2002 NISSAN ALTIMA Complaints

View complaints related to 2002 NISSAN ALTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,020 complaints submitted for the 2002 NISSAN ALTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 NISSAN ALTIMA
    - CHILLICOTHE, OH

    TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE ENGINE HAS TO BE REPLACED, BECAUSE THE OIL RINGS AND THE CYLINDER WALL HAVE COLLAPSED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL# 03V084000 , ( ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE). THE NISSAN MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN ALTIMA
    - MONTGOMERY, NY

    TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD KNOCKING SOUND INSIDE OF THE ENGINE COMPARTMENT. HE THEN NOTICED AN ABNORMAL ABSORPTION OF OIL FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN RECOMMENDED REPLACEMENT OF THE ENGINE AND CATALYTIC CONVERTER. THE VEHICLE WAS PARTIALLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 03V084000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE). NO ADDITIONAL REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 78,500. THE CURRENT MILEAGE WAS 79,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN ALTIMA
    - LOS ANGELES, CA

    RECALL NUMBER 03Y-455 FOR 2002 NISSAN ALTIMA. *NJ THE CONSUMER STATED OVER THE PAST 24 MONTHS THE SERVICE ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE ALSO EXHIBITED POOR ACCELERATION AND POWER AND IT ALSO RAN A LITTLE ROUGH. BUT, AFTER DRIVING A COUPLE OF MILES THE LIGHT WENT OUT, BUT A FEW DAYS LATER THE LIGHT ILLUMINATED AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY PERFORMED AN ENGINE DIAGNOSTIC. THEY WERE UNABLE TO PINPOINT THE PROBLEM AS TO WHY THE LIGHT WOULD ILLUMINATE AND THEN GO OUT. THE CONSUMER WENT BACK TO THE DEALER AND THEY RECOMMENDED REPLACING CATALYTIC CONVERTER WHICH WAS APART OF THE RECALL. *JB

    Source: CONSUMER LETTER
  • 2002 NISSAN ALTIMA
    - E. PROVIDENCE, RI

    TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. HE HEARD A PECULIAR NOISE COMING FROM THE ENGINE. A TECHNICIAN FROM THE DEALER MADE REPAIRS TO THE CATALYTIC CONVERTER. HIS VIN WAS INCLUDED IN RECALL CAMPAIGN ID NUMBER 03V084000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE). HOWEVER HE WAS ADVISED BY THE MANUFACTURER THAT THE RECALL ENDED IN DECEMBER 2009 AND WAS NOT AN "ACTUAL RECALL". THE REPRESENTATIVE ADDED THAT IF HE HAD BROUGHT THE VEHICLE IN TWO MONTHS PRIOR TO THE REPAIRS, THEY WOULD HAVE COVERED THE ENTIRE COSTS. THE MANUFACTURER AGREED TO SPLIT THE COSTS OF THE REPAIRS TO THE CATALYTIC CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE UNDER 77,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN ALTIMA
    - NAZARPH, PA

    TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL # 03V084000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE). SEVERAL YEARS AFTERWARDS THE ENGINE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ERROR CODE WAS RESET. SOON AFTERWARD THE ENGINE WOULD INTERMITTENTLY STALL. THE CURRENT AND FAILURE MILEAGES WERE 106500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN ALTIMA
    - FRESH MEADOWS, NY

    I HAVE A NISSAN ALTIMA 2002 MODEL .I HAVE BEEN CALLING 1-800-333-0829 FOR NISSAN RECALL CAMPAIGN FROM LAST TWO AND HALF WEEKS. I HAVE A REFERENCE NUMBER FOR MY CASE . THIS RECALL IS WITH REFERENCE TO CAMPAIGN I.D. # R3007, R3014, R3015, R3016, & R3017. I HAD TAKEN MY CAR TO GREAT NECK NISSAN DEALER, NEW YORK FOR ROUTINE SERVICING. I CAME TO KNOW THAT PRE-CATALYST WAS DAMAGED AND THE DEALER ALSO INFORMED ME ABOUT THE CHANCES THAT THE PARTICLES FROM THE CATALYST CONVERTER MIGHT HAVE ALREADY ENTERED THE ENGINE. I WENT THROUGH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE WHICH CLEARLY STATES THAT THIS IS A MANUFACTURING DEFECT AND IT NEEDS TO BE RECTIFIED BY NISSAN. NISSAN HAS ALSO TAKEN RESPONSIBILITY FOR THE SAME AND HENCE RELEASED THE RECALL CAMPAIGN BULLETIN. HOWEVER, NISSAN ARE DECLINING MY CASE BASED ON THREE REASONS ON THREE DIFFERENT OCCASIONS AT 1ST THEY SAID I AM NOT A LOYAL CUSTOMER , HOWEVER WHEN I INSISTED THEN THEY SAID MY VIN NO. DOES NOT FALL IN THE CATEGORY AND THEN ON THE 3RD CALL AFTER TOO MUCH OF PERSEVERANCE THEY SAID THEY DECLINE BECAUSE I AM THE SECOND OWNER OF THE VEHICLE AND I DO NOT HAVE MAINTENANCE RECORD FROM THE FIRST OWNER. AS A PROOF OF MAINTENANCE I HAVE ALREADY FAXED THEM THE CAR FAX REPORT WHICH SHOWS THE CAR WAS PROPERLY MAINTAINED. HOWEVER, I DO NOT UNDERSTAND THAT THE MAKE AND MODEL WILL NOT CHANGE WITH THE OWNERSHIP MY CONCERN IS THAT EVEN IF I CHANGE THE CATALYST CONVERTER AND CONTINUE TO OPERATE THE VEHICLE THEN THERE ARE CHANCES THAT IF MY ENGINE CATCHES ANY PARTICLES DUE TO PRECATALYST DAMAGE THERE IS A POSSIBILITY THAT MY ENGINE WILL CATCH FIRE AND I MIGHT BE BLOWN OUT WHILE DRIVING. I HAVE SPOKEN TO NISSAN AND THEY DON'T WANT TO TAKE ANY RESPONSIBILITY AND REFUSE TO GIVE ME AN ANSWER IN WRITING. I HAVE TRIED TO GO ON WWW.GOOGLE.COM WHERE I HAVE SEARCHED NISSAN 2002 CATALYST CONVERTER . MY SEARCH HIT FOUND TOO MANY PEOPLE OWNING NISSAN ALTIMA 2002 HAVE THE SAME PROBLEM. PLEASE HELP US TO RESOLVE THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN ALTIMA
    - PALERMO, CA

    MY 2002 NISSAN ALTIMA WAS HAVING PROBLEMS WITH THE ENGINE RUNNING PROPERLY. I WOULD START THE CAR AND IT WOULD RUN ROUGH, SPUTTERING, AND ENGINE SOUNDS HAD CHANGED. MY CHECK ENGINE LIGHT COMES ON AND ON SOME OCCASIONS IT IS HARD TO START. I TOOK MY CAR IN TO BE FIXED BY A PRIVATE GARAGE ON 08/05/2009 AND WHEN IT WAS PUT ON THE COMPUTER A CODE CAME UP. THE CODE WAS P0420: CATALYST EFFICIENCY: RECALL- POTENTIAL ENGINE COMPARTMENT FIRE, ACCORDING TO THE GARAGE AND THE RECALL BULLETIN ATTACHED TO THE CODE. I WAS TOLD TO CONTACT NISSAN. I DID CONTACT NISSAN AND THEY STATED THAT THERE WAS NO SUCH RECALL ASSOCIATED WITH MY VEHICLE. I TOLD THEM THAT I HAD A COPY OF THE 8 PAGE RECALL CAMPAIGN AND THAT MY VIN # WAS ASSOCIATED WITH THIS RECALL. AT THE END OF THE CONVERSATION THEY REFUSED TO DO ANYTHING ABOUT THIS BECAUSE IT WAS AN OLD CAR THAT HAD NO WARRANTY ATTACHED TO IT. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN ALTIMA
    - ENFIELD, NH

    VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK CAR IN TO GARAGE AND CODE READS CATALYTIC CONVERTER. CONVERTER WAS REPLACED, DROVE CAR HOME AND ENGINE WAS MAKING A TICKING NOISE. BROUGHT CAR IN TO DEALERSHIP ON SEPT. 30, 2009. DEALERSHIP SAID I NEEDED NEW TIMING CHAIN TO GET THE NOISE IN ENGINE TO STOP. TIMING CHAIN REPLACED, AND SAME NOISE STILL EXISTED. DEALERSHIP HAD MY CAR FOR 2 WEEKS AND IN THE END THEY SAID THEY CALLED A TECHNICAL SERVICE LINE FOR HELP AND AN REPRESENTATIVE SAID THAT THEY HAD REPORTS OF A SIMILAR NOISE AND THAT I WOULD NEED A NEW ENGINE. THIS DIAGNOSES WAS MADE OVER THE PHONE FROM A DESCRIPTION GIVEN BY THE TECHNICIAN TO THE SERVICE REP. ON THE PHONE. I CALLED NISSAN CONSUMER AFFAIRS TO EXPLAIN THIS AND WAS ASSIGNED A REP. WHOM DIDN'T GET IN CONTACT WITH ME FOR 10 DAYS. HE SAID HE CONTACTED THE DEALERSHIP AND THAT I NEEDED A NEW ENGINE. HE EXPLAINED THAT NISSAN WOULD NOT PROVIDE A REPLACEMENT ENGINE SINCE IT IS OUT OF WARRANTY. I EXPLAINED THAT THE DEALERSHIP TECHNICIANS SAID THAT THERE COULD BE PARTICLES IN THE CYLINDER AND THAT IS AN ENGINE DEFECT. THE REP ONLY OFFERED A MASTER TECHNICIAN TO INSPECT THE CAR AND WAS NOT SURE WHEN THAT WOULD HAPPEN. I INVESTIGATED A RECALL THAT SHOWS WAS COMPLETED ON MY CAR, BUT IT DESCRIBES EXACTLY WHAT IS CURRENTLY HAPPENING WITH MY ENGINE. I FEEL THAT NISSAN SHOULD REPLACE MY ENGINE AS THE FAULTY ENGINE ISSUE WAS LISTED IN AN ENGINE CAMPAIGN RECALL. I AM IN NO WAY TO BLAME FOR PARTICLES ENTERING INTO THE CYLINDER OR A SCREW AS THE TECH'S DESCRIBED AS A POSSIBILITY. I SHOULD NOT BE OUT OF A VEHICLE DUE TO A FAULTY ENGINE, ESPECIALLY ONE THAT WAS LISTED IN AN ENGINE RECALL. I WOULD LIKE TO KNOW WHAT MY RECOURSE IS IN THIS SITUATION TO GET MY ENGINE ISSUE COVERED UNDER THE CAMPAIGN OR HAVE NISSAN PLACE A REPLACEMENT ENGINE IN MY VEHICLE. IT IS DEEMED UNSAFE TO DRIVE AND IS BURNING EXCESSIVE OIL CAUSING THE CONVERTER TO OVERHEAT WHICH MAY CAUSE A FIRE. JUST AS IT DESCRIBES IN THE RECALL INFORMATION #3V084000. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN ALTIMA
    - CRANSTON, RI

