2007 MITSUBISHI OUTLANDER Complaints

AUGUST 2016 SAFTEY RECALL DEFECT NOTICE RECEIVED FROM MITSUBISHI FOR LOWER CONTROL ARM, NOVEMBER 2016 RECEIVED SAFTEY NOTICE FOR SAME DEFECT TO BE INSPECTED FOR CORROSION. 12/13/16 INSPECTION COMPLETED AT UNIVERSITY MOTORS IN MORGANTOWN WV. 3 HOLES FOUND IN PART RELATED TO RECALL AND ADVISED REPLACEMENT.FREE RENTAL DENIED BY DEALER. 12/19/16 CALL TO SAME DEALERSHIP STATES RECALL PART ON BACKORDER. 12/27/16 MITSUBISHI STATED PARTS SHOULD BE AT DEALER.CASE 1-260610968 MITSUBISHI. MITSUBISHI RETAIL SITE SHOWS PART AVAILABLE FOR PURCHASE.RECALL WARNS OF RISK OF POTENTIAL COLLISION.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED PREMATURELY WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION). THE PARTS WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AUGUST 2016 IMPORTANT SAFETY RECALL INSIDE AND OUT SIDE CROSS MENBER RUSTED THROUGH INSPECTED BY LOVERING MITSUBISHI CONCORD NH 10/24/2016 603-225-6681 RECEIVED RECALL MADE APPOINTMENT 4 WEEKS OUT ...FIXED ONE OF 3 PROBLEM MOST IMPORTANT FRONT CROSS MEMBER IS RUSTED THRU DANGEROUS DRIVING IN NH GAVE ME NO RENT A CAR AND NO PARTS EXPECTED TILL THE END DECEMBER AND POSSIBLE JAN. I PURCHASED THIS CAR BRAND NEW IN 2008 LEFT OVER 2007 AND HAVE TAKEN GREAT CARE OF IT ... WHAT SHOULD I DO CAR IS PERFECT ENGINE CONDITION INTERIOR ,BUT DRIVING IT BECAUSE IT IS MY ONLY WAY TO GET TO WORK.. I BELIEVE I SHOULD GET A RENTAL FOR THIS RUSTED THRU CROSS MEMBER DEALER SHIP SAID THEY CANNOT GIVE ME A RENTAL BECAUSE THEY HAVE NO PERMISSION FROM MITSUBISHI ??? I FEARING SOMETHING COULD HAPPEN TO ME

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED RECALL NOTICE DATED AUGUST 2016. HAD VEHICLE INSPECTED BY OUR PERSONAL MECHANIC AND TOLD IT WAS UNSAFE TO DRIVE (WE ARE IN A "COLD WEATHER STATE", NAMELY, WE ARE IN CHICAGO, IL). STILL NO NOTICE FROM MITSUBISHI THAT PARTS ARE AVAILABLE. HAVE NOT DRIVEN THIS VEHICLE SINCE MID-AUGUST. CALLED MITSUBISHI CUSTOMER SERVICE SEPT. 30 AND WAS TOLD THAT PARTS ARE STILL NOT WIDELY AVAILABLE. CALLED NEAREST MITSUBISHI DEALER AND SOONEST APPOINTMENT I COULD GET IS OCTOBER 31! AND THERE IS NO GUARANTEE THAT PARTS WILL BE AVAILABLE BY THEN!! THE LETTER SAYS THAT, "MMNA IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE, AND WILL CONTACT YOU AGAIN BY MAIL WITH A FOLLOW-UP RECALL NOTICE WHEN REMEDY PARTS ARE AVAILABLE." IT'S ALREADY BEEN MORE THAN A MONTH SINCE WE RECEIVED THE INITIAL NOTICE, HAD OUR CAR INSPECTED BY OUR MECHANIC AND TOLD THAT IT WAS UNSAFE TO DRIVE. WE HAVE TO WAIT ANOTHER MONTH BEFORE THE DEALER WILL EVEN ALLOW US TO BRING THE CAR IN. TODAY (SEPT. 30) THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THEY'VE ONLY BEEN ABLE TO COMPLETED 6 OR 7 REPAIRS BECAUSE THEY CAN'T GET PARTS. AS A CONSUMER, IT APPEARS THAT MITSUBISHI MOTORS NORTH AMERICA ISN'T DOING ENOUGH TO REMEDY THIS RECALL IN A TIMELY MANNER. WITH A SERIOUS SAFETY CONCERN LIKE THE POSSIBILITY OF "LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION" THAT COULD RESULT IN NOT ONLY SERIOUS INJURY OR EVEN DEATH TO THE PASSENGERS IN THE MITSUBISHI, BUT TO OTHER DRIVERS AND/OR PEDESTRIANS, I WOULD THINK THAT MMNA WOULD BE DOING EVERYTHING THEY COULD TO MAKE THESE REPLACEMENTN PARTS AVAILABLE.

THIS IS A SAFETY RECALL - CONTROL ARM HAS BECOME DETACHED WHILE DRIVING. THEY ARE SAYING IT WILL TAKE MORE THAN A MONTH TO GET IT FIXED YET REFUSE TO GIVE A CAR. WE HAVE BEEN WAITING PATIENTLY FOR OUR LETTER THAT THE PARTS ARE AVAILABLE AND THIS LET TO THE STEERING GOING OUT WHILE WE WERE DRIVING. - THIS IS NOT REASONABLE!

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEALER DIDN'T FIX PARTS,BUT THAY SAID THAT THAY REPLACED,(CROSSMEMBER ,BUT THIS PART IS NOT AVAILABLE YET I ALREADY CHECKED) .AFTER SERVICE MY CAR WAS BROKEN BY DEALER(STEERING WHEEL VERY HARD TO MOVE, AND THEY WANT ME FOR PAY FOR THIS FIX IT WAS HAPPEND ON THE MITSUBISHI DEALER PARKING 1119 S.MILWAUKEE AVE LIBERTYVILLE IL 60048 ).I HAVE BEEN WAITING FOR 3 DAYS ON MY CAR FOR WHAT?SAFETY RECALL ??? I'M NOT SATISFIED COSE MY CAR WAS FINE BEFORE!IT'S TIME FOR NEW CAR BUT I WILL DEFINITELY THINK ABOUT OTHER CAR BRANDS.