MITSUBISHI Complaints

The backup camera is too dark and blurry, cannot see anything from it in the daytime. There are no settings to make it brighter. I have cleaned the outside of the camera lense, no change.

The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at low speeds and merging off the highway and entering the cloverleaf, the brake pedal was depressed but the vehicle failed to respond. The contact was able to coast off the roadway. There were no warning lights illuminated. There was an abnormal rumbling sound heard. The vehicle was towed to the residence. The tow truck mechanic informed the contact that the screws to the calipers were missing. The contact called the local dealer and was informed that unknown repairs were completed in 2018; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 62,000.

The car started to slow down on its own even when my foot was on the gas it wouldn’t pick up speed over 20mph then it started to over heat, then smoke. It sounded like sparks like from a firecracker and smelt like something was burning to the point I had to pull over and turn the car off so my children and I could get out and breathe. When I restarted it turned on but would not drive when put into gear. I had it towed and the next day I tried again only this time the battery was dead and nothing was left on in the car I couldn’t understand how this happened so I bought a new battery put it in and it started still wouldn’t move though so I gave it a few days went to try again and the new battery was dead like something was draining all the power.

The contact owns a 2016 Mitsubishi Outlander. The contact stated after parking the vehicle, the vehicle would not turn off and several unknown warning lights illuminated. The contact disconnected the battery, and the vehicle was turned off. The vehicle was towed to the dealer and the battery was replaced, but the failure reoccurred. On another occasion when the contact shifted the vehicle into drive, the computer failed to recognize that the vehicle had shift. The vehicle was towed to the dealer, but the contact was unsure what was repaired, but the failure persisted. The vehicle was taken to an independent mechanic who stated that the transmission had a leak. The mechanic sealed the leak, but the failure persisted. The mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated they were aware of the failure but provided no assistance. The manufacturer was not contacted. The failure mileage was 120,000.

It has hesitation when accelerating and stuttering while driving. its throwing a code PO868 for the transmission. It's a cvt transmission, and it feels like a transmission slip at times, or it takes off then hesitates then goes again. Other times it stutters. Its a risk because now our chances of being in a accident increases. Until it threw the code there were no issues then all the sudden there was the issue.

The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving 15 MPH and making a turn, the message "ABS Service Required" was displayed. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and the warning message was turned off. However, the contact stated that the failure reoccurred several times while driving. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to Mitsubishi Technical Service Bulletin Numbers: SR-18-008 and SR-18-007. The vehicle was not diagnosed nor repaired. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic tests whenever the messages were displayed; however, the contact stated that the failure occurred intermittently, and the dealer required scheduling a service appointment in advance. The manufacturer was notified of the failure, and the contact was awaiting a call back. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 84,000.

The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated while driving 50 MPH, the vehicle was shaking and jerking with the transmission warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact restarted the vehicle, but the vehicle was not operating normally. The vehicle was towed to the residence and the contact became aware that transmission fluid had leaked from the vehicle. The vehicle was diagnosed by an independent mechanic who stated that the transmission needed to be replaced. The dealer was contacted but no assistance was provided. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 16V548000 (Power Train) but provided no assistance. The failure mileage was 77,000.

Unexpected Collision Warning and Emergency Braking Application On May 8, 2023 at approximately 5:55pm local time. Traveling southbound on Beneva Road in Sarasota FL at 35 MPH. Closest intersection Parkland Avenue. Two lane southbound configuration. Subject vehicle was in the rightmost lane with a pickup truck in the left southbound lane. Pickup's rear bumper was adjacent to the front of subject vehicle's front bumper. Pickup was slowly passing subject vehicle. There was also a bicycle on the sidewalk to the west of the subject vehicle. All of the sudden the collision warning alerted and the subject vehicle performed an emergency braking application. Vehicle slowed to about 10 MPH before the emergency braking was released and driver was able to recover car operation.

The dealership that is repairing the drive belt recall, is attempting to charge me for the replacement of a damaged pulley.

The vehicle's right front lower control arm is no longer secured to it's inner rear mounting location at the front crossmember. This condition allows for unintended movement of the right front wheel and was caused by structural failure of the front crossmember at the control arm to chassis attachment point due to corrosion exactly as described in SR-20-003REV_2. SR-20-003REV_2 only applies to certain earlier model year vehicles of the same type and design (Lancer model years 2008-2010). Later model years 2011-2015 are not mentioned in SR-20-003REV_2. The subject of this complaint is a 2013 Lancer Evolution. SR-20-003REV_2 should be expanded to include newer model year vehicles as the remaining fleet continues to age and deteriorate. A Mitsubishi dealer has confirmed the problem. Repair estimate out of pocket cost exceeds $5500.00 (replacement parts plus 25 hours labor). The vehicle is now considered unsafe to operate on public roads and must be towed away from the dealer.