2004 MITSUBISHI OUTLANDER Complaints

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. UPON DEPRESSING THE BRAKE PEDAL, THE ENGINE STALLED. IN ADDITION, THE GAUGING SYSTEM WAS LOW. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET . *TR

AFTER MOVING TO TEXAS THE VEHICLE INSPECTION STATION ALERTED ME TO THE SEVERELY DEGRADED HEADLIGHT LENS ON BOTH SIDES. I HAVE RESTORED THE SURFACE AND SEALED THE CRACKS NUMEROUS TIMES BUT THEY ARE IN NEED OF RESTORATION OR REPLACEMENT AGAIN. THE LENS ALONE IS NOT AVAILABLE AND THE WHOLE ASSEMBLY COSTS OVER $200.00 EACH. THE CAR WAS PURCHASED IN DECEMBER OF 2003 AT THE SAME TIME I BOUGHT MY FORD F150 AND PARKED BESIDE THE TRUCK EVERY DAY FOR MORE THAN NINE YEARS. THE LENS ON MY FORD IS STILL CRYSTAL CLEAR, NO CRACKS AND LOOKS TO BE NEW. THE LENS ON MY MITSUBISHI IS CLOUDY, CRACKED AND CAUSES MY HEADLIGHTS TO BE VERY DIM. IF NOT FOR THE POLYMER SEALER I AM SURE THERE WOULD BE WATER INTRUSION WHICH WOULD LEAD TO HEADLAMP FAILURE. *TR

SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE. *TR

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A GAS LEAKAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/03/12*LJ THE CONSUMER STATED THE VEHICLE LEAKED GAS AND OMIT GAS FUMES FROM THE GAS TANK. UPDATED 10/05/2012 *JS

NUMEROUS CRACKS AND SOME CRAZING IN BOTH HEADLIGHT LENSES ON MY QW 2004 MITSUBISHI OUTLANDER. *TR

FRONT HEADLIGHT ASSEMBLY ON BOTH SIDES ARE GRAZED WITH SMALL CRACKS- THE PASSENGER SIDE HAS WATER IN IT AND DOESN'T EVAPORATE EVEN IN EXTREME HEAT. IT AFFECTS THE AMOUNT OF LIGHT FOR VISIBILITY WHEN DRIVING AT NIGHT. MANY PEOPLE HAVE THE SAME ISSUE WITH THE HEADLIGHTS ON THE 2004 MITSUBISHI OUTLANDER. IT WILL EVIDENTLY TAKE AN ACCIDENT WITH POSSIBLY SERIOUS INJURY FOR MITSIBISHI TO DO SOMETHING ABOUT THIS. WHERE CAN PEOPLE GO TO HAVE THIS DEFECT CORRECTED AND NOT AT THE CAR OWNERS EXPENSE, SINCE IT IS AN OBVIOUS ADMITTED MANUFACTURER DEFECT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE HEADLAMP LENSES ON MY MITSUBISHI OUTLANDER 2004 HAVE STARTED TO YELLOW, CRACK, AND DEGRADE IN THE PAST 2 YEARS. IN RESEARCHING THIS ON THE INTERNET, THERE ARE MANY OTHER OUTLANDER OWNERS FOR THE 2003/2004 MODEL YEARS THAT HAVE EXPERIENCED THE SAME PROBLEM. THE LENSES ARE UNSAFE AND REDUCING THE AMOUNT OF NIGHT ILLUMINATION THAT THE LIGHTS ARE SUPPOSED TO PROVIDE. IN CONTACTING MY LOCAL DEALER THEY DECLINED TO ADDRESS THE PROBLEM SINCE THE VEHICLE IS OUT OF WARRANTY AND REFERRED ME TO MITSUBISHI DIRECTLY. IN CONTACTING MITSUBISHI, THEY ACKNOWLEDGE THE DEFECT WITH A TSB ISSUED IN 12/04 BUT HAVE NOT CLASSIFIED IT AS A RECALL. THEY HAVE ALSO DECLINED TO ADDRESS THE PROBLEM. IN ESCALATING IT WITHIN THE MITSUBISHI ORGANIZATION, CASE [XXX] WAS OPENED AND A CASE MANAGER CONTACTED A LOCAL DEALER ON BEHALF TO SEE IF THEY WOULD ADDRESS AND THEY AGAIN DECLINED. THE DEALERS WANT MORE THAN $1K IN PARTS AND LABOR TO REPLACE THE DEGRADING HEADLAMPS OR THEY WILL NOT DO SO AND MITSU STATES THEY HAVE NO OBLIGATIONS OUTSIDE OF THE WARRANTY PERIOD. HEADLAMPS ARE A SAFETY FEATURE OF THE VEHICLE AND IT IS APPALLING THAT ALL ACKNOWLEDGE THE POOR MANUFACTURE OF THE HEADLAMPS (YELLOWING, CRACKING, HAZE), ETC. AND THAT THIS PROBLEM IS WIDESPREAD ON THIS MODEL FOR THE 2003/2004 YEARS BUT NO PARTY WILL TAKE RESPONSIBILITY FOR FIXING. I HOPE NO ONE HAS DIED OR DIES AS A RESULT OF NOT BEING ABLE TO SEE THE ROAD AT NIGHT DUE TO THE REDUCED ILLUMINATION RESULTING FROM THE DEFECT/POOR MANUFACTURING. *TR

1- I WAS DRIVING AT 55MPH(55 POSTED) ON ROUTE 38/LINCOLN HIGHWAY IN WEST CHICAGO, IL AND AS I APPROACHED THE INTERSECTION AN INDIVIDUAL DID NOT YIELD AND TURNED IN FRONT OF MY PATH. I PUT ON BRAKES PROBABLY ABOUT 10-20 FEET BEFORE I MADE A HIGH SPEED IMPACT WITH HIS PASSENGER SIDE REAR WHEEL AND QUARTER PANEL WITH MY FRONT END. MY CAR TOOK THE IMPACT ON THE FRONT END AND MY AIRBAGS DID NOT DEPLOY. I BELIEVE I HIT THE OTHER CAR AT ABOUT 50MPH AND IT SEEMS THAT MY AIRBAGS SHOULD HAVE DEPLOYED. MY CAR WAS DEEMED A TOTAL LOSS AND WAS NOT REPAIRED BY THE INSURANCE COMPANY BECAUSE THE FRAME WAS BENT AND BROKEN. I DO NOT KNOW IF IT WOULD HAVE HELPED BUT MY NECK WAS INJURED IN THE COLLISION. MY SAFETY RESTRAINTS WORKED PROPERLY LUCKILY. *TR

TL*THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHEN THE ENGINE IS TURNED OFF IT REMAINED ON FOR APPROXIMATELY ONE MINUTE. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CONTACT IS AWARE OF THE SAFETY RISK. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB