2011 NISSAN JUKE Complaints

SLOWED DOWN TO TURN AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING DAMAGE TO BACK OF MY CAR, HOWEVER THE AIR BAGS DID NOT DEPLOY AT ANYTIME DURING OR AFTER THE ACCIDENT. MULTIPLE COMPLAINTS DURING THE TIME I'VE OWNED THE CAR: HESITATION WHEN GOING FROM LOWER SPEED TO HIGHER SPEED NOT ACCELERATING TO HIGHER SPEED, MY COMPLAINT OF ENGINE NOISE DOCUMENTED IN THE DEALER SERVICE INVOICE ON DEC.1, 2011; 3 ROUGH, JERKY , UNEVEN RIDE, OIL LEAKS. FUEL PRESSURE SENSOR RE- TORQUED AND GASKETS REPLACED IN MAY 2012 AND NOTATION MADE IN COMMENT SECTION: ' PERFORMED SYSTEM CHECK AS STATED IN BULLETIN', BUT I NEVER RECEIVED ANY NOTIFICATION FROM NISSAN ABOUT AN OFFICIAL RE-CALL ON PARTS. CHECK ENGINE LIGHT COMPLAINT TO DEALER SERVICE DEPT. ON SEPT.27, 2012 AND NOTATION MADE IN NOTES ' P0303 STORED IN ECU' AND CHECK ENGINE LIGHT COMPLAINT OCT. 31,2012 AND STATED CAUSE BY SERVICE DEPT. IS 'CYLINDER LOST COMPRESSION' AND CHARGED ME $ 8080.12 FOR ENGINE WORK : GASKETS REPLACED ON THE ADAPTER, EXHAUST, MANIFOLD AND WATER PUMP. NOV. 2, 2012 THE DEALER SERVICE DEPT. FOUND 60% OIL INSIDE TUBES AND SAME FAILURE CODE APPEARED P0303. SPARK PLUGS REPLACED DEC. 21 2013, AND ON JAN.10, 2014 THE COILS WERE REPLACED , THE SPARK PLUGS WERE REPLACED AGAIN ,AND THE SERVICE DEPT. NOTED A LOSS OF POWER IN TEST DRIVE AND AGAIN NOTED WATER IN THE FUEL. I'VE HAD MULTIPLE NUMEROUS COMPLAINTS , THE ABOVE NOTED IS DOCUMENTED IN THE SERVICE DEPT. PAPERWORK. I WAS NOT AWARE OF THE RE-CALLS BY NISSAN UNTIL 1 MONTH AGO. TO DATE , NISSAN HAS NOT CONTACTED ME. *TR

MY 2011 NISSAN JUKE HAS 28,000 MILES ON IT. ABOUT TWO WEEKS AGO I START TO HEAR THIS RATTLE NOISE COMING FROM MY ENGINE. I MAKE AN APPT TO FIND OUT ABOUT THIS NOISE AND FOR MY STATE INSPECTION TO BE DONE. WELL, A FEW DAYS BEFORE MY APPT MY JUKE COMPLETELY STALLED ON ME WHILE DRIVING AROUND 40-45MPH ON A BUSY TWO LANE ROAD. I ALMOST GOT REAR-ENDED BUT LUCKILY THEY STOPPED JUST IN TIME. I DIDN'T HAVE ANY WARNING LIGHTS COME ON AT ALL. IT JUST STOPPED! I GET IT TOWED TO MY DEALERSHIP AND FIND OUT I NEED A BRAND NEW ENGINE ($9,050) BECAUSE MY TIMING CHAIN BROKE AND RIPPED MY ENGINE APART. I GO ONLINE AND FIND OUT THAT NISSAN HAS A CLASS ACTION LAWSUIT AGAINST THEM RIGHT NOW FOR TIMING CHAIN ISSUES, BUT THEY REFUSE TO ISSUE A RECALL. EVEN MORE RESEARCH IS DONE AND I'M BEYOND MAD AT THIS POINT. NOW NISSAN TELLS ME THAT THEY WON'T COVER IT WITH MY 5YR/60,000 MILE POWERTRAIN WARRANTY BECAUSE I CAN'T PRODUCE 8-9 SERVICE RECORDS OF OIL CHANGES AND "SLUDGE" IS WHAT BROKE MY ENGINE AT 28,000. JUST DOING SOME MATH, FOR ME TO EVEN HAVE 8-9 SERVICE RECORDS MEANS I WOULD HAVE NEEDED TO CHANGE MY OIL (AT THE DEALERSHIP THEY SAID) ABOUT EVERY 3 MONTHS!!!! SO NOW I'M STUCK WITH A 2011 PIECE OF JUNK AND THEY WANT ME TO PAY OVER $9,000 EVEN THOUGH THEY ARE WELL AWARE OF THE TIMING CHAIN ISSUE AND IT WAS THE FAULTY TIMING CHAIN THAT BROKE AND RIPPED APART MY ENGINE. BUT BECAUSE I CAN'T PROVIDE 8-9 SERVICE RECORDS (WHICH IS CRAZY) THEY GET OFF SCOTT-FREE! I'VE BEEN RIPPED OFF COMPLETELY AND SOLD A LEMON. THIS IS SO UNFAIR!!!! I WILL BE JOINING THAT CLASS ACTION LAWSUIT! *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE RAN OVER SOME DEBRIS IN THE ROAD AND SPLIT HER RIM. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE THE TECHNICIAN EXPLAINED THAT DEBRIS WOULD NOT DO THAT TYPE OF DAMAGE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,200 AND THE CURRENT MILEAGE 56,250.

