2002 MITSUBISHI MONTERO Complaints

ENGINE VIBRATES WHEN AT IDLE, AND ACTS AS IF IT MAY STALL, BUT DOES NOT. TOOK THE CAR TO THE DEALER AND DEALER SAID IDLE WAS TOO LOW. BUT A WEEK LATER, ENGINE VIBRATED AGAIN AND APPEARED IT WAS GOING TO STALL BUT DID NOT. I CALLED MITSUBISHI REPS IN CALIFORNIA, THEY CAME DOWN TO FLORIDA TO TEST MY CAR. FOR THREE DAYS THEY KEPT IT AND SAID THEY FIXED THE PROBLEM: THEY CHANGED THE SPARK PLUGS AND CABLES AND TOLD ME TO USE PREMIUM FUEL FROM AMOCO. A WEEK LATER THE CAR VIBRATED AGAIN AND APPEARED IT WOULD STALL BUT IT DID NOT. MITSUBISHI SAID THEY HAVE NO IDEA WHAT IS CAUSING VIBRATIONS BUT THEY ARE LOOKING IN TO IT. THEY TOLD ME THEY CAN NOT FIND A SOLUTION IF THEY DO NOT KNOW WHAT IS CAUSING PROBLEM. I AM VERY FRUSTRATED WITH MY MONTERO. WILL PROBABLY TRADE FOR BIG AMERICAN GAS GUZZLER.*JB

THE FRONT BRAKE LINES FAILED UPON FRONTAL IMPACT. I AM A POLICE OFFICER/ACCIDENT INVESTIGATOR AND I INVESTIGATED AN ACCIDENT INVOLVING A 2002 MITSUBISHI MONTERO SPORT. THE DRIVER OF THE MONTERO IMPACTED THE REAR OF A VEHICLE AHEAD OF HER. THE IMPACT DAMAGED THE LEFT FRONT OF THE MONTERO ENOUGH TO DEPLOY THE AIR BAGS, BUT NOT ENOUGH TO PREVENT THE WHEEL FROM ROLLING. THE IMPACT ALSO CAUSED THE LEFT FRONT BRAKE LINE TO BREAK. THE LINE BROKE AT THE POINT WHERE THE FLEXIBLE RUBBER PART OF THE LINE CONNECTS TO THE METAL FITTING THAT IS ATTACHED TO THE INNER FENDER WELL. AFTER THE IMPACT, THE BRAKES WOULD NOT ALLOW THE DRIVER TO BRING THE VEHICLE TO A STOP AND THE VEHICLE THEN WENT OUT OF CONTROL AND IMPACTED A UTILITY POLE. THE SECOND IMPACT WAS ON THE RIGHT FRONT OF THE MONTERO AND IN A SIMILAR MANNER THE RIGHT FRONT BRAKE LINE BROKE. I AM STILL INVESTIGATING, BUT IT APPEARS THE BRAKE LINES WOULD NOT HAVE BEEN DAMAGED IF THE ATTACHMENT POINT OF THE BRAKE LINE WAS ON THE VEHICLE FRAME AND NOT ON THE INNER FENDER WELL. IT SEEMS WHEN THE FENDER WELL WAS BENT IN THE COLLISION THAT IS WHAT PUT STRESS ON THE RUBBER LINE AND CAUSED IT TO TEAR AWAY LEAVING THE VEHICLE WITHOUT BRAKING AND PREVENTING THE DRIVER FROM BRINGING IT SAFELY TO REST.*JB

