MONACO COACH Complaints

THERE WAS A RECALL FOR ELECTRICAL PROBLEMS AND FRACTURES OF THE FLOOR TRUSS NETWORK SUPPORT SYSTEM. WE WERE NOTIFIED OF THE RECALL. HAVING MAJOR PROBLEMS WE TOOK VEHICLE TO THREE RV SERVICE VENDORS. ALL OF THEM CONTACTED DEALER AND MANUFACTURER, AND WERE FALSELY TOLD THAT THE RECALL WORK HAD BEEN DONE. WE TOOK VEHICLE BACK TO DEALER (GUARANTY IN JUNCTION CITY, OREGON) WHICH REFUSES TO DO THE RECALL REPAIR UNLESS WE PAY FOR IT. THIS IS A MAJOR SAFETY HAZARD. *TR

BETWEEN ST. IGNACE AND TAHQUAMENON FALLS STATE PARK THE HIGH PRESSURE FUEL LINE TO THE FUEL RAIL BURST. WE WERE UNAWARE OF THIS ISSUE FOR 30+ MINUTES. IT SATURATED THE ENTIRE ENGINE BAY. HAD WE DRIVEN 10 MORE MINUTES THE FUEL WOULD HAVE REACHED THE TURBO AND THE COACH WOULD HAVE STARTED ON FIRE. CUMMINS HAD PREVIOUSLY ISSUED RECALLS ON BLUEBIRD BUSES WITH 330 ISC ENGINES GOING BACK TO ENGINES PRODUCED IN 2004. MY ESN IS 2004. CUMMINS SUPERSEDED THIS PART SO MANY TIMES WE WERE UNABLE TO LOCATE A CURRENT REPLACEMENT PART AFTER OUR CUMMINS PART FAILURE. CUMMINS ISSUED TSB100452, CAREFULLY CRAFTING THE WORDS TO ENSURE THIS IS NOT A RECALL BUT A "PRODUCT IMPROVEMENT" WHEN THE BLUEBIRD RECALL/SERVICE CAMPAIGN C0610 CLEARLY STATES " HIGH PRESSURE FUEL LINE MAY LEAK INTO THE ENGINE COMPARTMENT, ATOMIZING DIESEL FUEL COULD COME IN CONTACT WITH AN IGNITION SOURCE, A FIRE COULD OCCUR RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH".CUMMINS HAS BEEN AWARE OF THIS ISSUE FOR MORE THAN 8 YEARS YET DOES NOT NOTIFY 330-ISC OWNERS OF TSB'S. WHEN I ASKED THEY ONLY PROVIDE RECALL OR SERVICE CAMPAIGN INFORMATION. AS A 20 YEAR AF MECHANIC I ALSO SERVED AS A AIRCRAFT MISHAP INVESTIGATOR, THIS ISSUE, THE VERBIAGE CUMMINS USES IN THE TSB LEADS ME TO THE OPINION THEY ARE HIDING A DANGEROUS LETHAL ISSUE FROM THEIR CUSTOMERS. I AM ANGRY THAT BUSES WITH CHILDREN - THEY ISSUE A RECALL, A FEW PEOPLE IN A MOTORHOME, THEY DON'T. I WANT A FULL INVESTIGATION INTO THIS PART #, FROM CRADLE TO GRAVE INCLUDING NUMBERS ORDERED OVER THE LAST 3 - 8 YEARS INCLUDING ENGINEERING MODIFICATIONS. WHAT WILL IT TAKE FOR CUMMINS TO DO THE RIGHT THING AND ISSUE A RECALL, A FLAMING MOTORHOME CRASHING INTO A SCHOOL BUS THAT HAD THE RECALL ACCOMPLISHED ? CUMMINS MUST ISSUE A RECALL INSTEAD OF CALLING AN OBVIOUS PART REDESIGN DUE TO KNOWN FAILURES A "PART IMPROVEMENT". THIS IS JUST MY OPINION. 3 MONTHS USE LOST. *TR

TL* THE CONTACT OWNS A 2001 MONACO COACH KNIGHT RV. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES OVERHEATED. THE VEHICLE WAS TAKEN TO DEALER WHERE AN UNDISCLOSED PART WAS REPLACED. THE CONTACT STATED THAT THE FAILURE WAS NEVER REPAIRED AND LATER RECURRED. THE MANUFACTURER COULD NOT BE CONTACTED BECAUSE THEY WERE NO LONGER IN BUSINESS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 25,000. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

HAD TWO GOODYEAR G 670, SIZE 295 80R 22.5, TIRES BLOW OUT ON ,MY MOTORHOME. THE FIRST TIRE BLEW OUT ON LABOR DAY 2009 AND THE SECOND THE FOLLOWING JULY 2010. BOTH TIRES HAD TO BE REPLACED --I ACTUALLY REPLACED ALL 6 OF THOSE TIRES FOR FEAR OF MORE BLOWOUTS. *TR

GOODYEAR G670 RV TIRE: "RIVERING"- TYPE TREAD WEAR LEADS TO STEERING PULL AFTER LESS THAN 25,000 MILES OF USE. FRONT TIRES SHOWED RIVERING (WEAR BETWEEN 1ST AND SECOND TREADS) AFTER ABOUT 24,000 MILES. AS RIVERING BECAME MORE PRONOUNCED, THE STEERING PULL/DRIFT QUICKLY BECAME MORE PRONOUNCED. SWAPPING THE FRONT TIRES LEFT TO RIGHT CHANGED THE PULL TO THE OTHER SIDE. SUSPECTED TIRE DETERIORATION AND/OR INTERNAL BELT SHIFTING INTERNALLY AS CAUSE. I DECIDED IT WAS TOO DANGEROUS TO CONTINUE USE SO THE TIRES WERE REPLACED ALTHOUGH TREAD WEAR WAS MINIMAL. *TR

FUEL SUPPLY LINE FAILED/RUPTURED. IN FEB OF 2008 CUMMINS ISSUED RECALL FOR BLUEBIRD BUSES WITH THE IDENTICAL ENGINE -ISC-330 RECALL R08MZ ALSO REFERRED TO AS CUMMINS SERVICE CAMPAIGN C0610 (FUEL LINE BRACKET). REFER TO MONACO/RV GROUPS, YOU WILL SEE MANY CUMMINS 330-ISC ENGINES HAVE EXPERIENCED SUDDEN FAILURE OF THIS FUEL LINE. CUMMINS HAS BEEN AWARE OF ISSUE FOR YEARS. FAILED TO NOTIFY OWNERS THIS FUEL LINE FAILURE ISSUE IS OF CONCERN AND CAUSE LOSS OF THE VEHICLE/LOSS OF LIFE AND PART MUST BE REPLACED IMMEDIATELY. CUMMINS TSB 100452. BY ADDRESSING THIS THROUGH A TSB THEY ARE HIDING THIS PART HAS A HIGH FAILURE RATE, KIT REQUIRED TO REPLACE IT WILL NOT BE ISSUED AS A TRP/CAMPAIGN/FULL OF DISCLAIMERS THAT TSB IS NOT A RECALL. THERE IS FAILURE DATA DRIVING CUMMINS ENGINEERS TO CONTINUALLY CHANGE/SUPERSEDE THE PART NUMBER FOR THE FUEL LINE. DONE SO, SO MANY TIMES DEARBORN MI CUMMINS COULDN'T FIND CURRENT PARTS "KIT" REQUIRED.. I'M A 20 YR AF VETERAN, MASTER CREW CHIEF/MECHANIC FOR 16 YEARS/ASSIGNED AS AIRCRAFT MISHAP INVESTIGATOR 6 TIMES. WAS A FAA/FAR CONTRACTOR MAINTENANCE QA INSPECTOR. THEY ARE HIDING THIS DANGEROUS ISSUE. 10 MORE MINUTES AND FUEL WOULD HAVE REACHED TURBO AND WE WOULD HAVE LOST THE COACH/OUR LIVES. YOUR INVESTIGATION WILL CONCUR WITH MY ASSESSMENT THAT CUMMINS IS FAILING TO ISSUE A URGENT RECALL ON THIS PART TO ALL ENGINE SERIAL NUMBERS 330-ISC WHO HAVE EVEN SIMILAR FUEL LINES SUBJECT TO VIBRATION W/O ANY MID-POINT INSULATOR AS THE NEW "TSB KIT" PROVIDES. I HAVE CONTACTED CUMMINS TO OFFSET MY LOSSES CAUSED BY THEIR NEGLIGENCE I'M SEEKING LEGAL COUNSEL AS THIS RISES TO THE LEVEL OF A CLASS ACTION LAWSUIT. I HAVE NO OTHER AVENUE AVAILABLE BUT TO SUE THEM UNTIL THEY PAY FOR MY ALL OF MY LOSSES/OTHER MONIES I AM OWED, DUE TO THEIR NEGLIGENCE IN FAILING TO NOTIFY ME THAT A DEFECTIVE OR POORLY ENGINEERED PART REQUIRED REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2004 MONACO CAYMAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED AND REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 05V053000 (SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY). AFTER THE RECALL REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS. THE MECHANIC STATED THAT THE TRAILING ARM WAS CRACKED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 9/19/12 *CN THE CONSUMER STATED THE RV UNIT WAS REPAIRED BEFORE THE REAR DRIVE TRAIN FAILED AND WOULD HAVE RESULTED IN THE REAREND COMING OUT FROM UNDER THE VEHICLE.THE TURBO COOLING RADIATOR AND THE ENGINE RADIATOR WERE ALSO OF POOR QUALITY. UPDATED 9/21/2012 *JS

TL* THE CONTACT OWNS A 2009 MONACO COACH CAYMAN RV. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE ABNORMALLY LEANING TO ONE SIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SUSPENSION ARM ON THE REAR PASSENGER SIDE WAS FRACTURED COMPLETELY AND THE SUSPENSION ARM ON THE REAR DRIVER SIDE WAS ALSO FRACTURED, BUT NOT AS EXTREME AS THE REAR PASSENGER SIDE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE FAILURE AND THAT THE COMPANY HAD BEEN SOLD TO ANOTHER MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 22,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2006 MONACO BEAVER PATRIOT THUNDER MOTOR HOME EQUIPPED WITH GOODYEAR G670 RV 295/80/R22.5 TIRES, DOT NUMBER DANU2CAW2708. THE CONTACT STATED THAT WHILE DRIVING, THE REAR PASSENGER TIRE BLEWOUT AND CAUSED A FIRE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE DEALER REPLACED THE TIRES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 60,220.

TL* THE CONTACT OWNS A 2005 MONACO COACH DIPLOMAT. WHILE EXAMING THE VEHICLE, THE CONTACT NOTICED THAT THE TRANSFER SWITCH HAD BURNED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHERE THE SURGE PROTECTOR WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.