2011 NISSAN JUKE Complaints

View complaints related to 2011 NISSAN JUKE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 NISSAN JUKE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 NISSAN JUKE
    - LAKEWOOD, OH

    IN 2014 NISSAN OF NORTH OLMSTEAD DID A RECALL ON OUR TIMING CHAIN WHEN THEY DID THE RECALL THEY DID NOT REPLACE THE TENSIONERS CAUSING THE CHAIN TO RUB THROUGH THE TIMING CHAIN COVER. THERE IS ALSO METAL SHARDS IN OUR OIL IN THE ENGINE. THE CAR WOULD NOT START AND WAS LEAKING OIL VERY BADLY WE TOOK THE CAR TO CONRAD'S IN LAKEWOOD AND THAT IS WHAT THEY TOLD US AND SHOWED US WITH VIDEO. *LN *TR*JB CONSUMER STATED DEALERSHIP REFUSE TO FIX.*JB

    Source: NHTSA WEB SITE
  • 2011 NISSAN JUKE
    - CLARKSBURG, WV

    RECENTLY MY 2011 NISSAN JUKE AFTER RUNNING ON INTERSTATE OR GOING ABOVE 55 FOR SHORT PERIOD OF TIME LOSES ALL POWER. I ALMOST WAS IN WRECK ON OCT 5 2019. I WENT FROM 70MPH TO 5. ONCE CAR RESTED I REROUTED ONTO SIDE ROSDS HOME. NOW I'M UNABLE TO DRIVE MY CAR ON INTERSTATE OR HIGHWAY . WHAT I HAVE READ IS SAFETY ISSUE WITH COOLING OF THE TRANSMISSION. NOW I'M WRITING YOU TO PLEASE HELP ME WITH MY CAR.

    Source: NHTSA WEB SITE
  • 2011 NISSAN JUKE
    - MERCEDES, TX

    MY VEHICLE WAS TAKEN IN FOR ORIGINAL RECALL REPAIR IN NOVEMBER 2018 TO CHARLIE CLARK NISSAN. UPON PICKUP OF VEHICLE, I ALERTED SERVICE MAN OF STRONG SMELL OF GAS AND HE STATED IT HAD BEEN REPAIRED BUT MY FILTERS SIMPLY NEEDED TO BE REPLACED. I HAD ALL MY FILTERS REPLACED THREE TIMES AND ATTEMPTED TO TAKE MY VEHICLE TO ALTERNATE NISSAN DEALERSHIPS DUE TO PERSISTENT SMELL OF GAS BUT WAS TOLD SINCE THEY'RE ARE NO OPEN CAMPAIGNS WITH MY VIN. I TOOK MY VEHICLE BACK TO ORIGINAL DEALERSHIP AND HAVE NOW BEEN TOLD IT IS INDEED LEAKING FUEL AS A DIRECT RESULT OF THE RECALL BUT THEY ARE UNABLE TO COVER THE COSTS OF THE REPAIR DUE TO IT ALREADY BEEN PREVIOUSLY WORKED ON. VEHICLE LEAKS FUEL PROFUSELY, OMITS BLACK FUMES THROUGH EXHAUST AND HAS ISSUES ACCELERATING. AVERAGE FUEL USAGE IS 60 MILES PERFULL TANK OF GAS.

    Source: NHTSA WEB SITE
  • 2011 NISSAN JUKE
    - BOYLSTON, MA

    TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER AT RAIRDON'S NISSAN OF AUBURN (713 35TH ST NE, AUBURN, WA 98002, (253) 833-4700); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 NISSAN JUKE
    - RACINE, WI

    TAKATA RECALL TO WHOM IT MAY CONCERN MY 2011 NISSAN JUKE HAS BEEN HAVING SOME ELECTRICAL PROBLEMS WHEN I PURCHASED THE VEHICLE IT CAME WITH A REMOTE START TWO WEEKS IN THE VEHICLE WOULDN'T START WITH THE REMOTE START WHENEVER I PUSHED THE REMOTE START IT WOULD CLICK AND WOULDN'T COME ON. IT ALSO MADE THE TWO CAR KEYS I HAD NOT WORK AND THE MONITOR SCREEN WOULDN'T TURN ON. I REPLACED THE BATTERIES ON THE KEYS AND ALSO THE CAR AND EVENTUALLY DISCONNECTED THE REMOTE START AST THE PROBLEM STILL PROCEEDED. AFTER DOING SO IT WORKED FOR A COUPLE MONTHS FINE EXCEPT FOR A FEW GLITCHES IN THE MONITOR NOW IT'S ACTING UP AGAIN WHILE I WAS DRIVING IT THE SCREEN WENT OFF WHILE DRIVING I TURNED THE CAR OFF AND THE SCREEN COMES ON AGAIN. THEN THE CAR STOPS WHILE I'M DRIVING. I HAD A LOCAL MECHANIC CHECK HE SAID IT WAS MY TIMING CHAIN IN MY ENGINE I FOUND AN ARTICLE ON CARS.COM THAT SAID THE REPAIR IS COVERED UNDER RECALL. I'M STILL MAKING PAYMENTS ON MY VEHICLE AND I HAVE NO WARRANTY THE REPAIR IS EXPENSIVE ABOUT 2,000 TO FIX SO I AM WITHOUT A CAR.

    Source: NHTSA WEB SITE
  • 2011 NISSAN JUKE
    - BLUFFTON, SC

    TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VADEN NISSAN OF HILTON HEAD (200 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 836-6800) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35378015. THE MANUFACTURER OFFERED TO PAY SIXTY PERCENT OF THE REPAIR COST. THE FAILURE MILEAGE WAS 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 NISSAN JUKE
    - LAS VEGAS, NV

    I HAVE A 2011 NISSAN JUKE. THERE WAS A TIMING CHAIN RECALL ON ALL 2011-2014 NISSAN JUKES. I WAS NOT NOTIFIED OF ANY RECALLS. WHEN MY TIMING CHAIN BROKE, I WAS TOLD BY HENDERSON NISSAN IN NEVADA THAT THE VALVES WERE DAMAGED BECAUSE OF THE DEFECTIVE TIMING CHAIN. A REP FROM NISSAN'S CORPORATE OFFICE TOLD ME THAT MY VIN NUMBER DOES NOT FALL INTO THE RECALL CATEGORY FOR THE DEFECTIVE TIMING CHAIN SO THEY DID NOT WANT TO PAY FOR THE $9,000 FOR A NEW ENGINE. THERE IS A CLASS ACTION LAWSUIT IN CALIFORNIA IN REGARDS TO THE TIMING CHAIN.

    Source: NHTSA WEB SITE
  • 2011 NISSAN JUKE
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO GEORGESVILLE NISSAN (1260 AUTO MALL DR, COLUMBUS, OH) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015 (AT 49,000 MILES). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,540.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 NISSAN JUKE
    - MCCLURE, PA

    TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE VEHICLE IDLED ROUGHLY, STALLED, AND THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE TIMING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. NORTH WOODS NISSAN (2039 SUSQUEHANNA TRAIL, HUMMELS WHARF, PA) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 NISSAN JUKE
    - HUNTSVILLE, AL

    TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE TIMING BELT FRACTURED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY NISSAN OF HUNTSVILLE (6520 UNIVERSITY DR NW, HUNTSVILLE, AL 35806, (256) 203-8191). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE TIMING BELT, BUT THE VEHICLE WAS NOT INCLUDED. THE DEALER STATED THAT THE REPAIR WOULD COST $10,538. THE MANUFACTURER CONFIRMED THE CONTACT'S STATEMENT AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE