2016 NEWMAR CANYON STAR Complaints

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.