2002 NISSAN ALTIMA Complaints
View complaints related to 2002 NISSAN ALTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,020 complaints submitted for the 2002 NISSAN ALTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 NISSAN ALTIMA- MOON TWP, PA
PASSENGER SIDE FLOORBOARD ON MY 2002 NISSAN ALTIMA IS RUSTED THROUGH. VEHICLE WAS GETTING INSPECTED LAST WEEK AND I WAS INFORMED OF THE ISSUE. HAVE DONE SOME RESEARCH AND APPEARS I'M NOT THE ONLY ALTIMA OWNER WITH THIS ISSUE. THE RUST IS A SAFETY ISSUE DUE TO THE RUST HOLE I HAVE IN THE FLOORBOARD. THE RUST IS ONLY OF THE PASSENGER SIDE NO WHERE ELSE ON THE VEHICLE. APPEARS TO BE A DEFECT ON THE 2002-2005 NISSAN ALTIMAS. I KNOW SEVERAL OTHERS HAVE FILED COMPLAINTS AS WELL: ODI #10357667 ODI # 10358132. *TR
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- FREDERICKSBURG, VA
2002 NISSAN ALTIMA. EXCESSIVE OIL CONSUMPTION WITH NO LEAK AND PROBLEMS WITH THE VEHICLE STARTING. DEALER STATES HEAD GASKET IS BLOWN. DID NOT LOOK AT CATALYTIC CONVERTER ALTHOUGH I ASKED THEM TO LOOK INTO THE PROBLEM AS IT MIRRORED ISSUES CAR WAS RECALLED FOR. NISSAN WILL NOT COVER AS A CONSEQUENCE OF MILEAGE 112,000. MANY COMPLAINTS ONLINE REGARDING THE SAME ISSUE. PLEASE INVESTIGATE FOR THE THOUSANDS OF OWNERS WHO NEED YOUR HELP. *TR
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- MINNEAPOLIS, MN
RE: 2002 NISSAN ALTIMA. THERE IS SEVERE RUST AND CORROSION IN SPECIFIC LOCATIONS DIRECTLY UNDER BOTH THE DRIVER AND FRONT PASSENGERS SEATS AND FLOORS. THE CORROSION APPEARS TO BE RELATED TO TWO FACTORY HOLES IN THE FLOOR, ONE ON EACH SIDE OF THE VEHICLE. THE CORROSION ON THE PASSENGER SIDE OF OUR CAR IS LESS SEVERE: A LARGE AREA OF RUST BUT A RELATIVELY SMALL HOLE (TENNIS BALL SIZE) THROUGH THE SHEET METAL. THE DRIVERS SIDE OF THE CAR HAS A LARGE HOLE (SOCCER BALL SIZE) IN THE FLOOR. THIS IS THE ONLY MAJOR CORROSION ON THE CAR (THE "REAR SUBFRAME" ASSEMBLY WAS REPLACED IN 2006 DUE TO CORROSION UNDER A NISSAN WARRANTY PROGRAM). THE FUEL FILLER NECK IS ALSO RUSTY AND DOES NOT SEAL PROPERLY, WHICH CAN CAUSE AN ENGINE ALERT WHEN THE FUEL VAPOR SEAL LEAK REACHES THE POINT WHERE THE ALERT IS TRIGGERED. THERE IS LITTLE OR NO CORROSION IN THE WHEEL WELLS OR FENDERS. BASED ON TWO BIDS FROM AUTO BODY SHOPS IN THIS AREA, THE COST TO REPAIR THE RUST DAMAGE WILL BE BETWEEN $2500 AND $3200. I HAVE TAKEN PHOTOGRAPHS OF APPROXIMATELY FORTY ALTIMAS IN THIS AREA. ALL BUT FIVE HAVE CORROSION IN THIS SPECIFIC AREA TO VARYING DEGREES. IT IS CLEARLY NOT LIMITED TO ONLY THE CAR WE OWN. NISSAN HAS A WARRANTY PROGRAM WHICH COVERS RUST PERFORATION FOR A PERIOD OF FIVE YEARS FROM THE DATE OF MANUFACTURE. I HAVE SPOKEN TO A NUMBER OF PEOPLE AT A DEALER IN THIS AREA REGARDING THIS PROBLEM. THEY CLAIM THAT NISSAN IS AWARE OF THIS PROBLEM ON 2001 THROUGH 2005 ALTIMAS, BUT HAS CHOSEN NOT TO WARRANT IT DUE TO THE EXPENSE, PREFERRING INSTEAD TO REFUSE TO BE RESPONSIBLE. NISSAN WILL APPARENTLY TAKE THE CARS IN TRADE AND SELL THEM TO WHOLESALE AUTO OPERATIONS WHERE THEY ARE SOLD TO CUSTOMERS WHO MAY OR MAY NOT BE AWARE OF THE PROBLEM. UPDATED IVOQ 11/05/10 THE BATTERY WAS REPLACED. UPDATED 12/22/10 *TR