    THE CAR HAD DARK OIL ON THE CAR LOT AND WE JUST ASKED TO HAVE OIL CHANGED, WE HAVE MENTIONED THIS WHEN WE TOOK THE CAR FOR RECALLS, ALWAYS HAVING TO ADD OIL AND NOW LOSING ANTI FREEZE. NO ONE COULD FIND OUT WHERE THE OIL AND ANTIFREEZE WERE GOING-NOT ON THE DRIVEWAY OR ANYWHERE. A MYSTERY. EVEN THE FIRST DIAGNOSTIC TEST DID NOT SHOW WHAT WAS GOING ON. LEFT THE CAR ALL NIGHT TO TEST IT. THIS HAS BEEN GOING ON FOR YEARS AND WE WANTED TO FIND THE CAUSE BECAUSE WE HAD A BUMPER TO BUMPER WARRANTY UP UNTIL JULY OF 2009. LAST WEEK WE TOOK IT AGAIN TO HAVE IT CHECKED, BECAUSE IT IS GETTING WORSE AND THE CHECK ENGINE LIGHT IS ON- FINALLY THIS REPAIR CENTER FOUND THE REASON-WE NEED AN HEAD GASKET, A BAD HEAD, ETC. SO NOW I AM RESEARCHING AND I FIND A WEB SITE-CAR COMPLAINTS.COM AND BOY ARE THERE MANY MANY COMPLAINTS ABOUT THE SAME THING. IT IS NOT RIGHT WHAT NISSAN IS GETTING AWAY WITH. MY CAR WOULD PROBABLY BE WORSE IF I WAS NOT ALWAYS CHECKING IT FROM THE BEGINNING. SOMETHING NEEDS TO BE DONE ABOUT THIS. PLEASE READ THE LETTER AND I AM SURE IF I GO TO OTHER WEBSITES I WILL FIND ALOT MORE OF THE SAME PROBLEMS. SOME PEOPLE DON'T KNOW HOW TO GO ABOUT THESE THINGS, BUT I ASSURE YOU I WILL GET TO THE BOTTOM OF THIS. I AM ON A FIXED INCOME AND CANNOT AFFORD ANOTHER CAR RIGHT NOW. PEOPLE THINK NISSAN IS AN HONEST COMPANY. ALL THE LETTERS I READ TELL ME THEY ARE NOT. THESE THINGS HAVE BEEN HAPPENING TO MY CAR SINCE I DROVE IT OFF THE LOT ON 7/07/03. IT HAD 17,766 MILES ON IT AT THE TIME. I WOULD LIKE TO FILE A CLASS ACTION LAW SUITE AND SO WOULD SOME OF THE PEOPLE ON THAT WEBSITE. THE PEOPLE IN THIS COUNTRY ARE TIRED OF BEING TAKEN ADVANTAGE OF. THIS IS NOT FAIR AND THE MEDIA NEEDS TO KNOW ABOUT THIS TOO. PLEASE LET ME KNOW WHAT TO DO ABOUT THIS. THANK YOU FOR YOUR HELP IN THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN ALTIMA
    - MONTGOMERY, AL

    I JUST WANT TO LET SOMEONE KNOW THAT I TRAVEL BACK IN FORTH TO WORK EVERY WEEK AND THERE WERE MAJOR BUMPS IN THE ROAD AND IT TORE UP MY TIRES. I PAY A LOT OF MONEY FOR MY TIRES AND I HAD TO REPLACE THEM WHICH COSTS ME ALOT OF MONEY AND NOT ONLY THAT MY RIMS ARE BENT UP . THE AIR STARTED COMING OUT THE TIRES WHICH MEANT THE RIM WAS BENT AND THERE WAS A LOT OF REPAIR THAT NEEDED TO BE DONE. I HAD TO REPAIR THIS OUT OF MY MONEY AND I DON' T HAVE EXTRA MONEY TO SPEND OUT LIKE THAT. *TR

    Source: NHTSA WEB SITE