2012 NISSAN JUKE Complaints

View complaints related to 2012 NISSAN JUKE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 NISSAN JUKE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 NISSAN JUKE
    - ROCHESTER, NY

    MY DAUGHTER PURCHASED A USED 2012 NISSAN JUKE FROM A NISSAN DEALER IN 2014. RECENTLY, SHE HAD A VERY LARGE OIL LEAK. WE HAD THE CAR TOWED TO THE DEALER WHO TOLD US THERE WAS A HOLE IN THE TIMING CHAIN COVER AND SOMETHING INSIDE IS RATTLING, BUT THEY CAN'T TELL WHAT IT IS UNTIL THEY OPEN THE CASE WHICH TAKES 6 HOURS. THEY ALSO SAID THEY NEED TO REBUILD THE CAMS AND ALL TOP SEALS IN THE CAMSHAFT AREA. I ASKED WHAT COULD HAVE CAUSE THIS AND WAS TOLD IT LOOKED LIKE FRICTION FROM THE BROKEN PART INSIDE CAUSED THE HOLE IN THE TIMING CHAIN COVER. I WAS TOLD THE CAMS AND SEALS NEEDED TO BE REDONE DUE TO LOSS OF OIL PRESSURE. THE CAR WAS NOT DRIVEN WITH THE OIL LEAK, WE WOULD HAVE NOTICED IN ON THE DRIVEWAY. THE OIL HAD JUST BEEN CHANGED A FEW WEEKS BEFORE. AFTER DOING RESEARCH ON THE INTERNET, I FOUND SEVERAL REPUTABLE SOURCES SAYING THIS MAKE/MODEL/YEAR OF NISSAN JUKE HAS MANY INCIDENTS OF THE TIMING CHAIN STRETCHING AND DAMAGING THE COVER CAUSING OIL LEAKS AND ENGINE DAMAGE - A MANUFACTURER DEFECT. THE COST OF THE JOB IS $2,900. (PLUS RENTAL CAR) IT ALSO APPEARS NISSAN ISN'T ADDRESSING THE ISSUE AS WELL AS IT SHOULD (CONSUMER REPORTS). I'VE CALLED NISSAN USA CUSTOMER SERVICE AND AFTER SPEAKING WITH A REPRESENTATIVE, ASKED TO SPEAK WITH A SUPERVISOR. I WAS TOLD I'D GET A CALL BACK WITHIN 4-8 BUSINESS HOURS. IT'S NOW BEEN DOUBLE THAT TIME AND I HAVEN'T RECEIVED A CALL. IT APPEARS NISSAN KNOWS OF THIS DEFECT AND ISN'T WILLING TO REPAIR IT AFTER IT CAUSES DAMAGE OR AFTER THE WARRANTY EXPIRES. I FEEL THIS IS UNACCEPTABLE!

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - EXCELSIOR, MN

    TL* THE CONTACT OWNED A 2012 NISSAN JUKE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, SHE CLIPPED A STOPPED VEHICLE ON THE REAR DRIVE SIDE. AS A RESULT, THE CONTACT'S DAUGHTER'S VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DAUGHTER SUSTAINED MULTIPLE SKULL FRACTURES AND RIGHT SKULL DAMAGE, WHICH REQUIRED SURGERY TO RELEASE PRESSURE ON THE BRAIN. SHE ALSO HAD DIFFICULTY HEARING AND THE LEFT SIDE OF HER FACE WAS PARALYZED. THE INJURIES TO THE OTHER OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,112.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 NISSAN JUKE
    - GREER, SC

    INCREASING ODOR OF FUEL IN THE CABIN. FIRST NOTICED WHEN THE WEATHER BECAME COOL. NO OBVIOUS CAUSE OR ENGINE PERFORMANCE ISSUES NOTED. NO LEAKS NOTED AROUND THE VEHICLE. NISSAN DEALERSHIP QUOTING $450 MINIMUM TO DIAGNOSE AND NEEDS THE CAR FOR 2 DAYS IN ORDER TO FIND THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - MESA, AZ

    CVT - RAPID LOSS OF POWER (85 TO 50 ALMOST IMMEDIATELY) WHILE ON THE FREEWAY. ALMOST REAR ENDED DUE TO CONTINUED LOSS OF SPEED WHILE TRYING TO GET OFF THE FREEWAY TO THE SIDE OF THE ROAD. HAD TO SIT ON THE SIDE OF THE ROAD FOR MORE THAN 30 MINUTES FOR THE VEHICLE TO COOL DOWN BEFORE I COULD RESUME MY TRIP. SERVICE ENGINE SOON LIGHT ALSO CAME ON.

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - EVANS, WA

    HAVING PROBLEMS WITH THE STARTER. CHANGED OUT BATTERY TWICE WITHIN 3 MONTHS. THE BATTERY IS BEING DRAINED. NOT SURE WHY THIS CAR IS HAVING PROBLEMS. HAD TO CALL AAA FOR HELP 3 TIMES. CANNOT TRUST GOING SOMEWHERE. CAR MAY NOT START ONCE I GET TO MY DESTINATION. HAVE HAD THE CAR LESS THAN 1 YEAR

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - LANDER, WY

    PURCHASED BRAND NEW IN 2012 AND I HAVE PUT 5 NEW BATTERIES IN THIS CAR, . THE ADVERAGE LIFE SPAN IS 10 MONTHS. I JUST HAD THE CAR SERVICED AT 60K AND WITHIN 1 WEEK THE BATTERY WAS DEAD ( THE DEALER ADMITTED DID NOT TEST THE BATTERY AT THAT SERVICE) PUT NEW BATTERY IN DEAD IN 2 MONTHS. DEALER HAS NOT OFFERED ANY SOLUTION FOR THIS PROBLEM FOR THE PAST 3 YEARS. OTHERS OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUE AND MODEL AND NO SOLUTION IS EVER OFFERED. SOMETHING IS DRAINING IT. THIS IS A SAFETY ISSUE. YOU JUST DO NOT KNOW WHEN IT WILL DIE. ALWAYS PARKED WHEN THE BATTERY DIES, I GET IT JUMPED AND IT STARTS. ALL THE ELECTRICAL COMES ON BUT THE CAR WILL NOT TURN OVER. I DRIVE THE CAR DAILY FOR LONG DISTANCES SO THE ALTENATOR WILL CHARGE.

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - EAST STROUDSBURG, PA

    I HAD MY NISSAN JUKE AT THE DEALER AT 80,000 MILES TELLING THEM THAT THE RPM'S WERE GOING UP TO ABOUT 5000 BEFORE THE CAR COULD SHIFT FROM 1ST TO 2ND AND THE CAR WOULD RANDOMLY BOG AND HESITATE. DID THIS WEATHER GOING UP HILL OR FLAT DRIVING AFTER THE CAR HAD BEEN DRIVING FOR ABOUT 4 HRS. I DRIVE FOR A LIVING AND DRIVE ABOUT 5 HRS A DAY. THE DEALER TOOK IT IN AND HAD IT OVER 3 WKS AFTER DETERMINIG THAT IS WAS A TRANSMISSION DEFECT. THEY ORDERED ONE AND THE ONE THAT CAME IN AFTER BEING INSTALLED WOULDN'T ALLOW THE CAR TO GO OVER 40MPH. AGAIN DEFECTIVE TRANSMISSION #2 AND IT HASN'T LEFT DEALER. FINALLY GET ANOTHER A MONTH AND A HALF AFTER BRING IT IN AND TELL ME THAT ONLY WARRENTEE LEFT WOULD BE THE REMAINDER OF MY 100,000. (WHICH GAVE ME ABOUT 20,000 MILES TO HOPE DIDN'T HAPPEN AGAIN) AND AT 97,000 JUST 17,000 MILES ON THE 3RD TRANSMISSION INSTALLED IS IT HAPPENING AGAIN. MY LOCAL NISSAN DEALERSHIP HAS HAD IT THIS TIME FOR A MONTH ALREADY FINALLY DETERMINING IT'S DEFECT IN TRANSMISSION YET AGAIN SO NOW WE WAIT FOR THE OK FROM NISSAN TO REPLACE IT, WHICH I WAS TOLD THEY WERE GIVING THEM A HARD TIME BECAUSE IT WAS TECHNICALLY THE 4TH CVT AUTOMATIC TRANSMISSION INSTALLED ON MY JUKE IN LESS THEN A YEAR. THIS IS CRAZY THANK GOODNESS MY LOCAL NISSAN DEALER IS NICE AND I GET A RENTAL BUT STILL MAKING PAYMENTS YET AGAIN ON A VEHICLE I DON'T HAVE DUE TO MANUFACTURE DEFECT. I OWN 7 NISSAN'S AND THIS IS THE LAST ONE THAT I WILL OWN WITH THE CVT TRANSMISSION. I HAVE NO OTHER PROBLEMS WITH ANY OF MY OTHER NISSAN'S

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - BERTRAM, TX

    PURCHASED THE 2012 NISSAN JUKE NEW. AT 80,000+/- WHILE DRIVING THE CAR SUDDENLY STARTED LOOSING POWER. THE RPM GAUGE WAS SENDING THE RPM'S OVER 8 EACH TIME THE ACCELERATOR WAS PRESSED. CHECK ENGINE LIGHT CAME ON. CAR WAS TAKEN TO CLOSEST MECHANIC DUE TO THE ISSUE WHEN PLUGGED INTO THE MACHINE TO DETECT THE ISSUE IT READ A CODE INDICATING IT WAS A SENSOR IN THE TRANSMISSION. TOOK AUTO TO NISSAN DEALER NEXT DAY (OVER 50 MILES FROM HOUSE) FOR SERVICE WITH THE ISSUE. DEALER INDICATED THAT THEY COULD NOT OBTAIN THAT CODE AND THE TRANSMISSION FLUID WAS OVER FILLED. CAR CONTINUES TO DO THIS ON A WEEKLY SOMETIMES DAILY BASIS OF LOOSING POWER AND WHEN ACCELERATING NOT ALLOWING THE CAR TO GO FASTER AND CAUSING THE RPM'S GO UP AN PAST 8. SEVERAL VISITS TO THE DEALERSHIP ALL THE WHILE THE DEALERSHIP WAS INDICATING THE TRANSMISSION FLUID WAS TOO FULL OR TOO LOW AND NOT THE SENSOR IN THE TRANSMISSION. IN 2014 VEHICLE WAS BACK AND DEALERSHIP FOR SAME ISSUE AND WAS TOLD TO FIND WHAT WAS WRONG SINCE I HAD BEEN GIVEN ONLY ANSWERS OF LOW OR HIGH TRANSMISSION FLUID. DEALERSHIP CALLED AND INDICATED THAT I NEEDED A NEW TRANSMISSION AT NOW 128,000 +/- MILES (ALL HIGHWAY DUE TO DISTANCE TO WORK). I HAD STATED THAT I BROUGHT IT IN WHILE THE DRIVE TRAIN WAS STILL COVERED AND NOW THAT I AM PAST THOSE MILES I NEED A TRANSMISSION. DEALER STATED FOR ME TO DRIVE THE CAR IT WAS NOT DANGEROUS AND TO COME IN WHEN IT WAS DOING IT SO THEY COULD PULL A LIVE CODE AND THEN SEND THE TRANSMISSION BACK TO THE MANUFACTURER FOR THEM TO REPLACE THAT IS WAS A MANUFACTURER DEFECT. CAR CONTINUES TO LOOSE POWER (WHEN GOING UP HILL OR DRIVING AGAINST A 10 MILE AN HOUR WIND) PLACING ANY PASSENGERS IN DANGER SINCE THIS WILL OCCUR DRIVING 70 MILES AN HOUR OR SLOWER AT ANY TIME. NISSAN IS AWARE OF THE CVT ISSUE AND NEED TO REPAIR THE ISSUE FOR SAFETY AND NOT REPAIRING AT 80,000 MILES.

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - CHARLOTTE, NC

    THE BATTERY WAS DEAD ON TWO OCCASIONS WITHIN 2 WEEKS. THE FIRST TIME IT WAS PARKED IN MY GARAGE AND IT WAS MORNING. THE SECOND TIME IT WAS PARKED AT WORK. I DROVE THE CAR TO PURCHASE GAS AT LUNCH TIME AND WHEN I TRIED TO START IT TO GO HOME AT 4 PM THE CAR WOULD NOT START. AAA CAME AND BOOSTED THE BATTERY AND TIGHTENED THE CONNECTIONS THE FIRST TIME. THE SECOND TIME AAA JUST TIGHTENED THE CONNECTIONS ON THE BATTERY AND THE CAR STARTED. I JUST PURCHASED THIS CAR SO I DON'T KNOW WHAT PROBLEMS THE PREVIOUS OWNER HAD. WHY WOULD THE CONNECTIONS BE LOOSE. I HAVE NEVER HAD THIS PROBLEM BEFORE AND THIS IS MY SIXTH VEHICLE.

    Source: NHTSA WEB SITE
  • 2012 NISSAN JUKE
    - BRIDGEPORT, CT

    STRONG GAS ODOR IN CAR COMING FROM AIR VENTS FUEL PRESSURE REGULATOR WAS RE TORQUE UNDER A RECALL. NO VISIBLE LEAK GAS ODOR UNDER THE HOOD ALSO.STRONG ODOR UNDER HOOD. NISSAN WILL NOT COVER THEY SAY THEY ALREADY REPAIRED PART ALONE IS$ 800.00 AND WONT EVEN LOOK AT IT WITH OUT CHARGING ME HAD IT INDEPENDENTLY VERIFIED BYE A QUALIFIED MECHANIC.

    Source: NHTSA WEB SITE