2023 NISSAN ARIYA Complaints

The contact owns a 2023 Nissan Ariya. The contact stated while driving approximately 10 MPH and attempting to park the vehicle, the vehicle stalled. The contact stated that the "EV System Off" warning light was illuminated. The contact was unable to restart the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The contact was not sure which battery was replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 4,149.

Electric Vehicle had 59% and then suddenly dropped to 0% and gave a charge message.

My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.

The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.

Driving on the freeway this morning at 72% charge, approximately 5 miles into my 41 mile commute, message appeared on dash that battery charge was critically low, charge immediately. When this appeared the car was no longer showing the 72% charge, but 0% instead. The initial error was then replaced with "Warning Service EV System Power Reduced" and still showing 0% charge. Under reduced power I made it to a charging station 3 miles away and after a large number of attempts, finally got it to start charging. Immediately, the charge % returned to 70% and successfully charged to over 80%. To be safe I returned home instead of trying to finish my commute, as it was just past 3:00 AM and I didn't feel safe trying to complete the drive. I've also noticed since this has occurred the Nissan Connect app is no longer updating from the vehicle. If this is the same problem that others seem to have had, this becomes a highly dangerous situation both in the safety of the driver/passengers, but also everyone else on the road as the car goes to a reduced power mode!

Car screens suddenly shut down while driving on highway with no instrument cluster and no navigation screen and vehicle lost entire power excluding drive train. The cars screens both began to flash and speakers popped loudly with beeps and headlights began to flash along with interior lights all while going 80mph

After multiple repairs on my vehicle. We have received a new error today. Showing e-Step system failure, ABS light, Brake system failure, forward collision system off, rear braking system off & traction control system off.

Vehicle displayed a "Service EV system" while driving on the highway. Battery state of charge dropped from 60% to 0%. Pulled over and turned the car off. After 5-10 minutes, I turned on the car and the issue disappeared.

While driving on the highway on Dec.2 2023, my car suddenly displayed "Service EV Error" and "Reduced Power" warnings, along with the battery level to plummet from 89% to 0%. Upon noticing the warnings, I promptly activated hazard lights and maneuvered to the emergency lane. However, my attempts to maintain control were met with a gradual deceleration of the vehicle. Despite repeatedly pressing the acceleration pedal, the car failed to respond as expected, creating a hazardous situation on the high-speed highway. The urgency of the situation heightened as the reduced power hindered my ability to keep pace with traffic flow on the highway. The potential for a high-speed collision or other safety hazards increased, given the car's limited control and responsiveness. This occurred in an environment where other motorists were navigating the highway at significant speeds. After multiple unsuccessful attempts to address the issue, I reached a ChargePoint at a speed of 25-35 mph, but the connection failed, leaving the battery completely depleted. Seeking assistance from the dealership proved challenging initially, as they couldn't pinpoint the problem. With unresolved safety risks, the dealership recommended a tow. Unexpectedly, after restarting the car, the issues disappeared, and the battery level returned back to 89%. During a 250-mile drive post-incident, no further problems occurred. Days later, I brought the car to the service department for further inspection. They identified it as a junction box problem, ordered a replacement, and I am currently awaiting updates from them. They did not mention that the problem was reproduced by them but did mention they have some other customers encountered similar issue on their Ariyas.

My Ariya 2023 died on middle of Interstate while I was on bridge during rush hour battery was at 54 % when this happened. I had the vehicle towed to a charging station thinking i ran out of charge but car didnt charge. After couple hours car started at 54% battery even though I was not able charge.