2013 NISSAN ALTIMA Complaints

When Adult sits in passenger seat, the passenger (Air bag off)light is on. Which means the Air bag is off and will not deploy in a accident. When a heavy weight adult sits in the seat, the light turns off. Sensor might be bad in seat. My wife is 140 lbs. light stays on when she sits in the passenger seat .

The contact owns a 2013 Nissan Altima. The contact state while driving approximately 65 MPH at night, the headlights were dimmed making visibility very difficult. There was no warning light illuminated. The vehicle was taken to the local dealer who confirmed the failure with the headlights. The headlights were not replaced. The manufacturer was notified of the failure. The dealer related the failure to NHTSA Campaign Number: 22V244000 (Exterior Lighting) however, neither the VIN nor the year, make, or model vehicle was included in the recall. The approximate failure mileage was 2,000.

The contact owns a 2013 Nissan Altima. The contact stated while at a red traffic light, the vehicle stalled and vibrated, and then lost motive power. There were no warning lights illuminated. The contact then restarted the vehicle and drove to her destination; however, the vehicle lost motive power again. The vehicle remained at the location for a day; the contact then returned and noticed the transmission fluid had drained out onto the ground. The local mechanic confirmed the transmission fluid leak. The vehicle was taken to a local dealer out of town and diagnosed with transmission failure; however, the vehicle was not repaired. The contact stated that the transmission was repaired by another mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

1) Driver’s side airbag warning light is on all the time, constant red. 2) Transmission shift lever would not move out of park and had to be replaced @ 115,000 at a cost of $954. 3) The transmission failed and had to be replaced at 118,000 at a cost of $4,500. When I contacted Nissan about these issues, I was told that there was nothing they could do.

Our headlights on dim were barely visible on the road and was glad to see a recall on this exact item. I understood the dealership would repair the problem. I took the car into Anderson Nissan in Lake Havasu City, Az (some 60 miles from my house). I was told the tech inspected the lights and said they were ok and did nothing. They are not safe an as I said above barely visible at night. Can you check that recall, Anderson Nissan kept the paper work. If you can send someone to check the lights and you'll see what I mean.

Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings before this occurred.

Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states “certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected”. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this should not be happening with a vehicle that has been owned and driven in Illinois for 7+ years. We immediately filed a claim with Nissan North America consumer affairs department. After waiting four business days we learned that our claim was denied. When my husband asked if the representative had read the service bulletin, she stated that she had not. When my husband asked for the denial to be put in writing, the consumer affair representative hung up on him. We went ahead and got our car fixed by the dealer. It was at that time, we learned about the extended warranty on this problem,. We filed the extended warranty claim form and included our receipts for the repair and the tows. We asked that all correspondence be made in WRITING, either by mail or email. A representative called and notified us that again our claim was denied. They will not put in writing a reason for our denial. As customer's we want a valid reason. While we don’t understand why our vehicle is not included we are extremely concerned that Nissan Consumer Affairs won’t put the denial and reason in wri

Shift stuck in park. Shift assembly needs replacing due to bad interlock solenoid. $1000.00 to fix. This problem has affected many cars and Nissan will do nothing about it.

The headlights are so dim it is very dangerous. We have to drive with our brights on just to see. Therefore, we try not to be out in the dark. Which isn't right.

The airbag light has come on on the dash and does not go out. It doesn't matter if someone is in the seat with or without the seat belt. It stays on. Now I'm worried the airbag won't work in an accident or it might go off/explode at any time.