2012 NISSAN JUKE Complaints
View complaints related to 2012 NISSAN JUKE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 NISSAN JUKE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 NISSAN JUKE- LOUISVILLE, KY
2012 NISSAN JUKE. CONSUMER WRITES IN REGARD TO LOSS OF MOTIVE POWER WHILE DRIVING. THE CONSUMER IS REQUESTING NISSAN TO REVIEW THE CASE AND BE REIMBURSED OR COMPENSATED FOR THE DAMAGES OF THE VEHICLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN JUKE- Hacienda Heights, CA
The contact owns a 2012 Nissan Juke. The contact stated that the vehicle was leaking fuel. There was an abnormal odor of fuel detected. The vehicle was taken to the local dealer where it was diagnosed that the sensor needed to be tightened and the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to an independent mechanic who informed him that the fuel pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN JUKE- Hacienda Heights, CA
Recently a strong gas smell in cabin after starting engine for the third time. After noticing the smell of gasoline a faulty fuel pressure sensor was serviced 12/2/2015. No charge at Puente Hills Nissan. Smell of gasoline again. $782.56 paid to Cerritos Nissan on 1/25/19. Although 2012 Nissan Jukes had a factory recall due to gasoline smell, I was told that my VIN number was not included.
Source: NHTSA WEB SITE -
2012 NISSAN JUKE- Kentwood, LA
The contact owns a 2012 Nissan Juke. The contact stated while the vehicle was parked in a parking lot overnight, the next day she noticed the air bag had deployed. The vehicle was towed to an Independent mechanic but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN JUKE- Raymond, WA
The contact owns a 2012 Nissan Juke. The contact stated that while driving approximately 60 MPH, a popping noise was heard coming from the front of the vehicle before the vehicle would no longer accelerate and began to decelerate. After stopping to inspect the vehicle, it was discovered that engine oil had leaked from the engine. The vehicle was towed to the local dealer who diagnosed that the timing chain had failed causing damage to the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 NISSAN JUKE- Stokesdale, NC
I’m having problems with 2012 Nissan Juke CVT Transmission. The dash light turned on “SERVICE ENGINE SOON”. Should I take to a Nissan Dealership. Thant you
Source: NHTSA WEB SITE -
2012 NISSAN JUKE- Campbell, CA
Timing Chain: National Consumers reported my vehicle replaced the timing chain in 2018 prior to my ownership. Now it has failed again to the tune of $3K at 88K miles. The Nissan Dealership will only guarantee warranty for 1yr or 12k miles which seems sub par. How can a voluntary recall on the timing chain only be effective up to 2014 when obviously it seems to be a problem with the whole engine design. I will not drop $3k every 3-4 years to replace a part that should last longer than a belt or at the minimum of 120k miles if not the life of the car. I’m asking the National Consumers hotline to open another recall on this lemon. The additional issues are the car not starting, after replacing 2 good batteries within 2 years, an independent mechanic replace a relay between the brake and the ignition and it has worked ever since. Crossing my fingers… Also notable is the rinki-dink hood latch that quivers at high speeds. I often wonder when my hood will fly up into my windshield.
Source: NHTSA WEB SITE -
2012 NISSAN JUKE- TUSTIN, CA
