2007 MITSUBISHI OUTLANDER Complaints

VEHICLE SOON TO BE RECALLED FOR FRONT CROSS MEMBER CORROSION. HOWEVER, MY VEHICLE EXPERIENCED A FAILURE OF FRONT AND REAR STRUTS, FRONT AND REAR STABILIZER BAR BUSHINGS AND LINKS (AND SHOCK ABSORBERS) IN EARLY 2013. CAR HAD BEEN "BOTTOMING OUT" OVER ROAD BUMPS AND HAD BEEN USED IN MAINE FROM 2007 - 2011, THEN IN NJ AFTERWARD. REPLACED MITSUBISHI PARTS INCLUDE: MN101368, 4056A079, 4156A014, MN184194, 4156A028, 4060A173, 4060A174, MN101372, MR272946, 4162A050,MR491946. (LINK-FRONT SUSPENSION STABILIZER, BUSHING-FRONT SUSPENSION STABILIZER, LINK-REAR SUSPENSION STABILIZER, BUSHING-REAR SUSPENSION STABILIZER, STRUTS, FRONT SUSPENSION, INSULATOR-FRONT SUSPENSION, BEARING- FRONT SUSPENSION STR, SHOCK ABSORBERS- REAR, INSULATOR - REAR SHOCK. MANY OF THESE COMPONENTS ARE IN THE GENERAL AREA OF THE PROPOSED RECALL. IN ADDITION, THIS VEHICLE HAD A FRONT ENGINE MOUNT FAIL ALREADY TOO (IN 2016). THERE ARE ONLY 79,000 MILES ON THE CAR CURRENTLY, AND WERE 59,000 AT THE TIME OF THE 2013 REPAIR.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

I WAS LEAVING WORK AND ABOUT TO GET ONTO THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JERKED AND SWERVED OFF THE ROAD. I HAD IT TOWED TO A NEARBY MECHANIC AND HE COULD NOT BELIEVE WHAT HE SEEN. THE FRONT CONTROL ARM WAS COMPLETELY RUSTED AND SNAPPED. THERE IS A RECALL FOR THIS ON MY SAME EXACT CAR, YEAR AND EVERYTHING BUT MITSUBISHI SAID NO RECALL ON MY VIN #. WHICH MAKES NO SENSE TO ME CAUSE IT IS DOING THE EXACT SAME THING AS THE ONES WITH A RECALL. THE MECHANIC SAID I WAS LUCKY TO NOT BE ON THE FREEWAY YET WHEN THIS HAPPENED CAUSE I COULD BE DEAD. MITSUBISHI IS TAKING NO RESPONSIBILITY FOR THIS AND I JUST FORKED OUT $1500.00 TO HAVE THIS FIXED. I AM CONTACTING THE LOCAL NEWS TO MAKE OTHER PEOPLE AWARE OF THIS RUST PROBLEM.

I WAS DRIVING AT APPROXIMATELY 5MPH BRAKING TO TAKE A LEFT HAND TURN WHEN I HEARD A LOUD CLUNK AND CAME TO AN ABRUPT STOP. AFTER EXISTING THE VEHICLE IT APPEARS MY FRONT SUSPENSION HAD SNAPPED AND MY DRIVERS SIDE TIRE WAS PUSHED INTO THE QUARTER PANEL HINDERING MY DRIVERS SIDE DOOR AND MY PASSENGER TIRE WAS POINTING TO THE RIGHT. AFTER GETTING IT TOWED TO THE NEAREST AUTO BODY PLACE, I WAS INFORMED THAT THE FRONT SUB FRAME SNAPPED DUE TO RUST. I AM THE ORIGINAL OWNER WHO HAS PERFORMED ALL MAINTENANCE ITEMS, IT HAS BEEN GARAGE KEPT FOR 7 OUT OF THE 9 YEARS OF OWNING THE VEHICLE. I WOULD HATE TO SEE HOW FAST THIS VEHICLE WOULD HAVE FAILED IF I DID NOT PERFORM ANY MAINTENANCE ON IT. WHAT IS VERY TROUBLING IS THE CAR IS ONLY 9 YEARS OLD AND THE NIGHT BEFORE I WAS TRAVELING ON THE HIGHWAY AT 70MPH WITH MY 4 KIDS IN THE VEHICLE. IF THIS WOULD HAVE SNAPPED ON THE HIGHWAY WE WOULD HAVE BEEN LUCKY TO SURVIVE BECAUSE I HAD ZERO STEERING CAPABILITIES.

