2011 MITSUBISHI OUTLANDER Complaints

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

CONTINUED FAILURE TO PROVIDE PARTS FOR NATIONAL RECALL; DRIVE BELT. NOW MORE THAN THREE (3) MONTHS SINCE PLACED ON LIST FOR REPLACEMENT. *TR

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/04/15.*JB

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN WAITING FOR 1.5 MONTHS AND COUNTING FOR A LOCAL MITSUBISHI DEALER TO REPLACE MY DRIVE BELT PER INSTRUCTIONS IN THE "IMPORTANT SAFETY RECALL" NOTICE. I HAVE CALLED EVERY LOCAL DEALER WITH THE PROMISE OF RETURNING MY CALL WHEN THEY RECEIVE THE PARTS. I WOULD LIKE TO KNOW WHAT VEHICLE MANUFACTURERS AND THE NHTSA CONSIDER TO BE "PROMPT" CONSIDERING THESE ARE SAFETY RISKS THAT PUT MYSELF, MY FAMILY, AND OTHERS AT RISK ON A DAILY BASIS UNTIL THE PART IS REPAIRED. IS IT 45 DAYS? 180 DAYS? THIS IS RIDICULOUS THAT I HAVE TO SIT AND WAIT, DRIVING MY POTENTIALLY DANGEROUS CAR EVERY DAY, WHEN THERE IS A KNOWN ISSUE AND A KNOWN SOLUTION. WHEN ISSUING A RECALL, I WOULD EXPECT THAT THE MANUFACTURER AND NHTSA WOULD BE ADEQUATELY PREPARED TO ADDRESS THE SAFETY ISSUE TIMELY RATHER THAN ALLOWING THIS ISSUE TO CREATE EXTRA RISK. PLEASE ADVISE ON HOW TO PROCEED AND PROVIDE MORE REALISTIC EXPECTATIONS RATHER THAN BROAD TERMINOLOGY LIKE "PROMPT". *JS

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/10/15*CN UPDATED 10/2/2015*JS

I WENT ON VACATION FOR SEVEN DAYS AND WHEN I RETURNED I STARTED THE VEHICLE TO MAKE SURE IT WOULD AND IT STARTED JUST FINE. THE NEXT MORNING AS I WAS GETTING READY TO LEAVE FOR WORK, THE VEHICLE STALLED. I CONTACTED ROADSIDE ASSISTANCE AND IT WAS NOT THE BATTERY. I THEN TOWED THE VEHICLE TO A MECHANIC TO HAVE IT LOOKED AT. THEY STATED THE ENGINE MAY BE DONE FOR BECAUSE THE COMPRESSION LEVELS WERE READING VERY LOW AND THE HIGHEST READING WAS A 41 OF THE FOUR CYLINDERS. THEY SUGGESTED ITS EITHER THE TIMING BELT OR THE ENGINE AND THAT THE TIMING BELT SHOULD NOT HAVE GONE BAD WITH ONLY 60, 489 MILES. I CONTACTED MITSUBISHI AND LEARNED I WAS OVER THE MANUFACTURER WARRANTY BY 489 MILES. I'M LOST FOR WORDS AND DO NOT WHETHER TO GO FORWARD AND GET IT FIXED OR IF THERE'S ANY OTHER OPTIONS FOR ME.I DO NOT UNDERSTAND HOW MY TIMING BELT COULD HAVE WENT OUT WHILE SITTING IN MY PARKING LOT WHEREAS MOST BREAK WHILE DRIVING. I'VE ALREADY HAD MY DRIVE BELT REPLACED DUE TO RECALL. *TR

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.