MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 MINI COOPER
    - NEWBURYPORT, MA

    I HAVE A JULY 2002 BUILD, MINI COOPER S .TO DATE I HAVE HAD 6 WINDSHIELDS INSTALLED.MOST HAVE SUFFERED STRESS RELATED FAILURE,BUT 2 STARTED AS MINIMAL ROCK STRIKES ,WHICH LATER RESULTED IN LONG (10- 14 INCH) CRACKS.GLASS IS SUB-STANDARD,TOO THIN ,AND TOO SOFT.I DEFINATELY FEAR FOR MY SAFETY AS LONG AS THIS GLASS ISN'T REDESIGNED.*AK

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - CLYDE, NC

    WINDSHIELD IN MINI COOPERS ARE TO SOFT. I AM FIXING TO HAVE MY SECOND WINDSHIELD INSTALLED. JUST HAD ONE REPLACED IN AUGUST. A ROCK HIT THE WINDSHIELD BOTH TIMES. THE SECOND TIME IF I HAD BEEN ANY CLOSER TO THE VEHICLE IN FRONT OF ME THE ROCK WOULD HAVE COME THROUGH AND KILLED ME OR MY 2 YEAR OLD DAUGHTER IN THE BACK SEAT. HAD A MECHANIC LOOK AT IT AND HE SAID THE SAME THING. THERE WAS AT LEAST TWO CAR LENGTHS BETWEEN MY CAR AND THE OTHER CAR. ALSO THE WINDSHIELD HAS MANY ROCK PITS IN IT AND IT IS ONLY 7 MONTHS OLD. *JB

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - ESCONDIDO, CA

    2004 MINI COOPER S WINDSHIELD CRACKED FROM 1/32 INCH "PIT"...ONLY 3,100 MILES ON CAR.*AK

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - ATLANTA, GA

    MINI COOPER S 2003 MODEL PURCHASED SEPTEMBER 27, 2003 HAS DEVELOPED A WINDSHIELD CRACK NEAR LOWER EDGE AT CENTER. MANY MINI OWNERS HAVE EXPERIENCED A SIMILAR CRACK, AND MINI/BMW REFUSES TO ACKNOWLEDGE A PROBLEM HERE. AT GREAT MAJORITY OF THESE CRACKS ARE OCCURRING IN ONE OF THREE PLACES. CRACKS ARE HAPPENING REPEATEDLY TO SOME OWNERS (3 NEW WINDSHIELDS IN ONE YEAR FOR AT LEAST ONE OWNER.) WE WOULD LIKE MINI/BMW TO ADDRESS THIS PROBLEM AND TO REIMBURSE OWNERS FOR CRACKED WINDSHIELDS NOT CAUSED BY ACCIDENTS.*AK

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - SHELTON, CT

    A 1" LONG VERTICAL FISSURE (CRACK) JUST APPEARED OVERNIGHT ON MY 2003 MINI COOPER S WHILE VEHICLE WAS IN A SINGLE CAR GARAGE (AND I DON'T HAVE KIDS OR PETS), AND WAS VISIBLE ON WINDSHIELD THE MORNING OF FEB 11, 2004. ON THE EVENING OF FEB 10, 2004, THIS CRACK WAS NOT THERE. THE CRACK ORIGINATED AT THE BOTTOM OF THE WINDSHIELD FROM BELOW THE AREA OF THE WINDSHIELD THAT IS EXPOSED TO ROAD HAZARDS LIKE STONES AND ROCKS, AND NO SUCH HAZARDS HAVE HIT THE WINDSHIELD. THE CRACK IS GROWING EACH DAY LIKE MY VOCABULARY ABOUT THIS PROBLEM. IT IS NOW 8" LONG NOW AFTER 1 WEEK AND HAS HUNG A LEFT. I'VE READ ON NUMEROUS MINI OWNERS FORUMS ONLINE THAT THIS IS A COMMON PROBLEM WITH 2003 MINIS AND THAT 2004 MINIS HAVE ADDRESSED THE PROBLEM. *AK

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - CHICAGO, IL

    WINDSHIELD CRACKED IN LOWER CENTER. DEALER CLAIMED THE CRACK WAS CAUSED BY A SMALL CHIP IN THE GLASS. I COULD NOT SEE ANY CHIP IN THE GALSS.*AK DEALER WOULD NOT REPLACE UNDER WARRANTY USING GUIDLINES SET BY THE MANUFACTURE.

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - WICHITA, KS

    1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SIDE-UP 6"-THEN SHARPLY RIGHT-ACROSS WINDSHIELD TO PASSENGER A PILLAR. *JB

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - BEAUMONT, CA

    WHILE DRIVING AT HIGHWAY SPEED FUEL TANK EXPLODED WITHOUT WARNING. AS A RESULT, ENGINE FAILED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MINI COOPER
    - STOCKTON, CA

    THE CONSUMER ACCIDENTALLY LOCKED THE VEHICLE WITH THE REMOTE KEY WHILE OCCUPANTS WERE STILL IN THE VEHICLE. THE OCCUPANTS COULD NOT MANUALLY UNLOCK ANY OF THE DOORS TO GET OUT OF THE VEHICLE. THE DEALER SAID THERE WAS NOT A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER
    - SAN FRANCISCO, CA

    THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK

    Source: NHTSA WEB SITE