2014 MITSUBISHI LANCER Complaints

View complaints related to 2014 MITSUBISHI LANCER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2014 MITSUBISHI LANCER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MITSUBISHI LANCER EVOLUTION
    - BROOKLYN, NY

    ON SEPTEMBER 2, 2014, I PURCHASED A 2014 MITSUBISHI LANCER EVOLUTION GSR. ON OCTOBER 17, 2014, WITH A LITTLE OVER 2700 MILES THE SERVICE/MAINTENANCE LIGHT COMES ON AND I DROVE THE CAR TO MITSUBISHI TO HAVE THEM CHECK THE CAR OUT. ON OCTOBER 21, 2014, I RETURNED TO DEALER AND THE CAR WAS IMMEDIATELY WAS DRIVEN INSIDE AND PLACED ON A LIFT TO BE INSPECTED. I WAS TOLD BY THE SERVICE MANAGER THAT IT WOULD BE A LONGER WAIT THEN EXPECTED DUE TO MITSUBISHI'S HEAD OFFICE BEING LOCATED IN CALIFORNIA, AND TIME ZONE DIFFERENCE. I WAS NOT GIVEN A LOANER CAR, STANDARD PRACTICE ON A BRAND NEW VEHICLE WITH FULL WARRANTY AND HE ( SVR. MANAGER) DID NOT GIVE ME ANY INFORMATION WHILE I WAITED. THE NEXT DAY, I RECEIVED A CALL FROM VIN FROM MITSUBISHI SERVICE DEPARTMENT WHO TOLD ME MITSUBISHI, WANTS TO GET AUTHORIZATION FROM ME TO BREAK DOWN THE CARS ENGINE/TRANSMISSION IN ORDER TO MOVE FORWARD AND IT WOULD COST ME $1100, IF THEY SAW THAT IT WASN'T A DEFECT ON MITSUBISHI'S PART. I GAVE THE AUTHORIZATION AND WAS CALLED AGAIN BY VIN, WHO ADVISED ME THAT THE CAR HAD A DEFECTIVE SEAL AND THE CAR IS COVERED UNDER WARRANTY. ON OCTOBER 22, 2014, AT ABOUT APPROX. 4:25PM I RECEIVED A CALL FROM MITSUBISHI SERVICE DEPARTMENT TO GIVE ME A NEW UPDATE ON THE DEFECTIVE PARTS AND REPAIRS. VIN TOLD ME THAT THE CLUTCH & FLY WHEEL HAD BURNED OUT AND THAT MITSUBISHI WAS NO LONGER GOING TO COVER REPAIRS, WHICH HAD NOW REACHED $3,200. THIS IS AN EXPENSIVE CAR FROM MITSUBSHI; WE BOUGHT IT WITH 11 MILES ON IT AND IT IS INCONCEIVABLE THAT A BRAND NEW CAR CAN HAVE SUCH DEFECTIVE PROBLEMS. MITSUBISHI IS NOT UPHOLDING THEIR RESPONSIBILITIES AND WE FEEL WE HAVE BEEN SOLD A LEMON. HOW CAN A VEHICLE GO IN FOR AN OIL LEAK AND SUDDENLY HAVE ALL THESE MAJOR ISSUES? OCTOBER 27TH I WAS TOLD BY THE DISTRICT MANAGER OF MITSUBISHI THAT THE CAR WAS NOT GOING TO BE COVERED AND MITSUBISHI TOLD ME TO "DO AS YOU PLEASE." *TR

    Source: NHTSA WEB SITE