2021 NEWMAR BAY STAR Complaints

RV was purchased March 2021, 700 miles on it when purchased. First time using it not 100 miles from home Service Advance Trac warning comes on, we lose cruise control when it comes on. Call Ford Service they tell us it is ok to drive that way, but should have it checked. Then ABS warning and check engine light comes on. Have had them worked many times and they still come on. (Not fixed) Brake handle comes off in three pieces (fixed), Hood latch does not work (took three months to fix), Recall on rear bearings (took a month to fix) Leveling jack leaking fluid (fixed), wheel seal leaking (fixed) water heater leaking, ruined cabinets, (fixed), awning does not work (waiting to get fixed) Every trip we have taking something has gone wrong. This is a 3 ring circus trying to get things fixed. there are more receipts but do not have copies.

On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.

The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?

2021 NEWMAR BAYSTAR W/ FORD F53 CHASSIS. ABS & TRACTION CONTROL (ADVANCETRAC) LIGHTS CAME ON 10 MINUTES AFTER WE TOOK DELIVERY OF RV. 32 DAYS IN FORD SERVICE DEPT. REPLACED ABS SENSOR. REPLACED ECBM. PERFORMED WIRING HARNESS OVERLAY (FIRST PARTIAL, THEN COMPLETE). REPLACED O-RING + WHEEL HUB + BRAKE ROTOR ASSEMBLY. WARNING LIGHTS WENT OUT, BUT CAME ON AGAIN ABOUT 250 MILES LATER. CRUISE CONTROL & HILL ASSIST DISABLED. 11 DAYS IN 2ND FORD SERVICE DEPT. REMOVED & REPLACED ENTIRE WIRING HARNESS OVERLAY. WARNING LIGHTS WENT OUT. NOT SURE FOR HOW LONG. WAS TOLD FORD MAKES THE WIRING HARNESS AS PART OF CHASSIS BUT NEWMAR MODIFIES IT WHEN COACH PUT ON.

NEW NEWMAR BAY STAR 2021 ON A 2020 FORD F53 CHASSIS. ON OUR FIRST TRIP WE NOTICED BRAKE NOISES. WE TOOK IT TO A FORD SERVICE CENTER AND THEY REPORTED BOTH FRONT BRAKE PADS WERE CRACKED AND THE ROTORS DAMAGED. THIS IS A BRAND NEW RV!

NEW 2021 NEWMAR BAY STAR, WHICH HAS A 2020 FORD F53 CHASSIS. WHILE DRIVING ON THE FREEWAY THE SERVICE ADVANCETRAC WARNING APPEARED ON DASH ALONG WITH AMBER WARNING LIGHT. THIS DISABLES TRACTION CONTROL SYSTEM INCLUDING CRUISE CONTROL, HILL ASSIST AND MAYBE ABS. PROBLEM HAS YET TO BE DIAGNOSED/RESOLVED.