2013 NISSAN ALTIMA Complaints
View complaints related to 2013 NISSAN ALTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,200 complaints submitted for the 2013 NISSAN ALTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 NISSAN ALTIMA- New Bedford, MA
My 2013 Nissan Altima had a malfunctioning air bag which "could or could not" deploy correctly, and at any time. I had to pay $2800.00 for replacement of this serious safety issue, and Nissan will not reimburse me. This air bag had simply stopped operating correctly, it had never been deployed. At the time of replacement the car had 86,000. I had no choice about replacing it unless I wanted my passenger to be at a serious safety risk.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- Troy, NY
While driving my 2013 Nissan Altima on the highway I heard a real loud bang so I got off the nearest exit to check out the car. Upon looking under the rear passenger side of the car I noticed that the lower control arm broke off. I was able to get the car home, but cannot drive it. Doing a little research, I found this is common on 2013-2019 Altima models. I feel this is a major safety concern and should be looked into further.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- Woodland Park, NJ
While driving the vehicle the car shut off while driving on the Highway in traffic.When the vehicle came to a complete stop after thankfully not being in a collision the vehicle would start but wouldn't go into drive.It was later Determined that the Transmission suffered a catastrophic failure for the second time.The Transmission has less than 17K on it and the first Transmission failed at 41K Nissan should be held accountable for producing a Transmission that can cause a catastrophic accident due to a complete Mechanical failure on a piece of equipment that Nissan Produced. Nissan and the government agencies are aware of the issues with these vehicles and failures to take action.Shame on Both.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- fridley, MN
With only 99 k miles my lower rear control arm broke while I was driving the vehicle and the rear tire began flopping around. Had I been driving faster at the time it's possible that my spouse and I could have died in an accident or have be extremely injured. Dealer lied and said that there was a recall and that I should have received a letter in the mail. I never received a letter. And it looks like there is only a service campaign for the issue.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- Mililani, HI
Driver air bag light remains on. Passenger air bag was supposedly fixed per recall years ago, but now the driver air bag seems to be faulty. Car has not been in an accident. Attempts by dealer and other mechanics to reset the light have failed, indicating there is a problem. Nissan refuses to remediate and says that it is the owner's responsibility. Dealer has said that Nissan does not know what the problem is and even if airbag is replaced for a tune of $3K they do not guarantee that the problem will be fixed! There is no option for us and this is extremely unsafe.
Source: NHTSA WEB SITE -
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2013 NISSAN ALTIMA- Georgetown, KY
Air bag sensors continue to come on even after repairs and reprogramming have been completed multiple times. Sensors do not recognize occupants thus causing a safety issue should there be a collision. Complaint was filed with Nissan Consumer Affairs and Nissan refuses to remediate even though recall was issued on this same issue several years ago. Nissan states outside of normal warranty. Nissan expects remediation costs ($800.00 plus) to be covered by consumer. I believe the sensor and airbag system is still faulty and was not properly remediated during the initial recall.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- Monroe, MI
My 2013 Nissan Altima only has 121,000 miles and is only driven 1 time per week all highway miles. This week my car broke down in the middle of several intersections....very dangerous! I was almost hit several times because my car would just die when trying to take off. I never had any warning or warning lights appear. I was told by Nissan dealership I had transmission failure related to the CVT (Continuously Variable Transmission). I now need a new transmission which costs $5,000.00. This is an ongoing issue with Nissan and CVT Transmissions. I would like to see Nissan make it right for their consumers that purchased their 2013 Nissan Altima and other models/years only to have the transmission fail due to faulty CVT transmissions that Nissan is aware of and will not take responsibility for or do anything to help. Year after year they continue to use the same faulty CVT transmission. They have extended the original warranty of 5 years/60,000 to 10 years/120,000 for 2003-2010 Nissan models with the CVT transmission due to this problem yet refuse to help the consumers of newer Nissan models. This is not right and it is not fair. They have deceived their consumers by having the knowledge of the CVT transmission failures yet still continue to use them.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- Waterford, NY
- The passenger rear lower suspension link became corrode and separated at the bushing joint area. The car is available for inspection. - Loss of control as the back of the car started moving from side to side and off the side of the road. - Nissan opened a case# [XXX] and noted that my car is not covered by issued service bulletin (P9324) and recommends that I get it repaired. - This happen without warning, I feel lucky that nobody was seriously hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- De Pere, WI
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear subframe is rusted out and has holes in it. Yes it is avaialble for inspection. How was your safety or the safety of others put at risk? Loss of control and not safe to drive with a broken rear subframe. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Gandrud Nissan in Green Bay, WI has inspected it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No symptoms prior to the failure and then top of driver side rear tire pointing inward to the car. This seems to be a common issue from others with the same 2013 Nissan Altima in areas with road salt usage. The vehicle is 9 years old and has 106,800 miles on it. Rest of the car appears rust free and solid. I am the original owner of the vehicle and it gets washed regularly. I will be getting additional pictures from Gandrud Nissan, as now I only have the 1 picture which is not ideal. Gandrud should have the car repaired before February 3, 2023.
Source: NHTSA WEB SITE -
2013 NISSAN ALTIMA- New Franklin, OH
Nissan is not supplying headlight assemblies to dealers in a timely manner (settlement of class action lawsuit for dimming headlights) yet is selling them as OEM online. I have been waiting 10 months or more for them to come into my dealer. The only response is that the supply chain is the problem. These headlights have been gradually been dimming for years due to the deterioration of a coating inside the projection beam lens. A class action lawsuit settlement has Nissan obligated to replace the complete assembly if one registered with the the class last March - September. This is on going issue and a safety issue. The lights are too dim and do not light up the road adequately. I had a close call with wildlife (deer) because you cannot see well.
Source: NHTSA WEB SITE