WHILE ON THE 405 FREEWAY I SUDDENLY LOST CAR SPEED. I WAS FLOORING THE GAS BUT THE CAR BARELY MOVED. [] SHAKEN UP AND SCARED. [] SUGGESTED I PUT ON THE CAR HAZARD LIGHTS AND PULL OFF TO THE SHOULDER. I SEARCHED THE INTERNET AND FOUND THAT THE NISSAN JUKE TRANSMISSION MUST HAVE BEEN OVERHEATING SO IT SHUT DOWN. [] WAITED ABOUT 30 MINUTES AND WAS ABLE TO START MY NISSAN JUKE AND DROVE TO []'S PLACE. I ALSO CALLED AAA TO MAKE SURE IT WASN'T A PROBLEM. WENT TO TRANSMISSION SERVICE, ERROR CODES WERE READ P0744(TCC FAULT) AND P0826(MANUAL MOD E SWITCH) PRESENT, INTERNAL TRANSMISSION FAILURE. HAD TRANSMISSION REPLACED. CONTACTED NISSAN AND THEY REFUSE TO REIMBURSE THE FEE. "> CASE # [XXX] > > DEAR [], > > THANK YOU FOR ALLOWING US AN OPPORTUNITY TO REVIEW YOUR CONCERNS REGARDING YOUR 2012 NISSAN JUKE. > > AS A COMPANY INTERESTED IN WINNING LIFETIME CUSTOMERS, NISSAN REGRETS ANY INCONVENIENCE YOU MAY HAVE EXPERIENCED, AND WE APPRECIATE YOU TAKING THE TIME TO CONTACT US REGARDING THE SITUATION. > > NISSAN CAREFULLY CONSIDERED YOUR REQUEST AND REVIEWED ALL AVAILABLE FACTS PERTAINING TO YOUR SPECIFIC SITUATION. AFTER THIS THOROUGH REVIEW, NISSAN DETERMINED THAT WE ARE UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPAIR OF THE TRANSMISSION DUE TO THE VEHICLE BEING OUTSIDE OF YOUR POWERTRAIN WARRANTY. > > > > WE REALIZE THIS MAY NOT BE THE ANSWER YOU WERE LOOKING FOR, HOWEVER WE HOPE THAT YOU UNDERSTAND OUR POSITION. IF YOU HAVE ANY FURTHER COMMENTS OR CONCERNS, PLEASE FEEL FREE TO CONTACT US DIRECTLY AT [XXX] AND REFERENCE YOUR CASE #[XXX]. > > THANK YOU AGAIN FOR TAKING THE TIME TO CONTACT US. > > SINCERELY, > NISSAN " INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 NISSAN JUKE- BATON ROUGE, LA
EVERY TWO (2) YEARS ONE OF THE HOSES ON THE AIR CONDITIONING SYSTEM BURSTS DUE TO EXCESSIVE PRESSURE AND SPEWS THE CONTENTS OF THE SYSTEM ALL OVER THE ENGINE COMPARTMENT. WHEN THE HOSE BURST, IT CAUSES THE ENGINE TO STUMBLE AND HESITATE AS WELL AS CAUSING SMOKE TO COME FROM THE ENGINE COMPARTMENT. WE HAVE HAD THE REPAIRS DONE MULTIPLE TIMES AT THE LOCAL NISSAN DEALER
Source: NHTSA WEB SITE -
2012 NISSAN JUKE- TEMECULA, CA
P4213 JUKE F15 TIMMING CHAIN UPDATE NTB14-030, NISSAN LAUNCHED THIS VOLUNTARY SERVICE CAMPAIGN ON APRIL 25, 2014 ON CERTAIN 2011-2013 NISSAN JUKE VEHICLES TO OFFER CUSTOMERS THE OPPORTUNITY TO REPLACE THE TIMING CHAIN, CHAIN GUIDES, AND CRANK SPROCKET AT NO CHARGE TO THE CUSTOMER FOR PARTS AND LABOR. ON NOVEMBER 26, 2014 I TOOK MY 2012 JUKE TO TEMECULA NISSAN WHERE ON NOVEMBER 26, 2014 WAS TAKEN FOR SAID RECALL, AFTER 2 YEARS OF DRIVING MY CAR A SOFT CLACKING SOUND STARTED TO WHICH ON ONE OF THE OIL CHANGE ROUTINE I ASKED TEMECULA NISSAN SERVICE REPAIR PERSON TO CHECK AND HE DISMISSED IT AS NORMAL NO PROBLEM. FAST FORWARD TO AUGUST 2020, THE CLACKING SOUND IS LOUDER AND MY MOTOR IS NOT RESPONDING WHEN ACCELERATING. I ONCE AGAIN ON SEPTEMBER 3, 2020 TOOK MY CAR TO TEMECULA NISSAN FOR A DIAGNOSTIC TO REVEAL THAT IT IS IN FACT THE TIMING CHAIN WHICH IS CAUSING THE PROBLEMS AND HAS AFFECTED CAMSHAFTS AMONG OTHER THINGS THAT WILL AMOUNT TO A TOTAL OF $1,400.00 JUST TO BE ABLE TO OPEN THE MOTOR AND SEE THE EXTENT OF THE DAMAGE CAUSED BY THE FAULTY TIMING CHAIN, NOT INCLUDE TOTAL REPARATION OF THE PROBLEM. WHEN I BROUGHT UP THE 2014 TIMING CHAIN RECALL, AT FIRST THEY DID NOT HAD ANY RECORD OF RECALLS FOR A TIMING CHAIN ON MY CAR, TO WHAT I CLAIM TO HAVE PROVE OF IT, THE SERVICE TECHNICIAN DISMISSED IT AS AN EXPIRE WARRANTY ISSUE THAT WAS FIXED FOR FREE BUT CURRENTLY OUT OF WARRANTY, I RESPONDED THAT THAT WAS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART RECALL, HE INSISTED THAT REGARDLESS OF BEING A RECALL ISSUE IT WAS ONCE REPAIRED AND THAT WAS IT. NOW I AM LEFT WITH AN AUTO THAT WAS PERHAPS NEVER FIXED AND WITH A LONGSTANDING RECALL PROBLEM THAT PERSIST. THE TIMING CHAIN CAUSES MY CAR TO NOT RESPOND WHEN THE ACCELERATION PEDAL IS PRESSED ON EITHER ON A FREEWAY OR ANY INTERSECTION PUTTING MY SAFETY AND MY FAMILY SAFETY AT RISK.
Source: NHTSA WEB SITE