2002 NISSAN ALTIMA Complaints
View complaints related to 2002 NISSAN ALTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,020 complaints submitted for the 2002 NISSAN ALTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 NISSAN ALTIMA- SAN JOSE, CA
TOOK OUR 2002 NISSAN ALTIMA IN TO NISSAN FOR A RECALL REPAIR (2003 RECALL FOR EXHAUST / CATALYTIC CONVERTER ISSUES) - RECALL STATES IF ENGINE IS DAMAGED, THAT IT WILL BE REPLACED. ENGINE HAS BEEN DESTROYED DUE TO CATALYTIC CONVERTER FAILURE. NISSAN HAS ACKNOWLEDGED THE RECALL AND DAMAGE AND INDICATED THE ENGINE WOULD BE REPLACED. THIS CAR WAS PURCHASED LAT YEAR BY MY DAUGHTER, WE WERE UNAWARE OF THE RECALL UNTIL INCREASING OIL CONSUMPTION BECAME EXTREME. I CONTACTED STEVEN'S CREEK NISSAN AND THEY CONFIRMED THE RECALL REPAIRS HAD NEVER BEEN COMPLETED. I WAS TOLD TO BRING THE CAR IN FOR THE REPAIRS. I WAS VERY EXPLICIT IN THE DESCRIPTION OF THE OIL CONSUMPTION AS WELL AS METALLIC RESIDUE ON COMPONENTS - (I HAD REPLACED THE CAM / CRANK POSITION SENSORS WHEN THE ENGINE BEGAN TO RUN ROUGH - THEY BOTH HAD A GREY PASTE RESIDUE ON THEM). NISSAN ACKNOWLEDGED THE ENGINE WAS INDEED DAMAGED AND NEEDED TO BE REPLACED. AFTER HAVING THE CAR FOR NEARLY 2 MONTHS, I RECEIVED A CALL ADVISING THEY DID NOT HAVE THE PARTS ANYMORE AND WOULD NEED TO USE AFTERMARKET PARTS. THEY GAVE ME A PHONE NUMBER TO THE NISSAN CONSUMER AFFAIRS, WHO AUTHORIZED THE AFTERMARKET PARTS. MULTIPLE TIMES, NISSAN CALLED TO SAY THEY HAD THE PARTS AND THE REPAIR WOULD BE COMPLETE BY THE END OF THE NEXT WEEK. THIS NEVER HAPPENED. AFTER ANOTHER MONTH PASSED, NISSAN CALLED TO SAY THEY DIDNT HAVE THE PROPER TOOLS TO REPLACE THE ENGINE. I WENT TO NISSAN AND OBSERVED THE CAR HAD NOT MOVED OR HAD ANY WORK DONE AT ALL SINCE IT WAS DROPPED OFF IN JUNE. NISSAN HAS CALLED BACK AGAIN AND ADVISED THEY ARE UNABLE TO DO THE REPAIR AND THAT I SHOULD COME PICK THE CAR UP AS IS AND TRY SOME OTHER DEALERSHIP. NISSAN HAS HAD THIS VEHICLE SINCE 06/09/17. NISSAN HAS HAD THIS CAR FOR 5 MONTHS AND HAS NOT BEGUN THE RECALL REPAIR.
