2004 NISSAN CREW Complaints

I RECEIVED LETTER FROM NISSAN CORP ABOUT RECALL ABOUT "BRAKE JUDDER'. I WENT TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND TO COMPLETE RECALL SERVICING BUT FOR THREE MONTHS THE PARTS WERE UNAVAILABLE. I CONTINUED TO GET MY VEHICLE SERVICED AT THE NISSAN DEALERSHIP. IN ADDITION TO THE JUDDER RECALL MY BRAKE SYSTEM WAS REPLACED AT A LATER DATE BUT THE PARTS FOR THE RECALL WERE STILL UNAVAILABLE. I HAD MY TIRE ROTATED AND BALANCED AT REGULAR SERVICE INTERVALS. AFTER THREE MONTHS, THE BRAKES WERE SQUEAKING AGAIN, WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING THE TECHNICIAN SAID THAT I NEEDED NEW TIRE AFTER ONLY 40,000 MILES OF REGULAR TRAVEL. THEY FOUND THAT THE VEHICLE WAS IN POOR ALIGNMENT, SOMETHING THAT SHOULD HAVE BEEN NOTED FROM MY MANY SERVICE VISITS TO THE DEALERSHIP. I CALLED THE CORPORATE OFFICE OF NISSAN TO CHECK THE INFORMATION ABOUT THE BRAKE JUDDER, TO SEE IF IT COULD CAUSE ALIGNMENT PROBLEMS THAT WOULD LEAD TO THIS KIND OF ABNORMAL WEAR. THERE IS NO PROOF AVAILABLE FROM NISSAN THAT THE ALIGNMENT ISSUE IS RELATED TO THE BRAKE JUDDER PROBLEM. I REQUEST A THOROUGH INVESTIGATION INTO WHAT THE EFFECTS OF THE BRAKE JUDDER ISSUE WOULD HAVE ON ALIGNMENT OF MY VEHICLE. THE FACT THAT PROBLEM REMAINED UNFIXED ON MY VEHICLE FOR SEVERAL MONTHS BECAUSE OF UNAVAILABLE PARTS IS A PROBLEM THAT SHOULD BE ADDRESSED WITHOUT DELAY. *JB

TRANSMISSION COOLER LINES STARTED LEAKING AND WERE OF THE PLASTIC SELF TIGHTENING. DEALER REPLACED LEAKING ONE WITH REGULAR HOSE CLAMP AND SOLVED PROBLEM, LATER HAD TO HAVE OTHER CONNECTION REPLACED FOR THE SAME FAILURE. IF THIS HAD HAPPENED WHILE ENROUTE ON INTERSTATE, WITHIN MINUTES THE TRANSMISSION WOULD HAVE EMPTIED AND CAUSED SEVERE DAMAGE TO THE VEHICLE AND POSSIBLE LOSS OF CONTROL OR FIRE BY EXCESS OIL COMING IN CONTACT WITH THE EXHAUST OR CATALYTIC CONVERTER. I CONSIDER A VERY SERIOUS PROBLEM THAT IS A VERY INEXPENSIVE FIX TO 25 CENT CLAMPS. *NM

BACKUP LASER WARNING SYSTEM HAS FAILED THREE TIMES, DEALER WASHES PARTS AND WIGGLES WIRES AND WORKS TEMPORARILY. RESULTED IN PROPERTY DAMAGE TWICE, AS THE REAR VIEW MIRROR IS VERY LIMITED AND HAS ENORMOUS BLIND SPOTS. MANUFACTURER REFUSES TO PAY FOR DAMAGE AND I'M AFRAID IN BUSY PARKING LOT BECAUSE OF HUGE BLIND SPOTS, THIS IS A REAL SAFETY PROBLEM BECAUSE OF THE SIZE OF THE VEHICLE. *JB