MY JUKE BEGAN TO HAVE A TICKING/CLICKING SOUND IN THE MOTOR WHICH SOUNDED WORSE WITH ACCELERATION. I TOOK IT TO A DEALER AND THEY FIRST TOLD ME IT WAS THE EXHAUST, THEN LATER TOLD ME IT IS TIMING CHAIN AND DAMAGE TO MOTOR DONE WHICH WOULD REQUIRE REPLACEMENT MOTOR BUT APPROVAL FROM A DISTRICT MANAGER WAS NEEDED PRIOR TO PROCEEDING ON THE WARRANTY WORK. ALTHOUGH STILL UNDER WARRANTY AND ABLE TO SHOW RECEIPTS FOR SERVICE DATES, THEY TOLD ME THEY MAY VOID MY WARRANTY FOR NOT HAVING A NISSAN BRAND OIL FILTER ON THE JUKE. I CALLED TO CHECK ION MY ENGINE REPLACEMENT THE NEXT DAY AND WAS TOLD THEY WERE WAITING ON PARTS AND THAT THE TENSIONER BROKE OFF AND THE TIMING CHAIN WAS RUBBING THE MOTOR BUT THEY WILL REPLACE WORN PARTS INSTEAD OF ENTIRE MOTOR AND THAT THE RUBBING ON THE MOTOR WOULD NOT ALTER THE FUNCTIONING OF THE MOTOR. ONE WEEK LATER, STILL WAITING ON MY CAR AND PAYING FOR A DAILY RENTAL. THIS IS MY 8TH NISSAN OWNED. AND THE SECOND TO HAVE ENGINE PROBLEMS (2006 ALTIMA WITH BLOWN ENGINE AT 147,000 MILES). PURCHASED JUKE OCTOBER 2010 AND IT IS DRIVEN ONLY BY MYSELF AND AT SPEEDS LESS THAN 65MPH MOST DAYS. THERE IS AN OBVIOUS FLAW IN THE DESIGN OF THESE TIMING CHAINS AND COMPONENTS WHICH HOLD IT ALL TOGETHER. STILL OWE 11,000 ON MY JUKE AND AM WORRIED ABOUT THE FUTURE RELIABILITY AND SAFETY FOR MY TRAVELS IN IT. *TT

I WAS DRIVING OUT OF MY NEIGHBORHOOD AS USUAL WHEN MY CAR SUDDENLY LOST POWER GOING UPHILL AT 25 MPH. I HAD THE VEHICLE TOWED TO THE DEALERSHIP A WEEK LATER AND THEY SAID THE ENGINE HAD TO BE REPLACED BECAUSE OF A TIMING CHAIN FAILURE. AT FIRST I THOUGHT IT MIGHT HAVE BEEN A STRANGE INCIDENT SINCE THERE WEREN'T MANY OTHER JUKES WITH THE MILEAGE I HAD ON MINE. I WAS BARELY 2 YEARS INTO MY CAR LOAN AND ALREADY HAD TO DISH OUT $7K FOR A NEW ENGINE. I OPTED OUT OF HAVING THE CAR REPAIRED SO LAST YEAR AND HAD TO BUY ANOTHER CAR FOR WORK. I HAD A 4 YEAR LOAN ON THE CAR AND HALF OF THAT PERIOD THE CAR WILL HAVE BEEN THE CAR SITTING DEAD IN THE GARAGE. *JS

