MITSUBISHI Complaints

The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, the navigational screen failed to function as intended. The contact was unable to connect the cell phone to the infotainment system or use Google Maps. The failure prevented the driver from safely operating the vehicle. In addition, the touch-screen icons failed to function as intended. The message "Maintenance Required" was displayed. The vehicle was taken to the dealer, where it was determined that the infotainment system had failed. The contact was informed that the system needed to be replaced. The contact was informed that a fix was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle ahead unexpectedly came to a complete stop. The contact was able to stop in time to avoid a crash. Afterward, the contact became concerned because the Forward Collision Avoidance system failed to activate. No warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the system was reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

I keep getting the 4wd system service pop up and my vehicle stalls at 40 and jerks a lot.

The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.

The power electric drive seat becomes loose with time. Very dangerous while braking cause the drive seat moves forward fast, driver feels disoriented to extent feeling unstable and could lead to not appropriately having control over vehicle during brake events. This could lead to hitting front vehicle.

I was backing out of my driveway and my camera froze and I ran into a truck that was parked behind my car. The form would not let me continue until I checked the air bags box. But I do not know if that pertains to this situation

I was making a turn out of a driveway across a three-lane streets into the left turn lane on the street in front of my children's School, while pulling out of the driveway and crossing the lanes, having clear distance to cross the lanes and visual confirmation from the oncoming drivers as they were waiting for me to proceed, my car abruptly stopped, it breaks on its own and left me across the three lanes sideways exposed to be t-boned. It would not start or move out of the stopped position. I tried to put the car in park and again in drive to no avail the car still would not budge. I had to completely turn off my vehicle and restart it in order to get out of the way of oncoming traffic.

The center touchscreen display in my 2022 Mitsubishi Eclipse Cross SE has developed multiple unresponsive areas, particularly in spots that are frequently used. The unit powers on and displays images, but the touch input does not work in certain sections, making it difficult or impossible to operate important features like navigation, phone pairing, and climate settings through the screen. This failure has the potential to affect safety because the unresponsive areas make it harder to change settings while driving, which can increase driver distraction. It may also impact the visibility and use of the backup camera interface in some cases. The issue appeared gradually over the last few months, and the exact cause is unknown. There were no warning lights or messages before the failure. The problem has been confirmed by the driver and is scheduled for inspection by a Mitsubishi dealership. The component is still in the vehicle and available for inspection upon request. Mitsubishi has issued a warranty extension for touchscreen failures on the Mitsubishi Outlander due to known defects, however no such extension has been publicly offered for the Eclipse Cross despite similar reports. This raises concerns about inconsistent treatment of similar defects across models. No prior repairs have been attempted, but a reset of the system did not resolve the issue.

This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)