2016 MITSUBISHI OUTLANDER Complaints

NOISE COMING FROM FRONT RIGHT WHEEL HAS BEEN CHANGE WHEEL BEARING HUB 2 TIMES SOUND LIKE METAL WITH METAL ROBING AND WE FIND OUT ALL OF THIS CAR EVEN THE 2017 ARE DOING THE SAME WE ARE AFRAID WILL BE A SECT YOU ISSUE AND CAN BE AN ACCIDENT BEEN IN THE WHEEL THE NOISE MAKE THE NOISE WHEN IS IN MOTION WE HAVE TAKE IT TO DEALER THE CORP DO NOT NOW HOW TO FIXE OR WHAT IS HAPPENING

NEW LESS THEN 3000 MILES, TRAVELING ON UTAH HIGHWAY 65-80MPH IN COLD WINTER WEATHER. THE AIRBAG SYSTEM MAINTENANCE NEEDED WARNING COMES ON RANDOMLY, CAUSE UNKNOWN. HOWEVER WE NOTICED WHEN EVER WE ARE USING BOTH CHARGING OUTLETS IN THE FRONT TO CHARGE OUR PHONE AND IPAD WE HAD THE PROBLEM. WHEN WE UNPLUGGED THE CHARGERS THE PROBLEM STOPPED. BUT IT IS IMPORTANT TO NOTE THE AIRBAG SERVICE WARNING WOULD TURN ON FOR AN HOUR AND THEN SHUT OFF FOR THREE COME BACK ON FOR A FEW MINUTES AND SHUT OFF FOR AN HOUR IT WAS ALWAYS VERY RANDOM WHEN AND HOW LONG IT TURNED ON. BUT ONE THING WE ARE CERTAIN OF IS IT DID NOT HAPPEN AND ONLY HAPPENED WHEN BOTH CHARGING OUTLETS WERE BEING USED.

ON 9/19/2016, I PURCHASED A NEW 2016 MITSUBISHI OUTLANDER GT AWC. ON 10/3, WE TOOK IT THROUGH ITS FIRST CAR WASH. DURING THE WASH, WATER DRIPPED ONTO MY FACE FROM THE SUNROOF. AFTER THE WASH, WE NOTICED WATER INSIDE OF THE VEHICLE ON THE PASSENGER'S DOOR SURROUNDING THE SPEAKER NEAR THE WINDOW. WE PROVIDED PICTURES TO THE DEALERSHIP WHEN THE CAR WAS DROPPED OFF FOR THIS AND OTHER ISSUES ON 10/6. THE DEALERSHIP STATED THEY WERE UNABLE TO LOCATE ANY LEAKS AND I PICKED UP THE CAR ON 10/7. ON 10/8, THE VEHICLE LEAKED IN THE SAME LOCATIONS DURING RAINFALL. I EMAILED THE SERVICE DEPARTMENT; ATTACHED MORE PICTURES & VIDEO. THE DEALERSHIP SETUP AN APPOINTMENT FOR 10/13. THEY WERE UNABLE TO ADDRESS THE LEAKS AND BROUGHT IN A THIRD PARTY SPECIALIST. THE SPECIALIST CLAIMED TO RESOLVE THE LEAKS ON 10/17. ON 10/27, I TOOK THE VEHICLE THROUGH ITS SECOND CAR WASH. IT LEAKED, ONCE AGAIN. I TOOK (AND PROVIDED) SEVERAL MORE PICTURES AND A VIDEO. ON 10/31, I RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT FOR THE THIRD TIME. I WAS TOLD THAT THE THIRD PARTY SPECIALIST HAD BEEN SCHEDULED TO REASSESS THE VEHICLE ON 11/1. I REQUESTED THAT THE DEALERSHIP TAKE THE VEHICLE THROUGH THE SAME CAR WASH I'D USED TO CONFIRM IT NO LONGER LEAKED ONCE THE SPECIALIST WAS DONE. ON 11/2, I RECEIVED AN UPDATE THAT THE SPECIALIST HAD RESOLVED 'A FEW MORE LEAKS'. THE DEALERSHIP PLANNED TO TAKE THE VEHICLE TO THE CAR WASH ONCE SOME PAINT-RELATED ISSUES WERE ADDRESSED. I CALLED THE DEALERSHIP ON 11/5 AND THE ONLY UPDATE THEY WERE ABLE TO PROVIDE AT THAT TIME WAS THAT IT WAS NOT YET READY. EVEN IF THE VEHICLE DOESN'T LEAK DURING THE CAR WASH TEST, I STILL HAVE CONCERNS ABOUT UNRESOLVED LEAKS, WATER DAMAGE, AND\OR MOLD IN AREAS I CAN'T SEE (I.E. WITHIN THE DOOR). FURTHERMORE, I DON'T THINK I'LL EVER BE ABLE TO TRUST THE VEHICLE' THE LEAKS WERE NOT THE ONLY ISSUE; JUST THE MOST IMPORTANT.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE HESITATED TO ACCELERATE. WHILE MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. LATER, WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED. THE CONTACT LATER NOTICED THAT THE ELECTRICAL SYSTEM MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