TL* THE CONTACT OWNS 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION POWER AS THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

MY JUKE CAUGHT ON FIRE THIS MORNING! IT ONLY HAS 32,400 MILES ON IT AND I AM LEFT WITH NO CAR AND LITTLE INTEREST FROM NISSAN. I DID SMELL GAS BUT DID NOT THINK MUCH OF IT. MY SON IS ON DIALYSIS 3 DAYS A WEEK AND AT FIRST THE CORPORATION TOLD ME I WOULD BE REIMBURSED FOR A RENTAL CAR FOR THREE DAYS BUT BEFORE THE CALL CONCLUDED THEY CHANGED THEIR MIND TELLING ME IT WAS PENDING DECISION. THERE IS A RECALL ON THE 2011-2012 JUKE FUEL INJECTED ENGINE DUE TO FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE, THAT I WAS NOT NOTIFIED OF. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK. THEY TRIED TO TELL ME THAT MY CAR WAS ONE THAT HAD ALREADY BEEN FIXED....SO, THEN WHY AM I LEFT WALKING IN THE SUBZERO TEMPERATURES? *TR

I WAS DRIVING DOWN TRANSIT RD DEPEW NY 14043. I FELT MY TORQUE DROP AND THEN MY ENGINE SPUTTERED AND DIED. THE ROAD IS A TWO LANE ONE DIRECTION WITH NO SHOULDER. I BARLEY ABLE TO GET IT IN THE RIGHT LANE, WITH NO POWER STEERING, BEFORE IT ROLLED TO A STOP. I BELIEVE THE ONLY THING THAT SAVED ME FOR BEING HIT BY ANOTHER CAR WAS A POLICE OFFICER PUTTING HIS EMERGENCY LIGHTS ON. I TOOK IT TO A NISSAN DEALER FOR SERVICE AND THEY SAID THE TIMING BELT BROKE AND BENT THE PISTON IN THE ENGINE. PLEASE ACT ON THIS BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS FAULTY TIMING BELT. *TR

I TOOK MY CAR IN TO A LOCAL NISSAN DEALERSHIP FOR A RECALL ON A FUEL SENSOR AND GASKET(S) AND I HAD A RATTLING NOISE I ASKED THEM TO LOOK INTO WHILE THEY HAD THE CAR. THEY INFORMED ME THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED AT $2100. THE CAR HAS LOST HALF OF ITS VALUE IN LESS THEN 2 YEARS OF OWNING IT AND I DIDN'T EVEN BUY IT BRAND NEW (HAD LESS THE 7,000 MILES ON IT). I HAVE GONE BACK AND FORTH WITH A MANAGER AT NISSANUSA WHO IS OFFERING TO HELP OUT WITH PAYING $400 OF THE BILL. I HAVE SEEN WHERE THIS IS A COMMON PROBLEM WITH THE 2011 JUKE AND REALLY NEEDS TO BE A RECALL. NISSAN HAS PAID FOR NEW ENGINES WHEN THE CHAIN BROKE, LEAVING PEOPLE STRANDED. THEY PAY FOR A NEW ENGINE (NOT THE LABOR) WITH A 1 YEAR /12,000 MILE WARRANTY, BUT WILL NOT PUT OUT A RECALL ON THE TIMING CHAIN! I CALLED AND GOT AN ESTIMATE FOR THE REPAIR FROM A DIFFERENT NISSAN DEALERSHIP WHO QUOTED ME QUITE A BIT LESS THEN THE $2100 AND I ASKED IF NISSAN WAS WILLING TO GIVE THE $400 TOWARDS THE REPAIR AT THAT LOCATION AND THEY REFUSED. I NOW HAVE OIL SPEWING ALL OVER FROM A CRACKED TIMING CHAIN COVER. THE CAR IS NOT DRIVABLE AND I DO NOT HAVE $2100 PLUS THE COST OF A NEW COVER NOW, ESPECIALLY WHEN I'M UPSIDE DOWN BY $5,000. THIS TRULY IS THE WORST CAR EVER. *TR