2015 MITSUBISHI OUTLANDER SPORT Complaints

THE CVT TRANSMISSION WENT COMPLETELY OUT. THIS VEHICLE IS ONLY 2 YEARS OLD AND WE WERE IN THE MIDDLE OF NO WHERE NEW MEXICO. WE WERE DRIVING, NO PROBLEMS AND THEN ALL OF THE SUDDEN IT SAID STOP THE VEHICLE TRANSMISSION OVERHEAT. WE IMMEDIATELY PULLED OVER. ENDED UP HAVING THE VEHICLE TRANSPORTED BACK HOME TO TEXAS AND WAS TOLD THE WARRANTY HAD JUST RAN OUT. WE MISSED IT BY 3,000 MILES. ENDED UP SPENDING OVER $6,000.00 ON A NEW TRANSMISSION AND IT IS STILL NOT RUNNING RIGHT. I THOUGHT I HAD RESEARCHED THIS TYPE OF VEHICLE BEFORE PURCHASING IT, APPARENTLY NOT. NOW I'M SCARED TO TAKE IT ON ROAD TRIPS. ONLY DRIVE TO AND FROM WORK.

WHEN DRIVING MY CAR IS HESITANT AND IT JERKS YOU WHEN PRESSURE IS APPLIED TO THE GAS PEDAL.

1. IN FEBRUARY 2017, THE VEHICLE STARTED TO DISPLAY A PERSISTENT YET INTERMITTENT P0017 CODE. 2. DESPITE TWO SEPARATE REPAIR ATTEMPTS ON MARCH 9, 2017 AND MARCH 15, 2017, YOUNKER MITSUBISHI WAS UNABLE TO ELIMINATE THE P0017 CODE. 3. FROM APRIL 18, 2017 TO APRIL 27, 2017, A PERIOD OF NINE (9) DAYS, THE VEHICLE WAS INSPECTED BY PIERRE MITSUBISHI IN AN ATTEMPT TO ELIMINATE THE P0017 CODE. 4. BOTH PIERRE MITSUBISHI'S SERVICE DEPARTMENT AND MITSUBISHI'S OWN TECH LINE RECOMMENDED WARRANTY REPAIR TO CORRECT THE PROBLEM. 5. ON FRIDAY, APRIL 21, 2017, PIERRE MITSUBISHI'S SERVICE MANAGER DENNIS PAULSON PROMISED BY TELEPHONE THAT MITSUBISHI HAD AGREED TO PAY FOR THE WARRANTY REPAIR, AND ACCORDINGLY PARTS WERE SPECIAL ORDERED BY THE DEALER FOR SUCH REPAIR. 6. DESPITE THE INSPECTION RESULTS AND ORAL PROMISES, MR. PAULSON INDICATED ON WEDNESDAY, APRIL 26, 2017 THAT MITSUBISHI WAS NO LONGER WILLING TO COVER THE WARRANTY REPAIR. 7. BASED ON MITSUBISHI'S REFUSAL TO PERFORM WARRANTY SERVICE, A PRIMA FACIE CASE OF BREACH OF WARRANTY UNDER THE FEDERAL MAGNUSON-MOSS WARRANTY ACT HAS BEEN ESTABLISHED. 8. BASED ON MITSUBISHI'S DOCUMENTED HISTORY OF COVERING UP SERIOUS VEHICLE SAFETY ISSUES, THERE IS AN IMMINENT DANGER THAT THE VEHICLE COULD FAIL AND EXPOSE THE USER TO PROPERTY DAMAGE, INJURY OR WORSE.

TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO JEFF D'AMBROSIO MITSUBISHI (1223 LANCASTER AVENUE DOWNINGTOWN, PA 19335) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS CONSUMING OIL PREMATURELY, WHICH CAUSED THE ENGINE TO STALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

AFTER COMING TO A COMPLETE STOP AT MULTIPLE STOP LIGHTS, AND TRYING TO ACCELERATE AGAIN, THE CAR FAILED TO ACCELERATE. THE RPMS DID NOT MOVE, NOR DID THE ENGINE SOUND LIKE IT WAS ACCELERATING.

