2003 NEWMAR MOUNTAIN AIRE Complaints

NORCOLD 1200 RECALL, BACK OF REFRIDGE CAUGHT FIRE WHILE ON GAS SETTING IN DRIVEWAY AT MY HOME AFTER A RETURN TRIP TO FLA.

I DELIVERED OUR RV TO A CERTIFIED WORKHORSE REPAIR CENTER TO HAVE THE #51101-C BRAKE RECALL ADDRESSED. THE WORKMANSHIP WAS EXCELLENT. MY COMPLAINT IS WORKHORSE DOES NOT WANT TO PAY FOR THE COMPLETE REPAIR. THEIR ARGUMENT IS THAT THE RV WASN'T DRIVEN ENOUGH. I PURCHASED THIS RV USED AND FOUND OUT ABOUT THE RECALL WHEN I REGISTERED IT WITH WORKHORSE.COM. WHEN YOU READ THE TROUBLE TREE, PARAGRAPH 1.3/A, ALL THESE PARTS WERE CHANGED AND COMPLETED IN STEPS 8 & 9. THE TROUBLE TREE SAYS IT IS COVERED BUT THE WORKHORSE SERVICE DEPT. DOESN'T WANT TO PAY FOR THE COMPLETE BILLING. IN MY OPINION, THEY SHOULD. PLEASE FEEL FREE TO CONTACT ME WITH YOUR RESPONSE. *TR

TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTORHOME 3778. THE CONTACT STATED THAT THE HITCH FRACTURED WHERE IT WAS WELDED WHILE PULLING ANOTHER VEHICLE. THE DEALER WAS NOTIFIED AND PROVIDED THE FAILURE INFORMATION TO THE MANUFACTURER ON THE CONTACTS BEHALF. THE CURRENT AND FAILURE MILEAGES WERE 61,000. THE VIN WAS UNAVAILABLE. UPDATED 06/30/11 *BF UPDATED 3/01/2012 *LN

TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE RECREATIONAL VEHICLE A CLASS. THE WINDSHIELD SEPARATED AT THE DRIVERS UPPER LEFT SIDE. THE CONTACT TOOK THE RECREATIONAL VEHICLE TO A LOCAL GLASS SHOP WHO REPLACED THE WINDSHIELD THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD CONTINUED TO SEPARATE AT THE DRIVER UPPER LEFT SIDE. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 42,020.

TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTOR HOME WITH A WORKHORSE W22 CHASSIS. THE CONTACT REFERENCED RECALL 09V217000, SERVICE BRAKES, HYDRAULIC THE CONTACT WAS UPSET THAT THE PARTS HAS NOT COME IN AFTER MORE THAN 1 YEAR. HE STATED HE RECEIVED A RECALL LETTER IN MAY 2009, DECEMBER 2009 AND SEPTEMBER 2010. THE CONTACT STATED HE CHECKED 2 DAYS AGO AND THE PARTS WERE STILL NOT IN FOR THE RECALL. THE CONTACT STATED HE HAS NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000.

A BURNING SMELL WAS COMING FROM THE FRONT OF THE VEHICLE AND THE BRAKES WERE BEGINNING TO GRAB AND NOT RELEASE. AFTER SITTING FOR AN HOUR THE BRAKES COOLED ENOUGH TO DRIVE TO CUMMINS-BRIDGEWAY, WHO ARE THE LOCAL WORKHORSE SERVICE GARAGE. THEY EXAMINED THE BRAKES, SAID THEY HAD OVERHEATED BUT THEY WERE OK TO DRIVE ON VACATION AND CHARGED $70.70 FOR THE INSPECTION. ON JUNE 26, IN LANCASTER, PA THE SAME PROBLEM OCCURRED. KNOWING THE DIAGNOSIS WE JUST CANCELLED VACATION AND BROUGHT THE MOTORHOME BACK HOME. *TR

RIGHT FRONTS BRAKE LOCK UP CAUSING LOSS OF CONTROL PULLED ME INTO THE DITCH. SECOND PROBLEM 2000 THOUSAND MILES LATER, RIGHT REAR BRAKE DRAGGING AND OVER HEATING. RIGHT FRONT WHEEL OVER HEATED AND CAUSED OIL TO BOIL OUT OF BEARING, TOWED TO REPAIR SHOP FOR FIX. *TR

ABS BRAKE FAILURE AND LOSS OF CRUISE CONTROL. HAPPENED DURING STOP AND GO TRAFFIC. CALIPERS HUNG UP AND OVER HEATED BRAKES BURNING OUT ABS SENSOR. SAME PROBLEM ON 2002, 2001 WORKHORSE CHASSIS. RECALL SHOULD HAVE INCLUDED 2003 AS PROBLEM IS THE SAME. MANY COMPLAINTS ABOUT SAME YEAR AND SAME SITUATION AS MINE. WORKHORSE SHOULD HAVE NOTIFIED OWNERS TO LUBE CALIPER SLIDES IMMEDIATELY. *TR

RECALL CAMPAIGN 04V084000 CONCERNING WORKHORSE-BOSCH ZOPS BRAKE CALIPERS: AFTER HAVING RECALL REPAIRS PERFORMED, WITHIN 800 MILES OR LESS, THE BRAKES LOCKED UP, AND ALMOST CAUSED A VEHICLE CRASH. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHO INFORMED THE CONSUMER THAT THIS VEHICLE'S RECALL REPAIRS WERE NOT PERFORMED. *AK THE FRONT BEARINGS KEPT LOSING FLUIDS. BOTH INNER WHEEL SEALS WERE LEAKING THEREFORE BOTH FRONT INNER AND OUTER SEALS ON THE ROTORS WERE REPLACED. *SC

WHILE DRIVING AT A LOW SPEED, THE TRAILER HITCH BROKE IN HALF WHILE THE TOWING A VEHICLE. THE TRAILER WAS MANUFACTURED WITH A HIDDEN HITCH, SERIAL 64-6100 , FIVE THOUSAND POUND WEIGHT. THE MOTOR HOME WAS DAMAGED AND THE VEHICLE WHICH WAS BEING PULLED.*AK *JB