2016 MITSUBISHI OUTLANDER Complaints

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT CALLED FORD OF PORT RICHEY AT (727) 478-0975 (LOCATED AT 10715 US-19, PORT RICHEY, FL 34668) WHERE THE DEALER STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN; HOWEVER, A FREE DIAGNOSTIC OFFER WOULD BE MAILED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

ON A CONSTANT BASIS WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS HIGHER AND HIGHER ON IT'S OWN AND IT'S AN AUTOMATIC TRANSMISSION. WHEN DRIVING UP HILL ON THE HIGHWAY I LITERALLY HAVE TO PUNCH THE GAS PEDAL OR HAVE IT FULLY DEPRESSED DOWN TO THE FLOOR TO GET THE VEHICLE TO HAVE ANY ACCELERATION TO MAKE IT UP THE HILL AND IT STILL LOOSES ANY POWER MOMENTUM YOU GIVE IT. I HAVE TAKEN MY VEHICLE TWICE TO THE DEALERSHIP FOR A.C. ISSUES FIRST THE SYSTEM BECAME CLOGGED AND STARTED TO LEAK INSIDE MY VEHICLE. NOW IT'S BLOWING HOT AIR ON THE MAX COLD SETTING. I HAVE REPETITIVELY TAKEN MY VEHICLE IN AFTER NOW 4 RECALLS FOR TOTALLY DIFFERENT ISSUES AND HAVE TOLD THEM OF MY ISSUES AND KEEP GETTING DISMISSED AND TOLD THAT IT'S NOTHING. I REACH OUT TO MITSUBISHI AND GET TOLD SOMEONE WILL CONTACT ME AND GET NO RESPONSE. I HONESTLY HAVE EXPERIENCED MORE BUT CAN'T THINK OFF THE TOP OF MY HEAD OTHER THAN I ALSO HAD TO REPLACE MY WINDSHIELD WITHIN THE FIRST YEAR OF OWNING IT FROM A SMALL CHIP. I HONESTLY DO NOT FEEL SAFE BEHIND THE WHEEL OF MY VEHICLE ESPECIALLY BEING AN EMPLOYEE WORKING AT A LEVEL 1 TRAUMA HOSPITAL AND HAVE TO RESPOND EFFICIENTLY AT TIMES BUT DO T FEEL THAT I CAN WITHOUT FEELING LIKE I AM PUTTING BOTH MYSELF AND OTHER DRIVERS AROUND ME AT RISK WHEN MY CAR SOMETIMES FEELS LIKE IT WON'T DO WHAT IT SHOULD. BEING I BOUGHT THIS CAR OFF THE DEALERSHIP LOT BRAND NEW FOR NEARLY $30K, I DON'T FEEL MITSUBISHI HAS OWNED UP MAKING THIS CAR READY FOR THE ROAD.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOCATED AT 2205 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXNARD MITSUBISHI (1345 N OXNARD BLVD, CA 93030, PHONE NUMBER: (805) 483-5555), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO CHARLESTON MITSUBISHI (7010 MACCORKLE AVE SW, JEFFERSON, WV 25177, (304) 721-8316) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO FILE A CLAIM WITH THE INSURANCE PROVIDER TO REPAIR THE DOOR DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,156. ...UPDATED 11/12/17/*BF *JS

WATER IS LEAKING THROUGH THE INTERIOR ROOF AND SIDES OF SUV. THE HEADLINER IS DAMAGED WITH WATER STAINS, FLOORS SOAKING WET IF IT RAINS HEAVY.

I PURCHASED A 2016 MITSUBISHI OUTLANDER IN 9/2015 FROM LARRY J MITSUBISHI. IN AUGUST OF 2016, WE RECEIVED A LETTER ABOUT A RECALL(SR−16−006 ON THE TRANSMISSION. THE ISSUE IS A MAJOR SAFETY HAZARD THAT CAN CAUSE A CRASH IN THE MIDDLE OF HIGHWAY USE, INTERSECTION OR HEAVY FLOWING TRAFFIC. UPON THE RECALL, WE TOOK VEHICLE TO LARRY J IN 9/2016 TO HAVE A THE PROPOSED FIX TO RE FLASH THE SOFTWARE. VEHICLE DROVE GREAT UNTIL 08/2017, WITH HESITATION AND SLUGGISH ACCELERATION. WE TOOK VEHICLE TO SAME DEALERSHIP TO HAVE IT INSPECTED ON 08/10/2017. IN SPEAKING WITH SERVICE ADVISOR, THE TRANSMISSION WAS HAVING THE SAME ISSUE AND PERFORMED FIX, RE FLASH, AS NOTED IN THE RECALL BULLETIN. WE THEN DROVE VEHICLE ON 08/12/2017 TO MILLEDGEVILLE, GA(4 HOURS FROM HOME) AND BEGAN NOTICING HESITATION AND ACCELERATION ISSUES WHEN ARRIVING ABOUT AN HOUR FROM OUR DESTINATION. UPON LEAVING THAT EVENING TO HEAD BACK TO CHARLOTTE(4 HOURS FROM HOME) THE VEHICLE TOOK A LONG TIME TO PICK UP SPEED AT LIGHTS AND INTERSECTIONS. ENGINE LIGHT CAME ON AND I WAS ABLE TO PULL INTO AUTO ZONE AND CAPTURE ERROR CODES. WE CHECKED INTO HOTEL AND PLANNED TO LEAVE IN THE MORNING. THE NEXT MORNING, DROVE NOT IN 1/8 OF A MILE AND VEHICLE STALLED OUT AT AN INTERSECTION AND HAD TO BE PUSHED OFF THE ROAD. THIS IS A VERY DANGEROUS SITUATION WHEN YOU ARE DRIVING 70MPH AND HAVE TO SLOW DOWN AND CANNOT PICK BACK UP AND SEE 16-WHEELER AND LARGE SUV'S COMING BEHIND YOU OR GOING 45 MPH AND THE VEHICLE JUST STALLS IN THE MIDDLE OF THE INTERSECTION. TO MAKE MATTERS WORSE, MITSUBISHI CORPORATION IS OF ANY HELP WHEN SEEING ANY REIMBURSEMENT FROM OUT OF POCKET EXPENSES. I HAVE DOCUMENTS ON A WORD DOCUMENT WITH PHOTOS, REPAIR ORDERS, RECEIPTS ETC.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO WILLIAM LEHMAN MITSUBISHI OF MIAMI (21000 NW 2ND AVE, MIAMI, FL 33169) AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD GO BACK TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/06/17*LJ THE VEHICLE WAS REPAIRED. *JS

THE SHIFTER ASSEMBLY CAME APART AFTER I SHIFTED FROM PARK TO DRIVE. PLASTIC PIECES AND INDICATOR COVERS POPPED OUT THROUGH THE CENTER CONSOLE AND WERE VISIBLE. WHILE I WAS DRIVING THE BUNCHED UP PLASTIC PIECES WOULD CAUSE MY VEHICLE TO GO INTO NEUTRAL, AND I WOULD HAVE TO HOLD MY SHIFTER IN DRIVE TO PREVENT IT FROM SLIPPING BACK INTO NEUTRAL . UPDATED 10/25/17*LJ

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MITSUBISHI MOTORS DEALER LOCATED IN PATCHOGUE, NY, BUT WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.