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- CAPE CORAL, FL
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED AND BUCKED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED, BUT THE VEHICLE LATER EXPERIENCED DIFFICULTY STARTING. THE LOCAL DEALER (SUMERIAN NISSAN IN FORT MYERS FL) AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V4855000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN ALTIMA- LINCOLN, RI
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SHAFT CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A LOCAL DEALER (ANKER NISSAN IN NORTH SMIETFIELD, RHODE ISLAND) WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 183,605.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN ALTIMA- RAMSEUR, NC
I HAVE A 2002 ALTIMA BUT I ONLY PURCHASED IT ABOUT 8 MONTHS AGO. SOMEWHERE AROUND 2 MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. SO I HAD IT LOOKED AT AND THEY SAID IT WAS A CRANK SENSOR CODE, SO I HAD IT REPLACED. DIDN'T FIX THE PROBLEM FOR LONG. THE LIGHT CAME BACK ON, THROWING THE SAME CODE. WELL THEN A WEEK LATER MY CAR COMPLETELY SHUT OFF WHILE I'M DRIVING DOWN THE ROAD. WHEN I BEGIN TO RESTART IT, NOTHING. IT TAKES SEVERAL ATTEMPTS BEFORE IT WILL START. SINCE THAT INCIDENT I'VE HAD THIS HAPPEN SEVERAL TIMES. I'M VERY CONCERNED THAT I OR MY CHILDREN WILL BE IN AN ACCIDENT DUE TO THE VEHICLE SHUTTING OFF WHILE DRIVING. PLEASE SOMEONE HELP!
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- LYNDHURST, NJ
THE FLOORBOARDS ON THE DRIVER AND PASSENGER SIDE HAVE ROTTED THROUGH AND YOU CAN SEE THE ROADWAY ON THE DRIVERS SIDE. IT IS COSTING $1000. TO FIX THE PASSENGER SIDE. I JUST DISCOVERED THE DRIVERS SIDE.
Source: NHTSA WEB SITE -
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2002 NISSAN ALTIMA- WASHINGTON, DC
OUR CAR HAS SHUT OFF AT ANY SPEED WITHOUT WARNING FOR SEVERAL MONTHS. THE CHECK ENGINE LIGHT HAS ALSO BEEN ON.
Source: NHTSA MOBILE APP -
2002 NISSAN ALTIMA- BERRIEN SPRINGS, MI
THE FLOORBOARDS UNDER WHERE THE PASSENGER'S FEET ARE PLACED RUSTED OUT AND A FOOTBALL SIZED CHUNK OF METAL FLEW OFF FROM UNDER THE CAR WHILE ON THE FREEWAY TODAY. IT WAS A DEFINITE HAZARD TO THE PEOPLE WHO WERE DRIVING BEHIND ME AND THEY HAD TO QUICKLY SWITCH LANES SO AS TO AVOID IT. NO THERE IS NOTHING BUT INTERIOR CARPET BETWEEN THE PASSENGER'S FEET AND THE ROAD BELOW THEM. IT APPEARS VERY DANGEROUS TO HAVE A HOLE RUSTED OUT RIGHT THERE. THE CAR HAS ALWAYS BEEN PARKED ON A DRIVEWAY AND WASHED AFTER EVERY SNOW/SALTING OF THE ROADS. THERE IS VERY MINIMAL RUST ANYWHERE ELSE ON THE CAR, LEADING ME TO BELIEVE THERE WAS SOME SORT OF DEFECT IN THAT LOCATION.
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- MORGANTOWN, WV
I HAVE RECENTLY DISCOVERED THAT THERE WAS A RECALL ON MY NISSAN ALTIMA 2002 MODEL. I HAVE TRIED TO CONTACT THE DEALER LOCALLY BUT NO RESULTS. I ALSO CONTACTED THE MANUFACTURER AND THEY GAVE ME RUN AROUND SAYING THAT THEY NEEDED THE SOFTWARE WHICH THEY WILL MAKE IT AVAILABLE AND SOON AS IT'S AVAILABLE THEY WILL CONTACT ME. I HAVE CONTACTED THEM SEVERAL TIMES BUT I GET THE SAME RUN AROUND. IT'S BEEN OVER A YEAR AND HALF SINCE I HAD CONTACTED THEM. BUT IT HASN'T BEEN FIXED.
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- MCDONOUGH, GA
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ENGINE STALLED. THE CONTACT HAD TO RESTART THE VEHICLE WHILE THE ACCELERATOR PEDAL WAS APPLIED. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD HESITATE TO GAIN SPEED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN ALTIMA- COVINGTON, GA
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,440.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE