2020 MITSUBISHI OUTLANDER Complaints

The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation. I contacted the dealer, and they knew exactly what I was referring to as they said they don't repair the system but only replace and it is $3.200. My auto was only 3 years old but had over 36,000 miles (the warranty). Why is an electrical component that controls much of the car warrantied on milage and only 36K. They know of this problem.

The touchscreen does not work. This impairs use of the hands free telephone usage, volume levels, and altering of settings. This is a known problem, and Mitsubishi has recalled it in Australia. It is unsafe for any driver to not have ready access to hands free phone usage as it is well known how often distracted driving due to phones has caused accidents.

The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine a cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

The contact owns a 2020 Mitsubishi Outlander Sport. The contact received notification NHTSA Campaign Number: 22V563000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the residence. The manufacturer was notified of the failure. The contact stated while waiting for the recall remedy, other electrical and mechanical failure occurred. The failure mileage was unknown.

Master light came on and had me sign power of attorney papers and no lawyer or notary was present

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to two separate independent mechanics; however, the contact was unaware if the vehicle was destroyed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000

Dec 1,2023 tried to stop and the brakes was grinding and the milage goes up and down as you are driving and it says routine maintenance required when you put the key in to start the outlander as got it from Todd Judy ford in Charleston WV and according to Mitsubishi toll free number it is not in my name [XXX] or my aunt's name [XXX] and they delivered it on September 15, 2023 and took her name and put it through the wv DMV with my insurance application number and [XXX] don't have a driver's license just a wv I'd and would not go over the paperwork that she was signing and they said they will mail us a copy of the paperwork but we have never gotten it through the mail and classified it as a motorcycle wv DMV title number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In less than 60k miles since manufacture of the vehicle, the infotainment screen began to be insensitive to touch. 6k miles later it no longer works. During that time it was inconsistently working. This is a safety issue due to the driver focusing their eyes on the infotainment screen, while repeatedly pressing the same button, instead of the road. Most times, the driver had to pull over to make the change. Sometimes, due to urgency of the change, the driver had to pull over where little to no shoulder existed which could have resulted in a fatality had a vehicle struck the driver's vehicle. It has recently be learned that a standard computer mouse can be used to operate the infotainment unit. Without saying, this is completely unacceptable procedure for a moving vehicle. Mitsubishi will no do anything to honor this failure, and based on discussions in various forums, the screen dies within the first couple years of owning the vehicle. In the subject late model 2020, the screen had no longer worked by 3Q24.

I have 50,000 miles I’m the original owner, bought it new in 2020, I was leaving work, started my car, blue smoke came out my exhaust, when i drove home from work, on inclines, the car sputters & stalls like it’s about to lose power, accompanied by thick blue smoke, and engine noise. I suspect it’s the piston rings in the cylinder head or valve seals are bad. My car has been parked for months, dealership wants to charge me a diagnostic fee, i take Uber or Lyft to work mind you i have an open loan on this car that I’m still paying. I think Mitsubishi used poor quality parts, piston rings don’t go bad at 50,000 miles neither does valve seals. PLEASE HELP, IM PAYING FOR A CAR I CANT DRIVE.

Touch screen radio stopped working by touch reported the problem and was told by our dealer they couldn’t fix it it had to go to another dealer. That dealer said they could fix it and sent us back by the time they had time for us the warranty was out and they want us to pay for it after only 2 years. A family member had this say issue and sued and got a settlement and radio fixed