2011 NISSAN JUKE Complaints

TL*THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED FUMES AND A STRONG FUEL ODOR EMITTING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 54,000.

MY RADIO CONTROL STOPPED WORKING. WHEN TRYING TO RAISE OR LOWER THE VOLUME, THE RADIO DIAL SIMPLY MUTES THE RADIO. THE STEERING WHEEL CONTROLS ARE STILL WORKING. DEALER INFORMED ME THAT THEY WOULD NEED TO REPLACE THE RADIO WITH A REFURB AND IT WOULD COST ABOUT $400-$500. THIS CAR IS 5 YEARS OLD, THE RADIO DIAL SHOULD NOT STOP WORKING WITHIN THAT TIME. NO OTHER OPTION WAS MADE AVAILABLE TO ME. *TR

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES, RUN HIGH SPEED FOR APPROX. 30 SECONDS, STOP (WITH WIPERS IN ACTIVE POSITION - OFTEN BLOCKING VISION) PAUSE FOR APPROX. 10-60 SECONDS AND RESTART. THIS HAS BEEN NON-STOP FOR THE LAST 2 DAYS. I CANNOT CONTROL THE SPEED OR TURN THEM ON/OFF. I'VE READ OTHERS WITH THE SAME MAKE/MODEL/YEAR HAVE HAD THE SAME MALFUNCTION. THIS IS A DANGEROUS ISSUE. *TR

STARTING APPROXIMATELY 12/1/2014, WE BEGAN TO NOTICE A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT WITHIN MINUTES OF STARTING THE VEHICLE. THE SMELL WOULD DIMINISH AS THE CAR WARMED UP, BUT WOULD NOT GO AWAY COMPLETELY. WE CONTACTED THE LOCAL DEALER SERVICE DEPT., AND WERE TOLD THERE WAS A RECALL ON THIS ISSUE. UPON TAKING THE CAR IN TO BE SERVICED, THEY CONFIRMED THE FUEL LEAK WAS FROM THE FUEL RAIL PRESSURE SENSOR, WHICH IS THE PRECISE PROBLEM WHICH PROMPTED THE RECALL CAMPAIGN. ON FURTHER INVESTIGATION, THEY DETERMINED THE RECALL SERVICE (TECHNICAL BULLETIN REFERENCE NTB12-021B) HAD ALREADY BEEN PERFORMED ON THIS VIN, AND NISSAN WOULD NOT COVER THE REPAIR AT THIS POINT. NISSAN'S RECALL CAMPAIGN ID# IS R1201, NHTSA#12V-069. IT APPEARS, AT LEAST IN THIS CASE, THE RECALL SERVICE WAS INEFFECTIVE IN CORRECTING OR PREVENTING THE FUEL LEAK ISSUE, MAKING IT POSSIBLE THAT ALL AFFECTED VEHICLES MAY STILL BE PRONE TO THIS FUEL LEAK PROBLEM . NISSAN CUSTOMER RELATIONS FURTHER STATED THEY DID NOT CONSIDER AN ENGINE COMPARTMENT FUEL LEAK TO BE A SAFETY ISSUE. I STRONGLY BELIEVE AN "INCREASED RISK OF A FIRE" IS A SAFETY ISSUE AND NISSAN SHOULD STILL BE LIABLE TO CORRECT AN INHERENT SAFETY VULNERABILITY IN THEIR VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE FUEL GAUGE DECREASED AND THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT DISPLAYING THE ACCURATE FUEL LEVEL READINGS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V069000 (FUEL SYSTEM, DIESEL). THE APPROXIMATE FAILURE MILEAGE WAS 37,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE VEHICLE IS NOT READING THE TRUE MILEAGE. UPDATED 08/11/2014 *JS

TIMING CHAIN BLEW WHILE I WAS DRIVING WHICH IS CURRENTLY A SERVICE CAMPAIGN ISSUED BY NISSAN. IT ALSO BLEW THE ENGINE BECAUSE IT HAPPENED WHILE I WAS DRIVING. WHILE THEY ARE WILLING TO PAY FOR THE REPAIRS TO THE ENGINE SIMPLY BECAUSE IT FALLS UNDER THE WARRANTY (NOT BECAUSE THEIR FAULTY PART BLEW THE ENGINE) THEY ARE NOT WILLING TO PAY FOR MY RENTAL OR GIVE ME A LOANER. THEY ALSO ARE NOT GIVING ME AN END DATE. SO THEIR ISSUE IS COSTING ME $60 A DAY. I'M ALREADY UP TO $600 IN RENTAL CHARGES WITH NO END DATE IN SIGHT. NISSAN ALSO HASN'T FOLLOWED UP WITH ME TO TELL ME WHEN THE ISSUE WILL BE RECTIFIED. IT IS UNDRIVEABLE AND SITTING AT BERTERA NISSAN IN AUBURN, MA. HELP! *TR

I HAVE A 2011 NISSAN JUKE ( PURCHASED BRAND NEW) WHEN DRIVING HOME FROM WORK THE CAR STARTED TO IDLE WEIRD AND THEN JUST DIED IN THE MIDDLE OF THE ROAD. THANK GOD I WASN'T HIT BY ANYONE OR IN A MAJOR ACCIDENT. TOWED IT A TO NISSAN DEALERSHIP WHERE THERE TOLD ME THE TIMING CHAIN BELT BROKE AND HAD TO BE REPLACED. THE DEALERSHIP CALLED ME THE NEXT MORNING STATING THAT NISSAN WAS AWARE OF THE TIMING CHAIN ISSUE AND THAT THEY WERE ISSUING A RECALL FOR THIS VERY PROBLEM, SO THERE WOULD BE NO COST TO ME. AFTER A WEEK OF MY CAR BEING AT THE NISSAN DEALERSHIP, THEY CALLED AND SAID THE CAR WAS REPAIRED AND GOOD TO GO! I PICKED THE CAR UP AND ATTEMPTED TO DRIVE HOME BUT NEVER MADE IT OUT OF THE PARKING LOT! JUKE DID THE SAME EXACT THING IT DID WHEN I ORIGINALLY HAD IT TOWED IN! THE JUKE WENT BACK INTO THE SHOP THAT NIGHT. NEXT MORNING THE SERVICE MANAGER FROM NISSAN CALLS TO TELL ME THAT DUE TO THE TIMING CHAIN ISSUE METAL SHAVING HAVE NOW GOTTEN INTO MY ENGINE CAUSING DAMAGE TO THE POINT THAT THE ENTIRE ENGINE HAS TO BE REPLACED! SINCE IT WAS DUE TO THE RECALL, IT WILL BE OF NO COST TO ME...HOWEVER NISSAN CANNOT GUARANTEE THAT THE NEW ENGINE WON'T HAVE THE SAME ISSUES?!!? ARE YOU KIDDING ME? AND THIS IS NOT THE FIRST ISSUE WITH THIS JUKE! FIRST MONTH I HAD IT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED! I ALSO HAD TO REPLACE THE ALTERNATOR AFTER IT FAILED.....PLUS NUMEROUS BATTERY ISSUES, AND THE CAR IS LESS THAN 3 YEARS OLD! AFTER FURTHER RESEARCH I FOUND OUT THERE IS A CLASS ACTION LAW SUIT AGAINST NISSAN RIGHT NOW AS THEY WERE AWARE OF THESE ISSUES AND DID NOTHING ABOUT IT! HOW IS THAT POSSIBLE? OR LEGAL? COME ON, NISSAN! GET IT TOGETHER. SAFETY SHOULD BE YOUR #1 PRIORITY....BUT APPARENTLY CONCEALING POTENTIALLY LIFE THREATENING RECALLS IS MORE IMPORTANT. TO SAY THE LEAST, I WILL NEVER, EVER, BUY ANOTHER NISSAN, AND NEITHER SHOULD YOU OR ANYONE YOU CARE ABOUT. *TR

MY CAR DEVELOPED A TICKING SOUND, UPON RESEARCH AND HAVING A MECHANIC LOOKED AT IT, THE TIMING CHAIN NEEDS TO BE REPLACE, BEING THAT THIS CAR WAS PURCHASED BRAND NEW ONLY 3 YEARS, IT SHOULD NOT ALREADY DEVELOPED SUCH A MAJOR ISSUE. IF THE TIMING CHAIN SNAPS THE CAR WILL SHUT OFF MOST LIKELY REQUIRE A ENGINE REPLACEMENT. THIS IS ESPECIALLY DANGEROUS IN HIGHWAYS AND ROADS WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY A FAULTY FUEL PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 12V069000 (FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000.