I NEVER RECEIVED THE LETTER CONCERNING THE ACCELERATION PROBLEM WITH MY CAR. I KNOW THIS HAS BEEN OCCURRING WITH MY AUTO BUT THOUGHT IT WAS NORMAL!! ALSO, THE LOWBEAM ON THE HEADLIGHTS IS TOO LOW!! I HAVE TO DRIVE ON HIGHBEAM TO SEE THE ROAD!!

ONE DAY MY TRUCK JUST STARTING LOSING POWER IN THE MIDDLE OF DRIVING ON THE HIGHWAY. I PULLED OVER AND RESTARTED THE CAR. IT STARTED BUT WASN'T WAS STALLING. I GOT TO SAFETY. BROUGHT TRANSMISSION FLUID AND PUT IN IT. IT HELPED ME GET HOME. CALLED DEALERSHIP NEXT DATE CAR STILL UNDER WARRANTY. WAS TOLD THAT I PUT WRONG FLUID SO THE WARRANTY IS INVALID. HAD ARBITRATOR FOUND NO MANUFACTURING ISSUE EVEN THOUGH TWO RECALLS ON MY VEHICLE AND ONE SPECIFICALLY STATES WHAT HAPPENED TO MY TRUCK IS DUE TO THIS RECALL. TRUCK LOSES POWER FREQUENTLY. AFRAID TO DRIVE IT, BUT GAVE NO CHOICE.

2/5, NOTICED MY VEHICLE WAS LOSING POWER WHILE DRIVING....THOUGHT IT WAS THE TRANSMISSION...ALL DEALERSHIPS WAS CLOSED...I HAD TO PUT FLUID IN THE VEHICLE TO GET HOME...CALLED DEALERSHIP EARLY MONDAY MORNING, TOLD THEM MY PROBLEM...WAS GIVEN EARLIEST DAYS ON TUESDAY MORNING. TOOK VEHICLE IN AND CALLED LATER THAT DAY AND TOLD BECAUSE OF THE 1 QT OF TRANSMISSION FLUID I USED, WHICH I WAS TOLD WAS THE WRO6KIND...THEY COULDN'T FIX MY VEHICLE EVEN THOUGH THERE IS A RECALL ON MY VEHICLE TH AT CAUSES THE TRANSMISSION TO LOSE POWER WHICH IT DID...NO ONE IS OFFERING A SOLUTION...I KEEP BEING TOLD THAT BECAUSE I PUT THE WRONG TYPE OF FLUID, THAT MADE THE WARRANTY INVALID I WOULD NOT HAD TO PUT THE FLUID IN THE VEHICLE HAD IT BEEN PERFORMING PROPERLY. NEVER WAS NOTIFIED OF RECALL, FOUND THIS PUT WHEN I TOOK THE VEHICLE TO DEALERSHIP AND RESEARCH

DRIVER SIDE FRONT POWER WINDOW MAKES THE ENTIRE DOOR PANEL MAKE NOISE ANYTIME IT IS ROLLED UP. HAVE TAKEN IT INTO THE DEALER MULTIPLE TIMES FOR ISSUES, IT ONLY REMAINS FIXED FOR A FEW CYCLES OF THE WINDOW. IT'S LIKE A CREAKING PLASTICY NOISE, NONE OF THE OTHER WINDOWS DO THIS. SEVERELY ANNOYING ON SOMETHING SO NEW WITH LESS THAN 7K MILES, AND EMBARRASSING WITH CUSTOMERS IN VEHICLE.

MY CAR HAD THE SAFETY RECALL FIXED, THE COMPUTER FOR THE SLOW ACCELERATION. SINCE THEN, THE SHIFTING HAS BEEN OFF. ANYTIME YOU SPEED UP, THE RPM'S GO VERY HIGH UNTIL YOU LET YOUR FOOT OFF THE GAS. IT SOUNDS LIKE THE ENGINE/TRANSMISSION IS GOING TO EXPLODE. I'VE TRIED TO HAVE THE DEALER FIX, THEY CAN'T FIND ANYTHING WRONG WITH IT. MITSUBISHI SAYS THE DEALER TOLD THEM THERE IS NOTHING WRONG. SO, IT'S JUST SUPPOSED TO RUN AT A HIGH RPM ANYTIME I SPEED UP? WILL THAT NOT CAUSE DAMAGE? THIS HAS BEEN AN ONGOING PROBLEM.