTERED THE CONNECTOR WHICH CAUSED CORROSION AND A THEN A SHORT. THE TERMINAL WOULD THEN BREK OFF CAUSING THE PUMP TO FAIL. UPDATED 06/08/07. *JB

BMW 2001 325XI REAR COIL FAILURE. COIL FAILED ONE COIL UP FROM BOTTOM. EVIDENCE OF FATIGUE CRACK-SHINY AREA WITH DUCTILE AREA FROM FINAL LOAD FAILURE. EVIDENCE OF ADDITIONAL SMALL STARTING CRACK. EXTERNAL SURFACE COATING FAILED AT POINT OF CONTACT WITH LOWER SUPPORT RUSTED. *AK

OVERNIGHT A STRESS FRACTURE APPEARED ON THE DRIVERS SIDE LOWER WINDSHIELD. TEMPERATURES WERE AROUND 60 F SO WOULD NOT HAVE CONTRIBUTED. THERE WAS A SMALL JUNK OF GLASS BLOWN OUT OF CRACK, BUT NO IMPACT MARKS ALONG CRACK. *JB

DRIVING NORMALLY, NOTICED THAT THE POWER STEERING WAS NOT WORKING. THE CAR WAS VERY DIFFICULT TO STEER. PARKED CAR AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. LOOKED UNDER HOOD, NOTICED SMOKE GETTING WORSE, SO I DROVE THE CAR UP TO STREET LEVEL FROM GARAGE. LOOKED UNDER HOOD AND THERE WAS A SMALL FIRE STARTING AT THE LOWER REAR OF THE ENGINE. I WAS ABLE TO USE FIRE EXTINGUISHERS TO PUT OUT THE FIRE JUST AS THE FIRE DEPARTMENT ARRIVED. HAD CAR TOWED TO THE DEALER. THE INITIAL DIAGNOSIS WAS THAT THERE WAS A STUCK RELAY IN THE POWER STEERING UNIT, CAUSING IT TO OVERHEAT. A WIRING HARNESS ON OR NEAR THE POWER STEERING UNIT WAS DAMAGED BY THE HEAT AND SHORTED SOME WIRING, CAUSING THE FIRE. THE FIRE WAS LOCALIZED TO THE ENGINE COMPARTMENT. CAR IS CURRENTLY BEING REPAIRED AT THE DEALER. *JB