2011 NISSAN JUKE Complaints

ON 2/1/12 MY DAUGHTER NOTICED A STRONG ODOR OF FUEL COMING FROM THE INTERIOR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR SAFETY REASONS. THE SERVICE MANAGER FOUND A SEVERE LEAK "THAT WAS POURING FUEL INTO THE ENGINE COMPARTMENT" WHENEVER THE VEHICLE WAS RUNNING. THE LEAK WAS AT THE FUEL PRESSURE REGULATOR. I DID SOME RESEARCH ON THE INTERNET AND REALIZED THAT THIS IS A VERY COMMON PROBLEM AND HAS HAPPENED TO MANY JUKE OWNERS. MY 18 YEAR OLD DAUGHTER COULD HAVE DIED IN A VEHICLE FIRE! I HOPE IT DOESN'T REQUIRE SEVERAL PEOPLE TO DIE BEFORE A RECALL IS ISSUED. THIS IS A VERY DANGEROUS SITUATION AND NISSAN SHOULD BE AWARE OF IT DUE TO ALL OF THE SERVICE CLAIMS. *TR

I SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP FOR A RECALL: NHTSA CAMPAIGN ID NO. 11V583000. WHEN I ARRIVED FOR MY APPOINTMENT, I WAS TOLD BY THE SERVICE MANAGER THAT NISSAN HAD "PUT A RESTRICTION" ON THE PART AND THEY COULD NOT GET IT. THEY SAID THEY WOULD CONTACT ME WHEN THEY WERE ABLE TO GET THE PART. I ASKED WHAT A "RESTRICTION" ON A PART MEANS AND THEY SAID NISSAN WOULD NOT SEND THEM THE PART EITHER BECAUSE THERE WAS A SHORTAGE OF PARTS OR BECAUSE THEY WERE TRYING TO "DISTRIBUTE THEM EVENLY." I ASKED WHAT HAPPENS IF I EXPERIENCE AN ENGINE FAILURE AND SHE HAD NO RESPONSE. *TR

I HAVE BROUGHT MY 2011 NISSAN JUKE TO THE DEALER SEVERAL TIMES BECAUSE THE TIRE PRESSURE MONITOR DOES NOT WORK PROPERLY. THE LIGHT COMES ON AND GOES OFF FREQUENTLY WITHOUT A PROBLEM. I HAVE BROUGHT THE CAR IN WITH THE LIGHT ON AND NO PROBLEM COULD BE FOUND SO THEY WOULD RESET THE LIGHT. MANY PEOPLE ON THE INTERNET HAVE THE SAME PROBLEM, THERE IS A SERVICE BULLETIN FOR THE PROBLEM YET THE DEALER REFUSES TO CORRECT THE PROBLEM. TODAY I MADE THE DEALER AWARE OF THE SERVICE BULLETIN (THEY SAID THAT THEY DIDN'T KNOW ABOUT IT) THEY SAID THAT MY VIN IS NOT PART OF THE BULLETIN YET I HAVE THE IDENTICAL PROBLEM. I CALLED NISSAN, THEY AGREED WITH THE DEALER AND SAID UNLESS THE DEALER COULD FIND A DEFECT THERE IS NOTHING THAT THEY COULD DO. TODAY I ACTUALLY DID HAVE A NAIL IN MY TIRE AND THANKFULLY I WAS AT THE DEALER FOR ANOTHER RECALL. I HAVE GROWN SO USED TO SEEING THE LIGHT ON I NOW IGNORE IT. MY FEAR IS THAT I WILL AGAIN IGNORE A PROBLEM AND IT COULD CAUSE A SERIOUS ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 30 MPH WHEN A LOUD POP EMITTED FROM UNDERNEATH THE FRONT OF THE VEHICLE AND THE VEHICLE BOUNCED OFF OF A CURB. THE FAILURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE PASSENGER SIDE BALL JOINTS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

VEHICLE INVOLVED: 2011 NISSAN JUKE SL AND HAS 4,192 MILES ON THE ODOMETER. WHILE DRIVING DOWN THE HIGHWAY, WE RAN OVER SOME DEBRIS WHICH PUNCTURED THE GAS TANK, CAUSING ALL OF THE GAS TO BEGIN POURING OUT OF THE TANK. WE HAD JUST FILLED UP THE 11.8 GALLON FUEL TANK AND HAD NO IDEA THE FUEL WAS LEAKING UNTIL WE PULLED INTO THE DRIVEWAY APPROX. FIVE MILES LATER. WE CALLED THE FIRE DEPT. FOR FEAR OF THE CAR EXPLODING IN THE DRIVEWAY. THE FIREFIGHTERS WERE SHOCKED THERE WAS NOTHING PROTECTING THE FUEL TANK FROM ROAD DEBRIS BOUNCING UP AND PUNCHING A HOLE INTO IT. I FEEL THIS IS A MANUFACTURERS DEFECT. THE GAS TANK SHOULDN'T BE SITTING OUT SO EXPOSED. NISSAN HAD A SIMILAR PROBLEM WITH THE MURANO FOR WHICH THEY ORDERED A SAFETY RECALL TO ADDRESS THIS PROBLEM. THEY SHOULD DO THE SAME WITH THE JUKE. THE LOCAL DEALERSHIP AND NISSAN CORPORATION HAS SHOWN NOT A CARE FOR WHAT HAPPENED TO MY WIFE AND I, CLAIMING IT'S NOT THEIR FAULT WE RAN OVER SOMETHING IN THE ROAD. THE REALITY IS SOME THINGS ARE UNAVOIDABLE TO RUN OVER AND THE GAS TANK SHOULDN'T BE SO EASILY RUPTURED AND POSITIONED WITH NO TYPE OF PROTECTIVE PLATE IN THE WAY. THE REPAIR BILL WAS $863.04 TO PUT IN A NEW GAS TANK. MY WIFE IS NOW TERRIFIED OF DRIVING THE CAR FOR FEAR OF BEING BLOWN UP AND WANTS TO GET RID OF IT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE AIR FLOW METER BECAME UNATTACHED FROM THE TUBE ASSEMBLY INLET, CAUSING THE FAILURE. AS A RESULT, THE TUBE ASSEMBLY INLET WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,697 AND CURRENT MILEAGE WAS 7,200.

ON THIS DATE I WAS DRIVING DOWN INTERSTATE AND MY AIR CONDITIONER STOPPED COOLING. I TOOK IT TO THE LOCAL NISSAN PLACE AND THEY SAID SOMETHING "JUMPED" UP FROM THE ROAD AND PUT A HOLE IN MY A/C CONDENSER. MY INSURANCE AGENT HAS NEVER HEARD OF THIS BEFORE AFTER THE NISSAN PLACE TOLD ME TO CLAIM IT ON MY INSURANCE. THEY STATED THAT NISSAN WAS JUST TRYING TO GET OUT OF MY WARRANTY COVERING THIS. I HAVE HAD THE NISSAN JUKE 2011 FOR ONLY 2 MONTHS. *TR

WINDSHIELD WIPERS CANNOT BE RAISED WITH HOOD UP, WHICH MAKES CLEARING WINDSHIELD OF SNOW/ICE VERY DIFFICULT, OR EVEN CLEANING THE WINDSHIELD. RAISING WIPERS WILL PEEL PAINT FROM EDGE OF HOOD. *TR