MINI Complaints

I WAS DRIVING MY BRAND NEW MINI COOPER S, HOME FROM THE DEALERSHIP ON THE INTERSTATE, I WAS CUT OFF BY A SPEEDING CAR WHEN I WAS TRYING TO CHANGE LANES. I BEGAN TO BRAKE AND TRIED TO GO BACK IN MY LANE (I DID NOT OVER-CORRECT), AND MY CAR BEGAN FISH TAILING WILDLY AND PULLING TO THE RIGHT. I COULD NOT CONTROL MY CAR FROM PULLING TO THE RIGHT, AND MY BRAKES WERE NOT WORKING AT ALL. I FOUGHT THE CAR, BUT I INEVITABLY WAS FORCED ACROSS THE INTERSTATE AT 65 MPH INTO A TREE, AND SLID UNDER A FENCE. I WAS NOT SERIOUSLY INJURED, BUT I WAS BRUISED AND VERY VERY UPSET. I CRIED FOR A WEEK, AND EVEN AFTER THAT I WAS SO DEPRESSED I DID NOTHING FOR A LONG TIME. HAD THE ACCIDENT OCCURRED A FEW MILES UP THE ROAD, I WOULD HAVE BEEN KILLED BY BEING THROWN OFF A CLIFF. MY INSURANCE COMPANY HAS HAD SEVERAL PEOPLE LOOK AT THE CAR. THE FRONT PASSENGER BRAKE WAS DEEMED FAULTY. MY INSURANCE COMPANY DEEMED IT AN "UNEXPECTED SEPARATION OF THE RIGHT FRONT ROTOR". FROM THEIR OWN DOCUMENTS " NON-DESTRUCTIVE HARDNESS TESTS ON BOTH FRONT ROTORS SHOWED AN ABNORMAL VARIANCE ON THE RIGHT FRONT ROTOR MATERIAL." ALLSTATE HAS REPEATEDLY TRIED TO GET BMW TO REIMBURSE THEM, AND US FOR THE AMOUNTS OF MONEY WE ARE OUT. BMW CONSISTENTLY CLAIMS THAT THE DAMAGE IS IMPACT RELATED, EVEN THOUGH THE VEHICLE WAS NOT IMPACTED ON THE PASSENGER SIDE, WHERE THE FAULTY BRAKE WAS DISCOVERED. THEY HAVE HOWEVER ASKED TO HAVE THE ROTOR SENT TO GERMANY FOR ANALYSIS, WHICH ALLSTATE WILL NOT DO. NO REPAIR HAS BEEN DONE TO THE CAR, IT WAS TOTALED OUT. ALLSTATE IS GOING TO HAVE TO SUE TO GET THE MONEY THEY ARE OUT, AND WE ARE OUT. BMW REFUSES TO HONOR THEIR WARRANTY IN ANY WAY, AND HAS ONLY OFFERED US A $1000 REBATE IN RETURN, WHICH IS LESS MONEY THAN WE ARE CURRENTLY OUT. THE CAR WAS BRAND NEW, WE HAD ONLY HAD IT FOR 3 HOURS, AND IT NEVER MADE IT HOME. BMW HAS BEEN NEGLIGENT ON IT'S REFUSAL TO ACCEPT RESPONSIBILITY. *JB

MORE OF A COMMENT RATHER THAN A COMPLAINT. YOU HAVE OMITTED MINI COOPER FROM YOUR DROP DOWN MENU SELECTION OF VEHICLE MAKES. THESE VEHICLES ARE MANUFACTURED BY BMW, BUT I COULD NOT FIND MINI COOPER LISTED UNDER BMW AND ITS NOT LISTED BY ITSELF AS A SEPARATE VEHICLE MAKE. THANKS FOR YOUR CONSIDERATION AND ATTENTION TO MY COMMENT. *JB

AFTER A RIDE IN MY 2006 MINI COOPER, I REACHED INTO THE BACK (HATCHBACK) TO GET OUT MY BAG AND BURNED MY LEG ON THE EXHAUST PIPE. BMW/MINI SAID THAT EVERYTHING IS TO SPEC, BUT I THINK IT IS A BAD DESIGN THAT IT STICKS OUT JUST A LITTLE FURTHER THAN THE BUMPER AND SHOULD BE CORRECTED. I WILL HAVE A SCAR ON THE OUTSIDE OF MY LEG DUE TO THIS DESIGN. *JB

