2015 MITSUBISHI OUTLANDER Complaints

VEHICLE STARTED HAVING ROUGH IDLE AT ABOUT 70,000 MILES WHEN AIR CONDITIONER WOULD BE TURNED ON. RMP'S WOULD FLUCTUATE BETWEEN 500-1000. NOW AT ABOUT 90,000 MILES VEHICLE HAS ROUGH IDLE WHETHER AC IS ON OR NOT. VEHICLE HAS STALLED WHEN CHANGING GEARS, WHILE WAITING AT A STOP OR WHEN SITTING IN TRAFFIC. TODAY 3/24/21 VEHICLE STALLED WHILE ENTERING AN INTERSECTION WHICH COULD HAVE CAUSED AN ACCIDENT. VEHICLE ALSO HAS A HESITATION WHEN TRYING TO ACCELERATE WHETHER FROM A STOP OR FROM A COASTING SPEED.VEHICLE WAS TAKEN TO DEALERSHIP ON OCTOBER 2019 FOR CVT8-ECM REFLASH AS PER RECALL BUT IT ONLY SOLVED THE ACCELERATION PROBLEM FOR A COUPLE OF MONTHS. THERE SHOULD BE ANOTHER RECALL ON THIS VEHICLE AS THESE PROBLEMS CAN CAUSE PERSONAL INJURY/ACCIDENT.

TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP, CAUSING THE STOPPING DISTANCE TO BECOME EXTENDED. THE VEHICLE WAS TOWED TO THE DEALER ABELOFF KIA LOCATED AT 1169 N 9TH ST, STROUDSBURG, PA 18360 WHO DIAGNOSED THAT THE BRAKE CALIPER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDY. ADDITIONALLY, WHILE TURNING A LOUD SOUND WAS COMING FROM BOTH THE FRONT AND THE REAR AXLES. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS INVALID.

PLEASE UPDATE YOUR SYSTEM TO REFLECT THAT THE FOLLOWING RECALLS HAVE BEEN FIXED. ' 2015 OUTLANDER SPORT / RVR - REPLACE (2) ELECTRICAL POWER CONTRO (NHTSA #17V609) ' REAR PARKING BRAKE - 4A MODELS (NHTSA #18V070) ' FRONT WIPER LINK REPLACEMENT (NHTSA #18V103) THE WORK WAS COMPLETED AT THE FOLLOWING DEALERSHIP CHARLIE'S MITSUBISHI 495 WESTERN AVENUE AUGUSTA, ME 04330 SERVICE: (207) 213-2702

RECEIVED RECALL DOCUMENTATION IN AUGUST 2020, CALLED TO GET INFORMATION (SPOKE TO AMBER). TOLD TO CALL AND MAKE AN APPOINTMENT TO GET THE RECALL TAKEN CARE OF. CALLED AND GOT AN APPOINTMENT FOR SEPTEMBER 26, 2020 AT 8AM AT 165 LINCOLN HIGHWAY, FAIRLESS HILLS PA 19030. ON SEPTEMBER 25, I RECEIVE A CALL THAT THEY RAN OUT OF THE RECALL PARTS AND HAVE TO CANCEL MY APPOINTMENT, THEY WILL CALL WHEN THEY'RE BACK IN STOCK. I CALLED IN NOVEMBER, DECEMBER AND JUST LAST WEEK TO FIND OUT THEY STILL HAVEN'T RECEIVED ANY OF THE FRONT CROSS MEMBERS TO REPLACE THEM (AND SHE SAID THERE ARE SEVERAL PEOPLE STILL WAITING). IN MY RECALL LETTER IT STATES " A DETACHED FRONT CONTROL ARM CAN RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH"