OUR ACCIDENT OCCURED WHILE TOWING A POP UP TRAILER. WE ARE EXPERIENCED DRIVER'S AND HAVE BEEN TOWING A TRAILER FOR MORE THAN 12 YEARS. WHILE TRAVELING AT APPROXIMATELY 55 MPH, SUDDENLY AND WITHOUT WARNING I WAS UNABLE TO CONTROL THE CAR. WE WERE TRAVELING ON A STRAIGHT SECTION OF HIGHWAY IN THE RIGHT LANE. THE ROAD CONDITIONS AND WEATHER CONDITIONS WERE GOOD. THERE WERE NO TIRE FAILURES ON THE CAR OR THE TRAILER. THE STEERING WHEEL STARTED ROCKING AND SOON WE HAD NO CONTROL OF THE CAR. THE FRONT END FELT AS THOUGH IT WAS NOSE PLOWING. THE CAR SWERVED INTO THE LEFT LANE. THE FIRST IMPACT WAS TO THE TRAILER; IT BRUSHED AGAINST THE CONCRETE MEDIAN DIVIDER. THE CAR THAN PULLED TO THE RIGHT. THE SECOND IMPACT WAS TO THE DRIVER'S SIDE FRONT END OF THE CAR THAT HIT THE METAL GUARDRAIL ON THE RIGHT SIDE OF THE ROAD. THE WEIGHT OF THE TRAILER PULLED US BACK ONTO THE ROAD. THE TRAILER AT THIS POINT JACK KNIFED AND FLIPPED ONTO IT'S ROOF PROCEEDING NORTH ON THE HIGHWAY FOR ABOUT 50 FEET. THE THIRD IMPACT WAS TO THE DRIVERS SIDE REAR OF THE CAR, AGAIN HITTING THE GUARDRAIL AS THE TRAILER PULLED THE CAR BACKWARD. WE FEEL THAT IF WE WERE NOT TOWING THE TRAILER WE WOULD HAVE BEEN ANOTHER VICTIM OF A SUV ROLL OVER ACCIDENT. AFTER EXAMINING THE CAR AFTER THE ACCIDENT IT WAS DISCOVERED THAT THE LEFT TIE ROD WAS SNAPPED IN HALF. THE LEFT FRONT TIRE WAS TURNED OUTWARDS WHILE THE RIGHT FRONT TIRE WAS FACING FORWARDS. MITSUBISHI HAS YET TO BE ABLE TO EXPLAIN WHAT HAPPENED WITH THE CAR. TO DATE THERE HAVE BEEN OVER $21,000 IN REPAIRS TO THE VEHICLE. THEY STILL HAVE OUR CAR!

THIS CAR HAVE A LOT OF PROBLEM THAT THE DEALER CANNOT RESOLVED OR FIX, IT FIRST STARTED ON NOV 15,2002 WHEN THE CAR STALLED WHEN ON IDLE. I CALLED THE DEALER THE NEXT DAY NOV 16,2002 AND ADDRESS THE PROBLEM, BUT THEY TOLD ME IF THE SAME PROBLEM HAPPEN, BRING IT TO THE NEAREST DEALER. ON JANUARY 1, 2003 THE CAR STALLS AGAIN AND THE CHECK ENGINE LIGHT IS ON, ON JANUARY 2,2003 I WENT TO THE DEALER AND THEY DIAGNOSED THE CAR AND THEY TOLD ME THE PROBLEM IS MISFIRE AND THEY RESET THE LIGHTS AND ADJUST THE IDLE. ON JANUARY 14,2003 THE CAR STALLS AGAIN, THE NEXT DAY I WENT TO THE DEALER AND THE CAR STALLS AGAIN AND I GOT ALMOST HIT AT THE FREEWAY. AND THEY REPLACED THE IDLE SPEED CONTROL AND TOLD ME THEY FIX THE PROBLEM. BUT AFTER A WEEK ON JANUARY 14, 2003 THE CAR STALLS AGAIN, AND WHEN I GOT HOME A GAS IS LEAKING UNDER THE GAS TANK IT ONLY STOP LEAKING WHEN I OPEN THE THE GAS CAP. THE NEXT DAY ON MY WAY TO THE DEALER THE CAR STALLS AGAIN ON THE FREEWAY AND I GOT ALMOST GOT AN ACCIDENT ON THE FREEWAY BECAUSE THE CAR JUST STOP AND HESITATE TO START AFTER SEVERAL ATTEMP IT STARTS AND I CALLED THE DEALER AND MITSUBISHI CUSTOMER RELATIONS AND DRIVE TO THE DEALER, THEY ADVICE ME TO LEAVE THE CAR FOR THE DAY AND THEY WILL CONTACT THE FACTORY TECHNICIAN REGARDING THE PROBLEM, THE NEXT DAY I WENT BACK TO THE DEALER TO PICK UP THE CAR BUT THEY TOLD ME THAT THEY CANNOT DUPLICATE THE PROBLEM SO THEY NEED ANOTHER DAY, ON THE THIRD DAY I JUST CALLED THEM AND ASK ANY DEVELOPEMENT BUT THEY TOLD ME THAT THE DISTRICT MANAGER IS GOING TO THE DEALER TO LOOK IN TO THE PROBLEM, AND THEY WILL GIVE ME AN ANSWER. THE NEXT DAY ON THE FOURTH DAY I CALLED THE DEALER AND THEY TOLD ME TO PICK UP THE CAR AND THEY CANNOT DUPLICATE THE PROBLEM, SO HOW IS MY SAFETY WITH THIS CAR WHILE I AM DRIVING IT AND STALLS ON THE ROAD WITHOUT WARNING AND GOT AN ACCIDENT, AND WHEN WILL THEY FIND A SOLUTION TO THIS PROBLEM IF THEY CANNOT DUPLICATE THE PROBLEM

