MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 MINI COOPER
    - ELK GROVE VILLAGE, IL

    After work, I started the car in a parking lot. Before leaving, a fire started under the hood behind the passenger side headlight. After using the jaws of life to take off the hood, the fire department contained the fire. No injuries. There was extensive damage to the right front. The contents were all smoke damaged. Neighboring cars were not damaged. The car has been totaled.

    Source: NHTSA WEB SITE
  • 2014 MINI COUNTRYMAN
    - SYLMAR, CA

    The drains that funnel rain water from sun roof and doors become dislodge causing water to flood inside the passenger floor and cause electrical short.. my main computer shorted out and my car died while i was doing 65 mph on the freeway i was almost killed the mini dealer checked it out and said the water inside was the cause it ran me $4000 to repair it I looked on line and there's hundreds of people that have gone thru similar issues

    Source: NHTSA WEB SITE
  • 2016 MINI COUNTRYMAN
    - Santa Fe, NM

    The contact owns a 2016 Mini Cooper S Countryman. The contact stated that intermittently the “Passenger restraint system malfunction - Fault in passenger-restraint system affecting air bag - Consult Nearest Service Center" message was displayed while the seat was occupied. The vehicle was taken to a local dealer, where it was diagnosed that the front passenger’s side seat sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was reoccurring more frequently. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MINI COOPER
    - Las Vegas, NV

    Passenger seat occupancy sensor has failed, rendering the airbag system permanently turned off until it is replaced. This is an issue that is so common that people are purchasing bypass units off of eBay to trick the computer into thinking the passenger is there. A quick google search will confirm this. It cannot be condoned that a company as large as BMW gets a free pass on refusing to fix this while companies on eBay profit on a device that is clearly not safe to use.

    Source: NHTSA WEB SITE
  • 2018 MINI COOPER
    - Troy, NY

    Driving at low speed piercing loud noises came from speakers, buzzing and whining. Noise stayed on with ignition on or off and radio on or off. This occurred two more times on way home. Am waiting for dealer appointment. Have not driven vehicle since.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - South Haven, MN

    Supplemental Restraint System (SRS) Airbag Warning Light has come on indicating a malfunction with this safety system and consequently that the airbag safety system may not deploy in the event of an accident. This problem is not unique to my specific vehicle and appears to be a very common issue amongst BMW Mini vehicles as evidenced by much discussion on forums across the internet.

    Source: NHTSA WEB SITE
  • 2019 MINI CLUBMAN
    - Piedmont, SC

    The contact owned a 2019 Mini Cooper Clubman. The contact stated while driving at 45 MPH with her 3 years old son in a car seat located in the rear seats. and coming to a stop, the brake pedal was depressed but failed to respond and vibrated while emitting an abnormal ticking sound. As a result, the vehicle crashed into the trailer hitch of the occupied vehicle before her. There was no warning light illuminated. The air bags failed to deploy. The contact sustained severe whiplash, memory loss, fatigue, headaches, pain and bruises on the chest. The contact had been seeking medical assistance and was scheduled for an MRI. The contact's son did not sustain any injuries. The contact stated that the other driver did not sustain any injuries and was able to continue driving. The vehicle was towed to a tow yard where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 32,650.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MINI COOPER
    - Groveland, CA

    When passenger is seated with safety belt on the seat belt light comes on along with a message that the passenger seat air bag will not deploy.

    Source: NHTSA WEB SITE
  • 2015 MINI COUNTRYMAN
    - Plattsburgh, NY

    I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched, especially in rear where children can do kid things.

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - spring grove, PA

    i Purchased the car in Dover Pa . INspection sticker had same milage as on car so i shoulda knew he slapped a sticker on . drove 150 miles dash lit ip like chrismas tree. 1st thing left window wont work , then left lock wont work had to lock from passenfger dide. then door wont open at all . have to get ou t passenger door . know that wont open have to put down passenger window pull handel to get out . car is possessed light work whren they want does all kinda crazt stuff . batter has problems . charge and still cant start it . and hatch locks so i cant get to battery. power steering leaking going bad . timing belt making noise . no power on hills .cracking noise in right front pulls to right had . hazard to me ive been locked inside three times could get out of car i coulda sat in heat and died or cold and froze . cant get out of car when it ts electric doors dont work . car sucks . this has been gradual thing these events from feb to may . now i just hate the car

    Source: NHTSA WEB SITE