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- ATLANTA, GA
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE HEAD GASKET WAS BLOWN. THE CHECK ENGINE LIGHT HAD BEEN ILLUMINATED FRO SOME TIME AND THE CONTACT NOTICED THAT THE VEHICLE WOULD SHAKE ABNORMALLY AT VARIOUS SPEEDS. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, STATED THAT THE HEAD GASKET FAILED DUE TO THE CATALYTIC CONVERTER FAILING. IN ADDITION, THE THIRD CYLINDER WAS BLOWN AND CAUSED THE ENGINE TO FAIL. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE AND WAS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 03V084000 (ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE). THE CONTACT DID NOT CONFIRM IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT MADE REPAIRS TO THE VEHICLE HIMSELF AND REPLACED THE ENGINE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 148,000. UPDATED 01/11/2011*LJ UPDATED 04/07/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN ALTIMA- MOUNT PROSPECT, IL
RUSTED FLOOR BOARDS FRONT . FLOOR BOARDS RUSTED SPECIALLY PASSENGER SIDE DUE TO DEFECT IN THE DRAINAGE INSIDE OR POOR DESIGN. PERSONS COULD INHALE GAS FUMES OR FLOOR BOARD SUDDENLY FALL DOWN IF A PERSON IS UNAWARE THAT A RUSTED HOLE IS UNDERNEATH. TOLD OUT OF CORROSION WARRANTY WHICH IS ONLY 5 YEARS. *TR
Source: NHTSA WEB SITE -
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2002 NISSAN ALTIMA- NEW HAVEN, CT
2002 NISSAN ALTIMA. CONSUMER STATES PREMATURE BREAKDOWN OF THE CATALYTIC CONVERTER *TGW THE VEHICLE WAS BURNING A QUART OF OIL EVERY FEW DAYS, DUE TO A DEFECTIVE CATALYTIC CONVERTER THAT WAS DETERIORATING AND ITS PARTICLES WERE SUCKED INTO THE ENGINE DESTROYING ITS ABILITY TO ADMINISTER POWER TO THE VEHICLE. ALSO THE VEHICLE WOULD STALL WHEN ACCELERATING. *JB UPDATED 01/21/11
Source: CONSUMER LETTER -
2002 NISSAN ALTIMA- HYDE PARK, MA
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP FOR AN OIL CHANGE AND WHILE INSPECTING THE VEHICLE THEY FOUND THE FLOOR BOARDS ROTTED OUT ON THE DRIVER AND PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY TOOK PICTURES OF THE FAILURE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER CONTACTED HER AND INFORMED HER IT WAS WEAR AND TEAR AND THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY CAN DO FOR HER. THE FAILURE MILEAGE WAS 89,847.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN ALTIMA- CHAMPLIN, MN