EVER SENSE I HAVE PURCHASED THIS VEHICLE IT HAS HAD A NOISE IN THE FRONT. IT SOUNDS AS IF IT IS COMING FROM THE CONTROL ARM. WHEN IT STARTED GETTING WORSE I CALLED TO TELL THE GUY I BOUGHT IT FROM AND HE SAID THERE WAS A LOT OF PEOPLE THINKING THIS, BUT IT IS JUST A NOISE FROM THE BOTTOM OF THE CAR. THIS ONLY HAPPENS IN REVERSE AND IT SOUNDS LIKE A POPPING NOISE COMING FROM THE BOTTOM PASSENGER TIRE. I WILL HAVE THIS LOOKED AT HOPEFULLY ON THURSDAY. ALSO, I HAVE A SMELL OF GAS COMING FROM THE ENGINE WHEN IT EITHER IDLES OR IS DRIVEN FOR A LONG PERIOD OF TIME. I WILL HOPEFULLY HAVE THIS CHECKED OUT AS WELL. ALSO, WHEN THE CAR IS TURNED OFF I SMELL ANTIFREEZE...BADLY IN THE CAR AND ALSO OUTSIDE OF IT NEAR THE GRILL. ALSO, THE TRANSMISSION DRAGS WHEN I TRY TO ACCELERATE OR IF IT HAS BEEN DRIVING FOR A LONG PERIOD OF TIME.

ON WED. SEPTEMBER 7, 2016, AVIS RENT A CAR AT HOBBY AIRPORT IN HOUSTON, TX RENTED THIS VEHICLE TO ME WITH AN OPEN SAFETY RECALL. I DIDN'T REALIZE IT UNTIL ~15 MINUTES AFTER I LEFT THE AIRPORT AND THE TIRE BLEW OUT ON THE FREEWAY. ONCE I WAS ABLE TO SAFELY GET OFF THE FREEWAY, I PULLED INTO A GAS STATION AND INSPECTED THE CAR. FINDINGS INCLUDE: 1) LOW TIRE GAUGE LIGHT ON (AFTER LEAVING THE AIRPORT, BEFORE THE TIRE BLEW OUT), 2) WHAT LOOKED LIKE DUCT TAPE ON BOTH SIDES OF THE WINDSHIELD, POSSIBLY INDICATING A NEW WINDSHIELD HAD RECENTLY BEEN INSTALLED 3) A BROKEN TAIL LIGHT ON THE LEFT REAR 4) THE KEY TAG HAD THE PHRASE "SAFETY RECALL" ON IT AND 5) THE TIRE BLEW OUT. I CALLED AVIS EMERGENCY ASSISTANCE AND TOLD THEM WHAT HAPPENED AND WHAT I FOUND. I TOLD THEM I WAS NOT COMFORTABLE DRIVING THE CAR AS IT APPEARED TO HAVE A SAFETY RECALL AND POSSIBLY HAD BEEN IN AN ACCIDENT. I WAS TOLD I WOULD HAVE TO BRING THE CAR BACK TO HOBBY AIRPORT. ROADSIDE ASSISTANCE REPLACED THE DAMAGED TIRE, AND I DROVE THE CAR TO THE NEAREST AVIS APPROXIMATELY 6 MILES AWAY AND EXCHANGED THE CAR. WHEN I RETURNED THE 2ND CAR, I TOLD THE LADY WHO CHECKED IN THE CAR WHAT HAPPENED WITH THE 1ST CAR. SHE INFORMED A MANAGER AND CAME BACK TO ME. SHE SAID, HER MANAGER SAID THE CAR WAS ON A RECALL AND SHOULD NOT HAVE BEEN RENTED. THE MANAGER ALSO TOLD HER I COULD SUE AVIS. MY INTENTION FOR SHARING THIS IS I AM NOT CONVINCED AVIS WILL DO ANYTHING DIFFERENT TO ENSURE SOMEONE ELSE DOESN'T END UP WITH A DEFECTIVE VEHICLE. I RESEARCHED THIS ONLINE AND AM AWARE A LAW WAS PASSED TO PREVENT THIS TYPE OF SITUATION. I CONSIDER MYSELF LUCKY. I HOPE YOU HAVE THE AUTHORITY TO FOLLOW UP WITH AVIS TO ENSURE ALL SAFETY PRACTICES ARE ADHERED TO 100% OF THE TIME AND IF SOMEONE CALLS ROADSIDE ASSISTANCE EXPRESSING CONCERN AS I DID, THEY DON'T PUT SOMEONE'S LIFE IN JEOPARDY A 2ND TIME.

RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFTER REPAIRS, WE ENDED UP SWITCHING CARS AND THE OUTLANDER BECAME MY CAR AND I NOTICED THAT IT SEEMED VERY HEAVY LIKE IT WAS SURGING FORWARD AND RESISTED STOPPING. TWO MONTHS LATER I CHANGED THE OIL ON THE OTHER CAR, SO I ASKED HER TO TAKE THE OUTLANDER JUST FOR THE DAY. SHE DIDN'T WANT TO DRIVE IT, BUT I SAID JUST BE VERY CAREFUL. SHE HAD A SECOND ACCIDENT THAT DAY ON THE HIGHWAY CAUSING $10K DAMAGES FOR REPAIR AND THE AIR BAGS NEVER DEPLOYED THIS TIME AND HER HEAD, CHEST AND KNEES HIT HARD AGAINST THE STEERING WHEEL AND DASHBOARD AND HER BACK SNAPPED AND SHE IS SEEING A CHIROPRACTOR NOW FOR THE PAIN. SHE IS A GOOD DRIVER AND HAS NEVER HIT ANYONE FROM BEHIND AND NOW HAS DONE SO TWO TIMES IN TWO MONTHS? AGAIN SHE TOLD ME THE CAR DIDN'T STOP WHEN SHE STEPPED ON THE BRAKES. LAST WEEK WE RECEIVED A FACTORY RECALL NOTICE IN THE MAIL FOR THE ACCELERATOR. I TOOK THE CAR IN THIS SATURDAY AS SOON AS POSSIBLE TO HAVE IT REPAIRED. WHEN I DROVE THE CAR AFTER THE REPAIR AND APPLIED THE BRAKES NOW IN COMPARISON TO BEFORE IT STOPS VERY WELL AND IS TOTALLY DIFFERENT. I BELIEVE MITSUBISHI'S DEFECTIVE ACCELERATION SYSTEM IS THE CAUSE OF MY WIFE'S INJURIES TO HER HEAD, BACK AND KNEES. THIS ACCIDENT IS NOT MY WIFE'S FAULT AT ALL. I AM SURE THAT THIS DEFECT IN THE ACCELERATOR SYSTEM WAS THE CAUSE OF THE ACCIDENTS AND I AM ASKING THE NHTSA TO PLEASE RECTIFY THIS WITH MITSUBISHI FOR US TO FIND CAUSE TO BE PLACED ON MITSUBISHI'S FAULTY VEHICLE NOT US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED NEW VEHICLE WITH 9 MILES ON THE CAR. AT 283 MILES (ON A ROAD TRIP DRIVING ON THE HIGHWAY) THE "POWER STEERING SERVICE REQUIRED" NOTIFICATION CAME ON AND I COULD NOT TURN THE STEERING WHEEL. ONCE HOME, TOOK THE CAR TO DEALERSHIP AND "NO SYSTEM FAILURE" CAME UP ON THE MACHINE AT THE DEALERSHIP AND I WAS TOLD TO CALL BACK IF IS HAPPENS AGAIN. TOOK THE CAR HOME AND AT 788 MILES THE SAME INCIDENT OCCURRED AGAIN WHILE DRIVING ON THE HIGHWAY AND COMING OUT OF A SHOPPING CENTER (1459 MILES) AND I COULD NOT TURN MY WHEEL. AT 1459 MILES, THE CAR WAS TOWED TO NEAREST DEALERSHIP AND THEY HAD TO REPLACE THE POWER STEERING SYSTEM ON A BRAND NEW 2016 CAR. THIS SHOULD NOT BE HAPPENING ON A BRAND NEW CAR AND I WAS IN TRAFFIC WITH MY INFANT SON.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE MAKING A TURN, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. IN ADDITION, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.