2020 NISSAN LEAF Complaints

This vehicle has been impacted by the battery recall 24V-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Nissan, the manufacturer, has failed to remedy a safety recall, 24V-700, for my vehicle in a timely manner. A September 19, 2024 submission report states that Recall Number R24B2 will be remedied by November 2024. Now the Nissan website "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025". It is now August 2025 and no remedy has been established. This is a safety concern and a fire hazard and must be promptly addressed.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "EV System Error" and "Unable to Restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24V700000 (Electrical System). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Owners are advised not to use Level 3 quick charging until the remedy is completed. This recall was issued September 2024 and our family had just moved to an apartment building with no access to plug in vehicle to a regular outlet for Level 1 charging as per the guidance. This has caused a significant financial burden to our family of 5 -- we purchased this vehicle as a secondary form of transportation but we have been limited to its usage for nearly a year. Nissan continues to push the remedy timeline -- first it was March then "Spring" and now "Summer" -- we have submitted multiple inquiries and complaints through Nissan Customer Service and they have not made any effort in mediating a positive outcome for us -- meanwhile, we are paying monthly for the car loan, car insurance, and a parking space up to $600 -- currently at $6,600 cost to us with no real access to drive our vehicle as much as we can due to this charging limitation. This among many other recalls on this vehicle has not been addressed as required -- we have even asked Nissan to just buy this vehicle back to cover the loan balance but they refused and demanded that we just want for a repair in the future.