2011 NISSAN JUKE Complaints

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED. THE DRIVER ATTEMPTED TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND IT STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM THE ENGINE. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE WHILE IN TRAFFIC, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO MELLOY NISSAN (LOCATED AT 7707 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 545-6420), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

FUEL PRESSUE SENSOR FAILED AFTER TORQUED DOWN RECALL WAS COMPLETED BY DEALER. BOUGHT MY 2011 JUKE NEW FROM DEALER. CAR HAS BEEN PAID OFF SINCE 2016. I NEVER RECEIVED ANY RECALL INFORMATION REGARDING THE FUEL PRESSURE SENSOR UNTIL 2018. I WAS NOT EXPERIENCING ANY PROBLEMS WITH THE VEHICLE. APON RECIEVING THE RECALL NOTICE IN MAY 2018, I TOOK MY VEHICLE IN TO THE NISSAN DEALERSHIP TO ADDRESS RECALL. I PICKED UP MY JUKE AND BROUGHT IT HOME. SINCE I HAVE ANOTHER VEHICLE, THIS ONE WAS NOT MY DAILY DRIVER. I WENT OUT ONCE EVERY FEW DAYS TO CRANK IT UP. I DID NOTICE THAT THERE WAS A FUEL SMELL WHEN I CRANKED THE CAR. THOUGHT MAYBE SINCE THEY TORQUED THE FUEL PRESSURE SENSOR FOR THE RECALL, MAYBE SOMEHOW FUEL HAD GOTTEN IN THE ENGINE COMPARTMENT AND WOULD SIMPLY BURN OFF. THIS CONTINUED EVERY TIME I STARTED THE CAR. I DECIDED TO TAKE IT BACK TO THE DEALER. HAD TO TOW VEHICLE 30+ MILES BECAUSE OF POSSIBLE FIRE OR EXPLOSION FROM ANY IGNITION SOURCE THAT COULD OCCUR. I WAS CONCERNED WHEN THE FUEL SMELL DID NOT GO AWAY. SERVICE MANAGER CALLED AND SAID IT WAS THE FUEL PRESSURE SENDER AND THAT IT WOULD NEED TO BE REPLACED. I ASK FOR PART NUMBER WHICH CAME BACK TO FUEL PRESSURE SENSOR. HE ADVISED ME THAT I WOULD HAVE TO PAY OVER $750 DOLLARS FOR PARTS AND LABOR. SO I AUTHORIZED HIM TO ORDER THE PART BECAUSE THEY DONT KEEP RECALL PARTS ON HAND. I NEEDED TO CONTACT NISSAN. MY QUESTION IS IF THERE IS OR HAS BEEN 3 SEPARATE RECALLS FOR THIS PART AND MY VEHICLE WAS FINE BEFORE THE 2018 RECALL REPAIR. WHY IS THE DEALER REQUIRING ME TO PAY FOR THE REPAIR? IT IS MY UNDERSTANDING THAT RECALLS DONT HAVE AN EXPIRATION DATE. IF A PART FAILS THAT IS A KNOWN RECALLED PART THROUGHOUT NISSAN VEHICLES, THEN WHY ISN'T IT BEING REPLACED FOR FREE DUE TO THE HAZARDOUS NATURE OF NOT REPLACING IT.

THE TURBO COMPONENT WENT OUT AND ITS UNSAFE TO DRIVE, I AM ONE MONTH OUTSIDE OF THE RECALL FOR THIS PROBLEM MY CAR IS A 2011 WITH 57K MILES ON IT AND THE AVERAGE FOR LA IS 12-15K. I AM TRYING TO OPEN A CASE WITH NISSAN TO SEE IF THEY WILL COVER IT CONSIDERING THEIR OWN MECHANICS TOLD ME I COULDN'T HAVE CAUSED THIS AND ITS A MANUFACTURE DEFECT.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY NISSAN OF GLEN BURNIE (7232 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 754-1777) WHERE THE VEHICLE WAS REPAIRED TWICE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND INDICATED THAT THE TIMING CHAIN MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING FROM UNDER THE MIDDLE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE MASS AIR FLOW SENSOR. THE VEHICLE WAS TAKEN TO KELLY NISSAN, INC. (4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH FOUND THAT THE MASS AIR FLOW SENSOR WAS STILL FAULTY. THE MANUFACTURER WAS NOT CONTACTED. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO EAU CLAIRE NISSAN (3214 MALL DR, EAU CLAIRE, WI 54701, (715) 833-7777) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD COME TO A COMPLETE STOP WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY, BUT THE FAILURES COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURES CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE REPAIR FACILITY. THE MECHANIC REPLACED THE TRANSMISSION ASSEMBLY, BUT THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE VEHICLE AFTER THE REPAIR. THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND WATER PUMP NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WHILE DRIVING ON HIGHWAY AT 65 MPH, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT AND GLASS FLEW EVERYWHERE INSIDE AND OUT OF CAR. NO ROAD HAZARD OR DEBRIS NOTED TO CAUSE ANY DAMAGE. NO WEATHER ISSUES PRESENT. IT WAS A CLEAR DAY APPROXIMATELY 78 DEGREES F. THE SUNROOF WAS CLOSED AT TIME OF INCIDENT. IT WAS EXTREMELY TERRIFYING AND CAUSED CONFUSION WHILE TRAVELLING AT HIGHWAY SPEEDS AND TRYING TO FIGURE OUT WHAT HAPPENED. THIS WAS A 4 LANE HIGHWAY WITH TWO LANES OF TRAFFIC EACH WAY WHICH COULD HAVE BEEN IMPACTED WOULD I HAVE SWERVED OR OTHERWISE REACTED TO THE SOUND OR RAINING GLASS SHARDS. VERY DANGEROUS SITUATION.