I PURCHASED A NISSAN TITAN IN APRIL 2004. MAY 2004 WITH 1000 MILES ON IT, IT WAS IN TO HAVE BRAKE CALIPERS REPLACED. I DROVE IT 23 MILES AND THE CALIPERS WENT OUT AGAIN. SINCE THAT TIME IT HAS BEEN IN 4 OTHER TIMES WITH A TERRIBLE SHAKING IN THE STEERING WHEEL WHEN BRAKES WERE APPLIED, WORSE AT HIGHER SPEEDS. ONE OF THOSE TIMES NOTHING WAS DONE ABOUT IT. THE LAST 3 TIMES ROTORS HAVE BEEN TURNED AND BRAKE PADS REPLACED (X2), AND THEN THIS LAST TIME THE FRONT ROTORS WERE REPLACED, THE BACK ONES TURNED, BRAKE PADS REPLACED AND BOLT CASINGS CHANGED. THE TRUCK ONLY HAS 17,500 MILES ON IT. IT LASTS FOR APPROXIMATELY 3000-5000 MILES BEFORE THE "BRAKE JUDDER " BEGINS. I PULL A HORSE TRAILER WITH THIS TRUCK AND I WORRY OF THE SAFETY OF THIS AS THE PROBLEM IS DEFINITELY WORSE WITH A LOAD ON THE BACK. OTHER THEN PULLING THE TRAILER THIS TRUCK HAS NO STRESS WITH ONLY CITY AND HIGHWAY DRIVING. *NM

MY 2004 NISSAN MURANO SL HAD 19,000 MILES ON IT WHEN IT'S TRANSMISSION WENT OUT, DUE TO AN ELECTRICAL SOLENOID(?)DEEP INSIDE THAT MEANT THE PART COULDN'T BE REPLACED BUT THAT THE WHOLE TRANSMISSION HAD TO BE REPLACED. WHEN THIS HAPPENED MY CAR STALLED AT EVERY LOW SPEED, STOP SIGN, AND LIGHTS. IT WAS VERY DANGEROUS GETTING IT TO THE DEALER. I HAVE A FRIEND IN LC TEXAS WHO'S 04 SAME CAR TRANSMISSION WENT OUT AT 10,000 MILES. OF COURSE THESE ARE COVERED WITH THE 36,000 WARRANTY BUT I WOULD LIKE TO KEEP THIS EXPENSIVE CAR LIKE MY OTHERS UNTIL IT HAS 150,000 MILES BUT I FEEL THERE IS SOMETHING VERY WRONG WITH THIS CARS NEW CVR SHIFTLESS TRANSMISSION SYSTEM IF 2 PEOPLE IN LC TEXAS HAD THE SAME PROBLEM WITH VERY NEW CARS. *NM

WE BOUGHT A NISSAN ARMADA ON JUNE 1, 2004, THAT HAD FACTORY-INSTALLED CONTINENTAL TIRES. SINCE THAT TIME, WE HAVE HAD SIX FLAT TIRES. WE SPOKE TO A TIRE SALESMAN WHO SAID THAT THEY ARE ONE-PLY TIRES AND UNSUITED FOR OUR VEHICLE. WE HAVE SINCE BOUGHT A SET OF GOODYEAR TIRES AND HAVE HAD NO FLATS. *JB

THE FRONT STRUTS ON MY 2004 MAXIMA HAVE NOW BEEN REPLACED FOR THE SECOND TIME. THE CAR IS ONLY 16 MONTHS OLD WITH 6700 MILES. THIS IS A WELL KNOWN PROBLEM THAT ANY NISSAN SERVICE DEPT WILL ACKNOWLEDGE. *NM