MY 2004 MINI COOPER S HAS INCURRED TWO CRACKED WINDSHIELDS OVER THE PAST TWO YEARS, REQUIRING THE ENTIRE WINDSHIELD TO BE REPLACED. EACH CRACK OCCURRED WHILE DRIVING AFTER A SMALL PEBBLE NICKED THE WINDSHIELD. AFTER DRIVING FOR NEARLY TWENTY YEARS I FIND THIS RATE OF OCCURRENCE TO BE UNACCEPTABLE. ALTHOUGH THE ANGLE OF THE WINDSHIELD MAY BE AT A STEEPER GRADE THAN MOST VEHICLES, MINI HAS FAILED TO RECOGNIZE SOLUTIONS SUCH AS A STRONGER THICKER WINDSHIELD. A RESOLUTION IS NEEDED TO PREVENT FELLOW MINI OWNERS FROM PURCHASING REPLACEMENT WINDSHIELDS ON AN ANNUAL BASIS. *JB

THE POWER WINDOWS FAIL TO OPEN. DURING THE EVENT OF A CRASH WHERE THE WINDOW IS THE SOLE SOURCE OF EGRESS, THE ELECTRIC OPERATED WINDOW MAY NOT OPEN UNDER ITS OWN POWER. VEHICLE IS OUT OF WARRANTY. DEALER WILL NOT FIX. *NM

AFTER READING INTERNET FORUMS REGARDING THE MINI COOPER CARS. I LEARNED OF A RECURRING PROBLEM WITH THE FRONT STRUT TOWERS DEFORMING UNDER REGULAR DRIVING CONDITIONS. UPON INSPECTION OF MY OWN MINI COOPER BY MYSELF I FOUND THAT MY TOWERS WERE DISTORTED IN A MUSHROOMING OF THE TOP SHEET METAL . I FOUND ONLINE THE MANUFACTURER OF A MACHINED ALUMINUM PLATE THAT BOLTS ON TOP OF THE TOWER ADDING ADDITIONAL STRENGTH TO THE TOP OF THE TOWER. MY VEHICLE DID NOT HAVE CRACKS IN THE TOWER BUT OTHER PEOPLE ARE FINDING CRACKS AS WELL AS THE DISTORTION. I BELIEVE THAT IF THE TOWER WHERE TO CRACK COMPLETELY THAT THE FRONT STRUTS WOULD BE FORCED UP AND CAUSING THE CAR TO LOOSE THE ABILITY TO CONTROL STEERING. *NM

DRIVER'S SIDE POWER WINDOW DOES NOT OPEN WHEN TOGGLE IS DEPRESSED, DUE TO MOTOR FAILURE INSIDE THE DOOR. THIS ELIMINATES A MEANS OF EMERGENCY IN SITUATIONS WHERE DOORS WILL NOT OPEN. IT ALSO REDUCES MEANS OF COMMUNICATION WITH PERSONS OUTSIDE THE CAR UNLESS DOOR IS OPENED --AGAIN A CONCERN IN EMERGENCY SITUATIONS, PARTICULARLY IN HEAVY TRAFFIC, OR IN A MOVING VEHICLE AS THE DRIVER WOULD HAVE TO REMOVE THEIR HANDS FROM THE STEERING WHEEL AND OPEN THE DOOR. WINDOW POWER FAILURES HAVE HAPPENED ONLY IN SUMMER SO FAR. OTHER SYMPTOMS INCLUDE WINDOW "STUTTERING" AS IT IS OPENED/CLOSED; WINDOW STICKING BRIEFLY BEFORE IT OPENS AND WINDOW TOP EDGE CATCHING EDGE OF CAR AS IT CLOSES SO THAT THE WINDOW DOESN'T CLOSE ALL THE WAY. --ALL ELECTRICAL ISSUES. ACTIONS TAKEN: THIS SEEMS TO BE A PROBLEM MANY MINI OWNERS HAVE, AND REPLACEMENT MOTORS APPEAR TO WORK TEMPORARILY THEN DEVELOP THE SAME SYMPTOMS. HOPEFULLY, WE WILL NOT BE IN A SITUATION WHERE WE NEED TO USE THE WINDOW AS AN EMERGENCY EXIT BEFORE A DEPENDABLE MOTOR IS PRODUCED! QUESTION: DOES THE POWER WINDOW SYSTEM MEET THE NHTSA STANDARDS IN TITLE 49, PART 571.118? *JB