LEFT FRONT COIL SPRING SHATTERED IN 2 PLACES AT 101K, WHICH IS WELL WITHIN THE 120K/9 YEAR COVERAGE EXTENSION IN TSB-14-33-002. MITSUBISHI WOULD NOT REIMBURSE AS THE REPAIR WAS NOT MADE AT A DEALERSHIP. I EXPLAINED THE CAR WAS VIRTUALLY UN-DRIVEABLE AND HAD NO CHOICE BUT TO GO TO A LOCAL REPAIR FACILITY (NEAREST DEALER OVER 15 MILES AWAY). THE RESPONSE I WAS GIVEN WAS THAT I SHOULD HAVE HAD THE CAR INSPECTED AT A DEALERSHIP PRIOR TO THE SPRING BREAKING, AND THAT I SHOULD ALWAYS BE CHECKING FOR RECALLS AND TSB'S RELATIVE TO MY VEHICLE. TYPICAL TO BLAME THE CONSUMER.

WHILE INSPECTING VEHICLE, DISCOVERED ROTTED FRONT CROSSMEMBER (DRIVER SIDE, METAL FORMING PART MAY HAVE BEEN IMPROPERLY STAMPED RESULTING IN THE METAL BECOMING THINNER AND RUST IT VERY FAST ), WHICH CAN FAIL ANY TIME INVOLVING OTHER STEERING COMPONENTS TO SEPARATE OF THE FRAME WHICH MAY RESULT IN THE LOSS OF STEERING CONTROL AND LEADING IT TO A BIG CRASH OR FATAL ACCIDENT . THERE WERE FEW COMPLAINS ON THIS SITE, REGARDING SAME PROBLEMS ON A DIFFERENT MITSUBISHI MODELS AND ALSO RECALL NHTSA CAMPAIGN ID NO.: 06V334000 FOR 2007 MITSUBISHI ECLIPSE AFFECTING 1516 CARS. AS MUCH AS MITSUBISHI USES SAME SUSPENSION COMPONENTS FOR DIFFERENT MODELS OTHER MITSUBISHI VEHICLES MAY HAVE SAME ISSUES. MY MITSUBISHI OUTLANDER 2007 WAS REPAIRED AT MITSUBISHI DEALERSHIP ABOUT MONTH AGO. DURING REPAIR ON FRONT SUSPENSION (FRONT SHOCKS, COIL SPRINGS AND STABILIZERS WERE REPLACED BECAUSE EXTENDED WARRANTY) BUT I WASN'T TOLD ABOUT OTHER EVEN WORSE PROBLEMS. SEE PHOTOS.

THERE IS A CURRENT RECALL (#15V233000) OPEN FOR 2009 AND UP OUTLANDERS, HOWEVER; MY 2007 OUTLANDER IS EXPERIENCING THE SAME SAFETY ISSUE. SEE THE FOLLOWING SUPPORTING LINKS: MITSUBISHI FORUM DISCUSSION SHOWING ISSUE WITH 2007 OUTLANDERS: HTTP://MITSUBISHIFORUM.COM/FORUM/MITSUBISHI-OUTLANDER-10/2007-OUTLANDER-XLS-INTERIOR-CABIN-FAN-NOISE-23886/ OVERVIEW OF COMPLAINTS LEADING TO RECALL: HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2015/MITSUBISHI-RECALLS-DEFROSTERS-HEADLIGHTS-TAIL-LIGHTS-WINDSHIELD-WIPERS.SHTML RECALL #15V233000 INFORMATION: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS;JSESSIONID=K79MWL9CZVCPW5QT7JVC7ZQFKN9HWGJTC3BFBKLWLKJZ1CGDHCS4!1946195996?PRODTYPE=V&SEARCHTYPE=PROD&TARGETCATEGORY=A&SEARCHCRITERIA.MODEL=OUTLANDER&STATS=512860%2C7%2C0%2C17%2C12%2COUTLANDER&MAKESTATS=&JSONBASEURL=%2FDOWNLOADS%2FFOLDERS%2F&SEARCHCRITERIA.MODEL_YR=2009&SEARCHCRITERIA.MAKE=MITSUBISHI&SEARCHCRITERIA.PROD_IDS=512860

I WAS DRIVING MY OUTLANDER XLS AWD AT LOW SPEED (~25 MPH ON A SIDE STREET) WHEN I HEARD A LOUD "POP", AND LOST CONTROL OF THE STEERING. I SWERVED INTO THE ONCOMING LANE, BUT WAS ABLE TO STOP THE CAR WITHOUT HITTING ANYTHING OR ANYONE. I REGAINED PARTIAL CONTROL OF THE STEERING, BUT THE STEERING WHEEL WAS NOW NEARLY A HALF-TURN OFF-CENTER AND DID NOT FULLY CONTROL THE CAR'S DIRECTION. THE PROBLEM WAS DIAGNOSED AS A ROTTED SUBFRAME, WHICH SUDDENLY FAILED. WHEN THE SUBFRAME CRACKED, STEERING/SUSPENSION COMPONENTS WERE THROWN FAR OUT OF ALIGNMENT. MITSUBISHI KINDLY REPLACED THE SUBFRAME AT THEIR EXPENSE. THE CAR HAD BEEN IN SERVICE FOR 8 YEARS AND 73,000 MILES AT THE TIME OF THE INCIDENT.