I AM THE OWNER OF A 2002 NISSAN ALTIMA 2.5 S. I HAVE OWNED THIS CAR FOR ALMOST 8 YEARS AND HAVE CLOSE TO 42,000 MILES ON IT. I PURCHASED IT BRAND NEW IN 2002 FROM A NISSAN DEALERSHIP. JUST RECENTLY I HAD A ROUTINE OIL CHANGE DONE IN MY CAR AND MY MECHANIC NOTICED AN ENORMOUS RUSTED HOLE ON THE DRIVER SIDE OF THE FLOOR PANEL UNDERNEATH THE CAR, THE PASSENGER SIDE ALSO HAD A BIG RUSTED SPOT WHERE ANOTHER HOLE IS DEVELOPING. I TOOK IT TO A LOCAL NISSAN BODYWORKS REPAIR SHOP WHERE I WAS ADVISED TO REPLACE THE ENTIRE FLOOR PANEL, SINCE IT WAS SO BADLY RUSTED, YOU CAN SEE THE CARPETING THROUGH THE HOLE. THE ESTIMATE CAME OUT TO A TOTAL OVER $2,000. THIS COMES AS A COMPLETE SURPRISE TO ME, SINCE I HARDLY DRIVE MY VEHICLE AND TAKE VERY GOOD CARE OF IT. IT IS KEPT IN A SEALED GARAGE OF A PRIVATE HOUSE. THE VEHICLE ALSO GETS WASHED REGULARLY, ESPECIALLY DURING WINTER MONTHS. THE UNDERBODY IS CLEANED PERIODICALLY (AT THE VERY LEAST ONCE A WEEK IN WINTER) TO MAKE SURE THE SALT AND SAND/DIRT DOES NOT CAUSE DETERIORATION, IT ALSO GETS WAXED EVERY SO OFTEN. WHEN THE FLOOR COVERINGS GET WET DURING THE COLD MONTHS, I TAKE THEM OUT AND DRY THEM BEFORE PLACING THEM BACK IN. I AM JUST IN A TOTAL STATE OF SHOCK, HOW A VEHICLE WITH 42,000 MILES DURING A SPAN OF 8 YEARS, WHICH WAS KEPT INSIDE A GARAGE AND CONSTANTLY MAINTAINED HAVE SUCH AN ISSUE WITH THE FLOOR PANEL. THERE IS DEFINITELY SOMETHING WRONG WITH THE WAY THAT PARTICULAR PART OF THE CAR WAS MANUFACTURED. *TR
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- LONG BEACH, CA
I MADE A COMPLAINT BY PHONE REGARDING MY 2002 NISSAN ALTIMA AND HAVE YET TO HEAR BACK OR GET A COPY AS PROMISED OF MY COMPLAINT. DUE TO THE MANY COMPLAINTS, CONCERNS AND PROBLEMS RELATED TO THIS YEAR ,MAKE AND MODEL ,YOU WOULD THINK NISSAN WOULD BE A LITTLE BIT MORE CONCERNED AND WANTING TO REMEDY THE PROBLEMS THAT EXIST TO AVOID LEGAL ACTION FOR IGNORING A POTENTLY DANGEROUS PROBLEM THAT COULD BE DEADLY . ALL THOUGH I HAVE NOT BEEN HURT PHYSICALLY ,MENTALLY I AM BESIDE MYSELF THINKING IF YOU CANT GET NISSAN TO STEP UP TO THE PLATE THEN WHO CAN???? I HAD A ENGINE REPLACED BY NISSAN DEALERSHIP AND IT DID NOT LAST 20,000 MILES BEFORE THE CATALYTIC CONVERTER FELL APART AND GOT SUCKED UP IN THE ENGINE.. NISSAN IS AWARE OF THE RECALLS FOR THIS YEAR/MAKE/MODEL???? ITS TIME TO DO SOMETHING AS YOU HAVE PAGES AND PAGES OF COMPLAINTS REGARDING THIS EXACT THING AND IT IS OBVIOUS NISSAN WILL DO NOTHING BECAUSE THEY GET AWAY WITH IT TIME AND TIME AGAIN..THEY ARE WORSE THAN TOYOTA, AT LEAST TOYOTA ADMITS THERE IS A PROBLEM...PLEASE LET ME KNOW WHAT AND WHEN YOU INTEND ON DOING SOMETHING TO GET NISSAN TO DO WHAT'S RIGHT?/? *TR
Source: NHTSA WEB SITE -
2002 NISSAN ALTIMA- HENRIETTA, NY
THE CAR INITIALLY USED A LOT OF OIL AND ANTI-FREEZE. BASICALLY WE NEEDED TO PUT A QUART OF OIL AND ANTI-FREEZE IN THE CAR EVERY 100 - 200 MILES. WE HAD THE HEAD GASKET REPLACED AND THIS HELPED WITH THE ANTIFREEZE AND THE OIL BUT AFTER A WHILE IT STARTED TO USE A LOT OF OIL AGAIN. IT GOT TO THE POINT WHERE IT WAS GOING THROUGH A QUART OF OIL EVERY 100 MILES OR LESS. MY SON WENT OUT TO RUN SOME ERRANDS AND WHILE DRIVING SMOKE STARTED COMING FROM THE ENGINE AND IT JUST QUIT. UPON LOOKING AT THE ENGINE, HE NOTICED THAT THERE WAS LARGE PUDDLE OF OIL UNDER THE CAR. FORTUNATELY TRAFFIC WAS LIGHT AND NO ONE HIT ME. *TR
Source: NHTSA WEB SITE