2011 NISSAN JUKE Complaints
View complaints related to 2011 NISSAN JUKE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 NISSAN JUKE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 NISSAN JUKE- PARKCITY, UT
IT STALLS OUT IF 80 MPH IS REACHED AND WILL NOT ACCELERATE AGAIN UNLESS THE MOTOR IS TURNED OFF AND BACK ON. NOW IT IS MORE FREQUENT AND AT ANY SPEED. PLUS THE GAS CONSUMPTION IS HALF WHAT IT USUALLY WOULD BE.
Source: NHTSA WEB SITE -
2011 NISSAN JUKE- SAINT LOUIS, MO
I BOUGHT MY 2011 NISSAN JUKE BRAND NEW. IT HAS JUST OVER 57,000 MILES. WHILE DRIVING I WAS ABOUT TO ENTER THE HIGHWAY WHEN THE ENGINE JUST SHUT OFF. NO WARNING LIGHTS CAME ON BEFORE THE VEHICLE SHUT OFF. I HAD THE VEHICLE TOWED TO A NISSAN DEALER AND WAS TOLD IT JUMPED TIMING AND A NEW ENGINE WAS NEEDED. I'VE KEPT UP WITH ALL THE MAINTENANCE AND HAVE ALL MY RECEIPTS. I HAD THE TIMING CHAIN REPLACED DURING A SERVICE CAMPAIGN IN 2014. I CONTACTED NISSAN CONSUMER AFFAIRS AND AFTER 3 DAYS I WAS INFORMED THEY WOULD COVER 70% OF THE REPAIRS. WHICH MEANS MY PORTION IS JUST OVER $3,300. I BELIEVE THIS SHOULD BE COVERED 100% AS THIS IS A SAFETY ISSUE WITH MANY OTHER EXPERIENCING THE SAME. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD MADE IT ON TO THE HIGHWAY. NISSAN IS WELL AWARE OF THIS ISSUE AND SHOULD DO MORE TO RECTIFY IT.
Source: NHTSA WEB SITE -
2011 NISSAN JUKE- FALMOUTH, MA
TL* THE CONTACT OWNED A 2011 NISSAN JUKE. WHILE DRIVING 7 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CONDUCT AN INVESTIGATION. THE FAILURE MILEAGE WAS 81,000. *JS
Source: CONSUMER LETTER -
2011 NISSAN JUKE- WORCESTER, MA
MANY 2011 NISSAN JUKES WERE PART OF A VIN SPECIFIC RECALL INVOLVING A MANUFACTURING DEFECT CAUSING THE THE TIMING CHAIN TO STRETCH. MY VEHICLE WAS NOT A PART OF THIS RECALL BUT I HAVE RECENTLY HAD THIS ISSUE WITH MY CAR, RENDERING IT UNUSABLE. NISSAN HAS BEEN CONTACTED BUT IS CLAIMING IT IS A WARRANTY ISSUE (THEY HAVE NOT BEEN WORKING WITH ME TO ESCALATE THIS ISSUE). I HAVE ALSO NOTIFIED MY ATTORNEY GENERALS OFFICE WHO RECOMMENDED I REACH OUT TO YOU. I HAD TWO MECHANICS LOOK AT IT BEFORE GOING TO NISSAN AND A NISSAN TECH CONFIRMED THAT THIS IS, IN FACT, THE ISSUE WITH MY CAR. I FOUND OUT WHEN MY CAR JUST STOPPED RUNNING WHILE IN IDLE, AND THEN IT WOULD NOT START AGAIN. MY MECHANIC FOUND AN OIL LEAK, AND A SECOND MECHANIC (MY FIRST WAS TOO BOOKED TO DIG TOO DEEP INTO THE ISSUE) FOUND THE TIMING CHAIN ISSUE AND RECOMMENDED GOING STRAIGHT TO NISSAN. SINCE THE ISSUE OCCURRED THE CAR HAS NOT BEEN DRIVEN AND IS CURRENTLY AT NISSAN.
Source: NHTSA WEB SITE -
2011 NISSAN JUKE- RANCHO CUCAMONGA, CA
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN NHTSA RECALL NOTICE FROM THE MANUFACTURER. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO ONTARIO NISSAN (1377 KETTERING DR., ONTARIO, CA 91761, (909) 906-7424) WHERE THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 NISSAN JUKE- BAY SAINT LOUIS, MS
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. UPON STARTING THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. TWO DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO PAT PECK NISSAN-GULFPORT (9480 US 49, GULFPORT, MS 39503, 228-864-6411) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE SERVICE ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 NISSAN JUKE- CULVER CITY, CA
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN BROS (5750 MESMER AVE A, CULVER CITY, CA 90230, (310) 313-3400) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 NISSAN JUKE- GAINESVILLE, GA
THE TIMING BELT ALONG WITH OTHER ASSOCIATED CRANKS AND PULLEYS, ARE DAMAGED. THE CAR HAS BEEN KEPT CURRENT WITH ALL MAINTENANCE AND OUT OF THE BLUE THE TIMING CHAIN MECHANISM BEGINS TO FAIL. THIS IS EXTREMELY DANGEROUS TO DRIVE WITH ENGINE FAILURE LOOMING AROUND EVERY CORNER, AND THE REPAIR COSTS ON SOMETHING THAT SHOULD LAST IS SKY HIGH. WHEN THIS HAPPENED THE FIRST TIME, THE CAR WAS STATIONARY AND I NOTICED THE SOUND UPON START UP OF THE VEHICLE.
Source: NHTSA WEB SITE -
2011 NISSAN JUKE- FORT WAYNE, IN
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FIELDS WERE DAMAGED, WHICH CAUSED OIL TO ENTER THE INTAKE. THE MECHANIC ALSO STATED THAT THE TURBOCHARGER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FORT WAYNE NISSAN, 260-484-9500) WAS CALLED TO SCHEDULE A REPAIR APPOINTMENT FOR THE FAILURE AND TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,865. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 NISSAN JUKE- CULVER CITY, CA
I BROUGHT MY 2011 NISSAN JUKE IN FOR THE THE RECENT FUEL SENSOR RECALL ONLY TO FIND OUT THAT MY TIMING CHAIN NEEDS TO BE REPLACED AS WELL. IT APPEARS THAT I HAVE BEEN DRIVING MY CAR FOR THE LAST FEW YEARS WITH A BAD TIMING CHAIN. MY TIMING CHAIN ISSUE WAS APPARENTLY NOT PART OF THE 2011-2013 NISSIAN JUKE SERVICE CAMPAIGN DESPITE THIS BEING A 2011 NISSAN JUKE.
Source: NHTSA WEB SITE