2013 NISSAN ALTIMA Complaints

The rear suspension lower links on my 2013 Nissan Altima corroded and broke away from the joints on both sides. The rear passenger was affected in July 2022 and the rear driver side was affected in October 2022. Both incidents happened as I was backing out of my drive-way and the rear lower links literally snapped and broke away from the vehicle. After my Altima was at the body shop for the second time to replace the driver rear suspension lower link, we discovered a Campaign by Nissan that was entitled "Altima Rear Lower Link" and it affected 2013 Nissan Altima's (which we had) and the campaign went on to indicate that this was in states with high road salt usage. We live in Iowa so that covered our state for high road salt usage and the campaign went on to say that under severe corrosion conditions, one of the rear lower suspension links may corrode and separate at the bushing joint area. This happened to both sides of my Altima's rear lower link suspension as there was severe corrosion. We tried to file a claim with Nissan to get reimbursed for our towing expense and expense of having my Altima repaired but were denied reimbursement stating our VIN # didn't match any listed on this campaign even though we had the exact same make, model, year and conditions surrounding the campaign that caused the rear suspension lower link to snap away from the joint area. This isn't just something common to happen to vehicles and with Nissan refusing to reimburse us for a known issue on the exact same make, model and year of the car is frustrating. There could have easily been human error in not including our VIN# in this campaign. Way too many coincidences for Nissan to not even consider looking into our issue and including our VIN# in this campaign.

The contact owns a 2013 Nissan Altima. The contact stated that while driving at night, she noticed that the low-beam headlights were becoming very dim. The contact stated that the failure occurred gradually and that no warning lights were illuminated. Over time, the failure occurred more frequently. The contact stated that it had become increasingly more difficult to see the roadway while driving because the headlights were extremely dim. The local dealer was made aware of the failure and advised the contact to replace the headlight assemblies. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

why hasn't nissan replaced these headlight parts.we can't use the car at night as there isn't enough light to see safely,.NO EXCUSE fo0r this.

Unable to engage automatic gear shift from park to drive or reverse. Must use small object, (screwdriver) with brake to place in drive.

Nissan got sued for Altima headlights that would dim after a certain amount of time. They reached out to everyone affected and offered to replace their faulty headlights. They even put a campaign (recall?) on the affected cars. I went to the dealership which performed a test and determined that both my headlights were faulty and were dimming and I'm eligible for a replacement. They placed an order for parts in May 2022, it is now October 2022 and Nissan still hasn't shipped the parts to the dealer. Every time I call, the dealership says the parts have not arrived and there is nothing else they can do. Its been 5+ months since my dealership visit and I've been driving with dim headlights around rural country roads in Texas which don't have streetlights or lane markings It puts me and the passengers in my car (kids) at a huge safety risk. Can you please force Nissan to send new headlights (parts are already on order for my VIN) so I can get this resolved without any more delay?

1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER While opening all three of the passenger doors from the inside something internally inside the door has broken preventing all three of these doors to open from the inside. 2. How was your safety or the safety of others put at risk? ANSWER This is a safety risk because we are unable to open the door from the inside and if there were an accident we would not be able to exit the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center?ANSWER Yes, the problem has been confirmed by the dealer. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER No, the doors have not been inspected by the manufacturer, police, insurance representatives or others. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER No, there were no warning lights that came on warning me about this.

Headlights have become so dull that it is a hazard driving at night. Altima was taken into dealership on 3/30/22 and was found to qualify for headlight replacement under the lawsuit settlement in case Suarez v. Nissan North America, Inc. We were told it would take about six weeks for parts to arrive. Six months later and several calls to dealership, still no parts and no idea when they'll arrive. Our daughter had hers replaced last week by a non-Nissan auto repair business.

The headlights have failed inspection at the dealership because the low beams are too dim. Nissan said their is not a problem although I found out there is a class action lawsuit regarding the headlight issue. This is something they are aware of but are unwilling to fix the problem. This is a safety risk because when driving at night you are unable to see and other cars might not see you due to the headlights not working properly. When it is raining you are unable to see and other cars can't see you which could cause an accident. The dealership has confirmed the issue and told me to contact Nissan and they are not willing to fix the issue. I did receive a warning last night because of my headlights not working properly. There are not any warning lights but considering a class action lawsuit [XXX], et al. v. Nissan North America, Inc., there should be a recall as my car is not the only car that has this problem. Please get a recall done on this as soon as possible as this is a safety risk not only to myself but all drivers on the road at night. Please do something before this causes lives of others. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Both of my headlamp lights are very dim to the point I can't see well with them at night. This has been for a long time, and extremely dangerous as I've almost had accidents. The police has stopped me several times and given me warnings to have it fixed, but it is too expensive for me . It was inspected by the dealer and failed the inspection.

The low beam headlights have failed. Confirmation is confirmed at Olympia, Washington Nissan. Our safety at night was compromised as well as other drivers. This was such a gradual problem that we were unaware of it until approximately march of 2022. A lawsuit was filed in 2020. We were not informed and told we did not qualify. We have paid the dealer to replace the low beam. It likely will not be done until December of later of this year.