I WENT TO GO TURN ON MY CAR WHEN I GOT OUT OF WORK AND WHEN I PUT THE VEHICLE ON DRIVE AND PRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED! SO I TURNED OFF THE CAR AND TURNED THE CAR BACK ON AND PUT THE CAR ON DRIVE AND PRESSED THE GAS PEDAL AND THE CAR REVVED UP AND MOVED A LITTLE WITH HESITATION. SO I PUT THE CAR ON REVERSE AND PRESSED THE GAS PEDAL AND CAR WOULD REV UP BUT NOT MOVE! SO I TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN AND PUT IT IN REVERSE AGAIN AND PRESSED THE GAS PEDAL AGAIN AND THE CAR MOVED BUT WITH HESITATION AND WITH NOT A LOT OF FORCE! SO I LEAVE THE CAR AT MY WORKPLACE AND GET THE CAR TOWED TO MY HOUSE THE NEXT DAY! I CALL THE DEALER BECAUSE MY MECHANIC SEEN THERE WAS A RECALL WITH THE VEHICLE HESITATING TO MOVE AND I GAVE THEM MY VIN NUMBER AND THE DEALER TOLD ME THERE'S NOTHING THEY COULD DO BECAUSE MY VEHICLE WASN'T ON THE RECALL LIST ! THEY ALSO TOLD ME THAT TO REPLACE THE TRANSMISSION IT WAS GOING TO COST ABOUT $8000. MY VEHICLE ONLY HAS 114000 MILES I SHOULDN'T BE HAVING THIS PROBLEM! SO NOW I'M STUCK WITH A CAR THAT NEEDS A NEW TRANSMISSION/POWER TRAIN !

PARKING BRAKE IS NONFUNCTIONAL DUE TO PARTS OF BRAKE CALIPER RELATED TO PARKING BRAKE BECOMING STUCK IN PLACE, AND PREVENTING THE PARKING BRAKE FROM ENGAGING.

WHEN DRIVING THE MITSUBISHI IT ACCELERATES ON IT'S OWN AN JERKS THEN SLOWS DOWN VEHICLE HESITATES TO ACCELERATE PASS 20 MILES PER HOUR AT FIRST THEN IT SPEEDS REVVING UP I DON'T WANT TO GET HIT FROM BEHIND AN I DON'T WANT TO REAR END ANYONE VICE VERSA. THE STEERING WHEEL FEELS LOOSE AN LIGHT WEIGHT. I HAVE ENCLOSED A YOUTUBE VIDEO THAT EXPLAINS WHAT THE VEHICLE IS DOING NOTE THAT IS NOT ME SPEAKING IN THE YOUTUBE VIDEO BUT THOSE ARE THE EXACT ISSUES THAT THE GUY IN THE VIDEO POSTED

TRANSMISSION ISSUES/ FAILURE AT 116,000 MILES WITH KNOWN ISSUES FROM OTHERS ONLINE WITH THE SAME ISSUE/FAILURE AND REPLACEMENT FOR 'SPECIALTY' CVT TRANSMISSION UNREASONABLY PRICES TO REPLACE. THESE TRANSMISSION ISSUES ARE NOT DISCUSSED AT POINT OF SALE (WHICH IS THE RESPONSIBILITY OF SALESMAN) BUT ALSO NO DISCLOSURE FROM MITSUBISHI. THESE TRANSMISSIONS SHOULD NOT FAIL SO SOON. WHEN DRIVING ISSUES WHEN SHIFTING NOT AS NORMAL AND THERE IS NO WARNING LIGHT THAT ENGAGES UNTIL RIGHT BEFORE YOUR TRANSMISSION FAILS. IT IS NOT SAFE!*DT CONSUMER STATED HER VIN WAS NOT PART OF THE RECALL.*JB

TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE LIFT GATE OPENED, BEEPED AND FELL WITH FORCE. AFTER A WHILE, THE TAILGATE FAILED TO OPEN WITHOUT USING FORCE. THE VEHICLE WAS TAKEN TO FUCCILLO MITSUBISHI LOCATED AT 18822 US-11, WATERTOWN, NY 13601, AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL SUBJECTED TO THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V867000 (STRUCTURE) AND STATED THAT THE FAILURE WAS EXACTLY WHAT THE RECALL ADDRESSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

ROTARS PREMATURELY SEVERELY RUSTED. MAY BE RELATED TO THE FACT THAT NO PROTECTION WAS USED FOR THE CAR AGAINST ROCK SALT AS INDICATED IN LATEST SAFETY RECALL, WHICH ONLY MENTIONED THE FRONT CROSS MEMBERS. IF PROTECTION WAS NOT IN PLACE THIS WOULD AFFECT ANY AREA OF THE CAR THAT COULD CARRODE OR RUST WHERE EXPOSED.