1998 NEWMAR MOUNTAIN AIRE Complaints

CHECKED YOUR WEB SITE FOR RECALL ON MY MOTORHOME THERE IS A RECALL ON STEERING GEAR BRACKET' I CALLED NEWMAR WAS FIRST TOLD TO TAKE MOTORHOME TO MID TN IN NASHVILLE. CALLED THEM TODAY TO SCHEDULE APPOINTMENT THEY TOLD ME NEWMAR HAD NOT CONTACTED THEM AND THERE WAS NO RECALL CALLED NEWMAR BACK THEY SAID THERE WAS NO RECALL. I ASKED WHY I WAS TOLD LAST WEEK THEIR WAS! IS THEIR A RECALL OR NOT? I FEEL A LITTLE INSECURE DRIVING THINKING MY STEERING GEAR IS GOING TO BREAK. HELP

TL* THE CONTACT OWNS A 1998 NEWMAR MOUNTAIN AIRE RV. THE CONTACT STATED THAT THE FRONT WINDSHIELD WOULD NOT REMAIN TIGHTLY SECURED WITHIN THE FRAME. A SPECIALIZED WINDSHIELD INSTALLER REPOSITIONED THE WINDSHIELD THREE TIMES YET THE PROBLEM CONTINUED TO RECUR. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.