I OWN A 2002 MITSUBISHI MONTERO, IT HAS BEEN IN 2 SEVERE HEAD ON IMPACTS, ONE AT OVER 35MPH.....NEITHER TIME HAS THE AIRBAGS DEPLOYED ON THIS VEHICLE. I HAVE CONTACTED MITSUBISHI, THEY MAINTAIN THE AIRBAGS HAVE WORKED PROPERLY, HOW THEY DETERMINE THIS, I DO NOT KNOW. THIS IS A MANUFACTURER DEFECT.

A MONTH AFTER MY VEHICLE WAS PURCHASED WE HAD A NUMBER OF PROBLEMS, THE REAR DIFFERENTIAL WAS CRACKED, LEAKING WINDSHIELD WASHER FLUID AND NOW THE STEERING ISN'T WORKING IN THE MANNER IT SHOULD. THE CAR IS ALL OVER THE ROAD AND WHILE STOPPING YESTERDAY THE STEERING WHEEL COMPLETELY ROLLED TO THE LEFT. THEN WHILE ON A GRAVEL ROAD THE WHEEL COMPLETELY SPUN AROUND. I CALLED ANOTHER DEALERSHIP TODAY AND THEY SAID THERE WAS A RECALL ON THE STEERING, BUT THE MITSUBISHI HEADQUARTERS SAID THERE AREN'T ANY RECALLS.

AT 25 MPH SOMETHING BROKE AND THE VEHICLE MADE A SUDDEN LEFT TURN. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770767

I SENT A DESCRIPTION OF THE ACCIDENT THE ODI NUMBER IS 769218. JUST IN CASE YOU DIDN'T GET IT I'LL GO OVER THE DETAILS AGAIN. ON MAY 21, 2002 MY TWO RIGHT TIRES BLEW OUT WHILE I WAS GOING APPROXIMATELY 30 MPH. AS A RESULT OF THE BLOW OUT MY CAR COLLIDED WITH THE GROUND AND WENT OUT OF CONTROL. LUCKILY THERE WERE NO FATALITIES. ALSO IT WAS DETERMINED THAT A BRAND NEW FRAME WAS NEEDED BECAUSE THE COLLISION WAS SO BAD. POLICE DID REPORT TO THE SCENE AND COULD FIND NO DEBRIS IN THE ROAD TO CAUSE THE BLOW OUT. MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE SINCE MAY 21, 2002. THANK YOU DT