I WAS TRAVELING ON THE HIGHWAY AT THE RECOMMENDED SPEED OF 65 MPH WITH MORE THAN SUFFICIENT SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME AND A SMALL PEBBLE SMALLER THAN THE ERASER ON A PENCIL HIT THE TOP OF MY WINDSHIELD AND MADE A SMALL STAR CRACK - THIS CRACK IS SMALLER THAN THE HEAD OF A NAIL. THE CRACK CONTINUED TO GROW INTO AN L SHAPE, 5 INCHES LONG RIGHT BEHIND THE REAR VIEW MIRROR. THIS SEEMS TO BE A COMMON PROBLEM WITH THE MINI WINDSHIELD AND THE PROBLEM IS FIXED ONCE YOU REPLACE THE WINDSHIELD WITH A THICKER GLASS. THIS COULD LEAD TO SERIOUS INJURIES HAD A BIGGER ROCK HIT THE WINDSHIELD. *JB

BRAKE FAILURE - WHILE COASTING IN "BRAKE AND RELEASE TRAFFIC", THE BRAKE PEDAL DID NOT CATCH. LOOKING DOWN AT MY FOOT, I WATCHED MY FOOT FLOOR THE BRAKE PEDAL AND FELT NO BRAKE PEDAL CATCH. LOOKING UP, MY CAR CONTINUED ROLLING FORWARD AND HIT THE CAR IN FRONT OF ME. MY CAR SUSTAINED OVER $2000 DAMAGE. FORTUNATELY, NO ONE WAS HURT AND THE OTHER CAR WAS NOT DAMAGED. A MONTH PRIOR, THE MINI DEALERSHIP HAD DONE SCHEDULED MAINTENANCE BRAKE WORK ON MY MINI. BECAUSE OF THIS INCIDENT, I ASKED MINI IF IT COULD HAVE BEEN AN AIR BUBBLE OR SOMETHING ELSE RELATED TO THE BRAKE JOB. MINI SAID NO; ANY PROBLEM WOULD HAVE OCCURRED A COUPLE DAYS AFTER THE JOB; NOT A MONTH LATER. MY CAR WAS TOWED TO THE MINI DEALERSHIP WHERE THEY CHECKED THE BRAKES. MINI SAID NOTHING WAS WRONG. WHAT COULD CAUSE THIS? I'M CONCERNED THAT MY BRAKES COULD FAIL AGAIN , THIS TIME WITH MORE SERIOUS CONSEQUENCES, EVEN DEATH! PLEASE HELP! *JB

OUR 2005 MINI COOPER S HAS BEEN PLAGUED WITH AN ENGINE PROBLEMS SINCE WE FIRST PURCHASED IT IN JULY OF 2005. WHILE DRIVING, THE ENGINE SUDDENLY LOSES POWER CAUSING THE VEHICLE TO STOP SUDDENLY. THIS PROBLEM HAS OCCURRED WHILE DRIVING AT A SPEED OF 65 MPH ON A MAJOR HIGHWAY. WE'VE CONTACTED THE DEALER A NUMBER OF TIMES AND REQUESTED SERVICE APPOINTMENTS. WE HAVE BEEN TOLD EACH TIME THAT IT IS NOT NECESSARY TO BRING THE CAR IN AND THAT THE PROBLEM IS BEING CAUSED BY A LOOSE GAS CAP. LIVING IN THE STATE OF NJ WHERE YOU CANNOT PUMP YOUR OWN GAS, WE CONSISTENTLY REMIND THE GAS ATTENDANT TO PROPERLY ATTACH THE GAS CAP AND WE CHECK THE CAP AFTER GETTING GAS. THE PROBLEM IS STILL OCCURRING. HOWEVER, REGARDLESS OF WHETHER OR NOT THE PROBLEM IS BEING CAUSED BY THE GAS CAP, THIS IS A HUGE SAFETY HAZARD. MY WIFE WAS 8 MONTHS PREGNANT AND DRIVING THE CAR ON THE HIGHWAY ONE OF THE FIRST TIMES THIS OCCURRED. SHE WAS STUCK IN ONCOMING TRAFFIC FOR 10 MINUTES WHILE TRYING TO GET THE VEHICLE RESTARTED. IF THIS PROBLEM IS NOT ADDRESSED VERY SOON, SOMEONE IS GOING TO BE SERIOUSLY INJURED. *JB