NEWMAR Complaints
View complaints related to NEWMAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 NEWMAR KOUNTRY STAR- WESLACO, TX
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTACT PURCHASED NEW PARTS FOR THE REAR OF THE UNIT IN ORDER TO REPAIR IT HIMSELF. HE RECEIVED ANOTHER RECALL NOTICE ON JANUARY 27, 2009 AND CALLED DOMETIC REGARDING REIMBURSEMENT. HE WAS INFORMED THAT AFTER APRIL OF 2008, NO REIMBURSEMENT WOULD BE PROVIDED FOR SELF-REPAIRS. UPDATED 3/25/09 *CN UPDATED 03/26/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 NEWMAR DUTCH STAR- FLAGLER BEACH, FL
TL*THE CONTACT OWNS A 2000 NEWMAR DUTCHSTAR RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR IN THE RV COMPLETELY FAILED. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE REFRIGERATOR WAS REPLACED AT THE COST OF $200.00. ONE YEAR LATER, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V075000 (EQUIPMENT:RECREATIONAL VEHICLE). THE MANUFACTURER STATED THAT BECAUSE THE UNIT WAS NOT REPAIRED BEFORE MARCH OF 2007, THE CONTACT WOULD NOT BE ENTITLED TO REIMBURSEMENT. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 2/23/09 *CN THE COOLING UNIT WAS REPALCED. UPDATED 02/27/09. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 NEWMAR AMERICAN STAR- BOULDER CITY, NV
TL*THE CONTACT OWNS A 2000 NEWMAR AMERICAN STAR. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V366000 (EQUIPMENT:RECREATIONAL VEHICLE). HE WAS CONCERNED THAT THE REMEDY TO INSTALL A SECONDARY BURNER HOUSING, A THERMAL FUSE, AND A MELT FUSE, WAS NOT A PREVENTIVE REMEDY. HE ALSO BELIEVES THAT THE REMEDY LISTED WAS ALSO INSUFFICIENT IN THE EVENT A FAILURE SHOULD OCCUR. THE EQUIPMENT WAS REPAIRED; HOWEVER, HE RECEIVED ANOTHER RECALL NOTICE. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 02/02/09. *LJ UPDATED 02/03/09. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 NEWMAR TORREY PINE FW- VENICE, FL
PURCHASED 4 NEW SHIELD (BCT) TIRES AND HAD THEM INSTALLED ON MY 5TH. WHEEL RV. WITHIN 10,000 MILES THEY ALL BLEW OUT, NOT AT THE SAME TIME. I HAVE THE RV WEIGHED AND I WAS NOT EXCEEDING THE LOAD LIMITS OF THE TIRES OR THE RV. THE BLOW OUT CAUSED DAMAGED TO THE RV. *TR
Source: NHTSA WEB SITE -
2004 NEWMAR KOUNTRY STAR- OWENSBORO, KY
TL*THE CONTACT OWNS A 2004 NEWMAR KOUNTRY STAR RV. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED SMOKE AND FLAMES IN THE ENGINE COMPARTMENT. THE FIRE ENGULFED THE ENTIRE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S STORAGE FACILITY. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. UPDATED 12/02/08. *LJ UPDATED 12/03/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 NEWMAR MOUNTAIN AIRE- HARLINGEN, TX
RIGHT FRONTS BRAKE LOCK UP CAUSING LOSS OF CONTROL PULLED ME INTO THE DITCH. SECOND PROBLEM 2000 THOUSAND MILES LATER, RIGHT REAR BRAKE DRAGGING AND OVER HEATING. RIGHT FRONT WHEEL OVER HEATED AND CAUSED OIL TO BOIL OUT OF BEARING, TOWED TO REPAIR SHOP FOR FIX. *TR
Source: NHTSA WEB SITE -
2002 NEWMAR MOUNTAIN AIRE- CANTONMENT, FL
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE MOTOR HOME. WHILE DRIVING 50 MPH, THE CALIPERS BECAME SO HOT THAT THE BRAKE FLUID BOILED. A MECHANIC REPLACED THE CALIPERS AND THE CONTACT PAID TO HAVE THE SYSTEM FLUSHED. AFTER RETREIVING THE VEHICLE AND DRIVING FOUR BLOCKS, THE BRAKES PULLED TO THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. HE CALLED WORK HORSE THE NEXT MORNING AND WAS ASKED TO BRING THE VEHICLE BACK. THEY KEPT THE VEHICLE SEVEN DAYS, BUT IT WAS NEVER MOVED. ANOTHER MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ROTORS WERE FAULTY. A SECOND WORK HORSE APPROVED MECHANIC STATED THAT THE ROTORS WERE THE WORST HE HAD EVER SEEN AND THAT THE HEAT FROM THE CALIPERS CAUSED THE FAILURE. CURRENTLY, THE VEHICLE IS WITH A WORK HORSE APPROVED MECHANIC AWAITING APPROVAL TO BE REPAIRED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V019000 (SERVICE BRAKES, AIR:DISC:CALIPER). UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 NEWMAR DUTCH STAR- MIDLOTHIAN, VA
BUSSMAN BOX IS MOUNTED ON FLOOR OF COMPARTMENT BELOW BATTERY COMPARTMENT. WATER ENTERING THE COMPARTMENT CAN POOL ON THE FLOOR AND FLOOD THE BUSSMAN BOX, RESULTING IN AN ELECTRICAL FIRE. IF THE BUSSMAN BOX IS SHORT CIRCUITED THE VEHICLE ENGINE CANNOT BE STARTED AND MAY STOP ENTIRELY. *TR
Source: NHTSA WEB SITE -
2008 NEWMAR MOUNTAIN AIRE- HOPE HULL, AL
W/S WIPERS DO NOT CLEAN W/S AND WIPER ARM STRIPS OUT AT MOTOR AND COMPLETELY QUITS WORKING. HAS FAILED TO CLEAN W/S ON EVERY USE. HAS STRIP ARM ONCE IN JUNE 08. MFG. REPLACED WIPER ARM. *TR
Source: NHTSA WEB SITE -
2007 NEWMAR MOUNTAIN AIRE DP- ORANGE PARK, FL
HEAVY RAINSTORM, WIPERS RUNNING ON HIGH SPEED. PASSENGER SIDE WIPER STOPS MOVING & IMPEDES THE DRIVERS SIDE WIPERS MOVEMENT. VISIBILITY DROPS TO NEARLY ZERO, AND MAKES GETTING TO A SAFE PLACE TO STOP VERY DIFFICULT. RV MANUFACTURER REPLACED THE WIPER MOTOR/SHAFT & WIPER ARM AS THE SPLINES WERE COMPLETELY WIPED SMOOTH. HAPPENED AGAIN A YEAR LATER. SAME SCENARIO, SAME WIPER. SAME DAMAGE TO THE WIPER MOTOR SHAFT SPLINES & WIPER ARM SPLINES. *TR
Source: NHTSA WEB SITE