ON MAY 21, 2002 WHILE DRIVING AT THE SPEED OF APPROXIMATELY 30 MILES PER HOUR MY TWO RIGHT BRIDGESTONE BUELER H/T D689 TIRES BLEW OUT. AS A RESULT OF THAT THE VEHICLE WENT OUT OF CONTROL AND COLLIDED WITH THE GROUND. THE TIRES WERE REPLACED BUT IT WAS THEN DETERMINED THAT A BRAND NEW FRAME WAS NEEDED AS A RESULT OF THE COLLSION WITH THE GROUND. POLICE DID REPORT TO THE SCENE AND DETERMINED THAT THERE WAS NO DEBRIS IN THE ROAD TO CAUSE THE BLOW OUT. I DO HAVE THAT POLICE REPORT. THE CAR IS STILL IN THE SHOP. IT HAS BEEN IN THE SHOP FOR ALMOST HALF A YEAR. DT

THIS VEHICLE HAS HAD MULTIPLE PROBLEMS WHICH THE DEALERSHIP, ON MULTIPLE ATTEMPTS TO FIX, HAS NOT BEEN ABLE TO FIX FAILURE. INITIALLY, THE VEHICLE WAS LEAKING FUEL AT THE PASSENGER REAR WHEEL WELL. THIS HAS OCCURRED ON 3 SEPARATE OCCASIONS. NO REASON FOR THIS WAS FOUND UPON INSPECTION. THE 3RD TIME THERE WAS FUEL LEAKAGE, THERE WAS ALSO A FAILURE OF THE ENGINE IN WHICH HESITATING AND STALLING OCCURRED. THE SES LIGHT DID INITIATE. INITIALLY THE SOLENOID WAS REPLACED. 6 DAYS LATER THE SAME THING OCCURRED AND THE SES LIGHT DID AGAIN COME ON. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER AND THE REAR CAMSTER AND FILTER WAS REPLACED. WE REQUESTED A MEETING WITH THE DISTRICT MANAGER TO DISCUSS THE PROBLEM. WE WERE TOLD HE WOULD BE BACK FROM VACATION AFTER 10/1 AND WE WOULD BE CONTACTED. AFTER THE LAST REPAIR, THE VEHICLE HAD A PROBLEM WITH LOSS OF POWER AT TIMES. THIS INCLUDED SLOW RESPONSE WHEN STEPPING ON THE FUEL (TO INCLUDE FLOORING IT) WHEN TRYING TO PASS. IT WAS TAKEN TO THE DEALER ON 10/4. THE SERVICE MANAGER DROVE IT AND STATED "COULD NOT DUPLICATE COMPLAINT". IT WAS TAKEN TO THE DEALER A SECOND TIME APPROX. 1 WK LATER AND EVEN THOUGH FLOORING IT AT 35 MPH INITIATED A SLUGGISH RESPONSE IN WHICH THE RPM NEVER JUMPED UP BUT JUST STEADILY INCLINED AT A SLOW RATE, THE SERVICE MANAGER AGAIN SAID HE FELT THERE WAS NO PROBLEM. THIS LOSS OF POWER HAPPENED ONCE WHEN TRYING TO MERGE ONTO THE FREEWAY AND I ALMOST GOT HIT BEFORE I COULD PULL BACK OVER AND OUT OF THE WAY. ON 10/21 THE VEHICLE AGAIN EXHIBITED PROBLEMS WITH ACCELERATION FROM A STOP THIS TIME STALLING. AFTER 3 ATTEMPTS, I WAS STILL UNABLE TO RESTART THE VEHICLE. IT SAT FOR 65 MINUTES WAITING FOR MITSUBISHI'S TOWING SERVICE. AT THAT TIME, MY HUSBAND CAME AND STARTED THE VEHICLE. IT STARTED ON THE 2ND ATTEMPT AND BLUE-BLACK SMOKE CAME OUT FROM THE EXHAUST. WE DID DRIVE IT DOWN TO THE DEALERSHIP WITH ONLY TWO INSTANCES OF SOME LOSS OF POWER. PROBLEM STILL NOT CORRECTED. DT