I WAS DRIVING MY 2004 NISSAN MURANO AND WAS STOPPED AT A STOP LIGHT WHEN THE CAR JUST STOPPED RUNNING AND WOULD NOT START. THANKFULLY I WAS AT AN INTERSECTION WHERE THERE WAS A GARAGE WITH A TOW TRUCK. I CALLED THE DEALER WHERE I PURCHASED MY CAR AND HE TOLD ME TO GET THE CAR JUMPED AND DRIVE IT TO THE DEALERSHIP. THE TOW TRUCK DRIVER WAS A MECHANIC AND HE TOLD ME IT WAS THE ALTERNATOR. THE DEALER IMPLIED THE MECHANIC DIDN'T KNOW WHAT HE WAS TALKING ABOUT BUT TOLD ME TO HAVE THE CAR TOWED THERE AND THEY WOULD LOOK AT IT ON MONDAY WHEN THERE WAS SOMEONE IN SERVICE. AT THAT TIME HE ASKED ME IF I HAD RECEIVED A LETTER ABOUT A RECALL. I TOLD HIM I HAD NOT. WE TOWED MY CAR TO THE DEALER. I FOUND OUT THIS MORNING IT WAS MY ALTERNATOR. I WENT ON TO THE NISSAN WEB SITE AND FOUND OUT THERE IS IN FACT A RECALL ON MY CAR RELATED TO THE ALTERNATOR WHICH STATED "THE ENGINE WILL GO INTO A FAIL SAFE CONDITION WHICH WILL LIMIT SPEED. VERY SHORTLY AFTER THIS, THE ENGINE WILL STOP RUNNING. THIS COULD RESULT IN A CRASH." I NEVER RECEIVED A LETTER AND HAD NO IDEA THERE WAS A RECALL ON MY VEHICLE. I HAD JUST COME OFF A MAJOR EXPRESSWAY OUTSIDE CHICAGO, NOT 5 MINUTES EARLIER, AND HAD BEEN DRIVING AT HIGH SPEED WITH MY SON IN THE CAR. IMAGINE HOW I FELT IMAGINE WHAT KNOWING NISSAN KNEW ABOUT THIS PROBLEM AND HAD NOT CONTACTED ME. WHAT IF THIS HAD HAPPENED 5 MINUTES EARLIER. MY SON AND I WOULD BE DEAD! I CALLED NISSAN AND ASKED WHY I HADN'T RECEIVED A LETTER AND I WAS TOLD ALL OF THE LETTERS HADN'T GONE OUT YET. I FIND THIS APPALLING. HOW MANY OTHER PEOPLE ARE AT RISK HERE. DOES ANY ONE MONITOR THAT PEOPLE ARE INFORMED OF A RECALL? *NM

NISSAN'S TITAN BRAKES, ESPECIALLY THE FRONT DISC, FAILED 3 TIMES. THE ROTORS WOULD BUILD UP HEAT, THEN SHIMMY UNDER BRAKING. NISSAN RETRO FIT AN UPGRADE KIT WITH LARGER, VENTED FRONT DISC AND A DIFFERENT BRAKE PAD. THEY ALSO MACHINED THE REAR ROTORS AND INSTALLED NEW PADS. THIS WAS AT 19954 MILES. NOW THE VEHICLE HAS 32200 MILES AND THE BRAKES GRIND UNDER LOAD. THE DEALER HAS INSPECTED THE VEHICLE AND STATES THAT THIS IS NORMAL. THE GRINDING IS FELT THROUGH THE PEDAL AND IS ABLE TO BE FELT BY THE PASSENGER VIA THE FLOORBOARD. IT IS ALSO AUDIBLE. THE DEALER STATES THAT THE PAD MATERIAL MAY BE CHANGED, BUT THAT THE SHIMMY WOULD RETURN. THE GRINDING INDICATES ADDITIONAL WEAR ON THE ROTORS, LEADING TO MORE RECURRENT AND MORE COSTLY REPAIRS. THE FEAR OF A FAILURE IS UNACCEPTABLE.

BRAKES SHUTTERING, ABOUT EVERY 5000 MILES, DEALER HAS TURNED THE ROTORS TWICE BUT NOT REPLACED THEM. MY NISSAN TITAN IS READY FOR BRAKE SERVICE AGAIN AT 15000 MILES. I HAVE REPORTED THIS TO NISSAN NORTH AMERICA EACH TIME THE CAR WAS SERVICED. DEALER TELLS ME THAT NISSAN IS WORKING ON THE PROBLEM. *JB