2023 NISSAN LEAF Complaints

The contact owns a 2023 Nissan Leaf. The contact stated that while driving at low speeds in a parking area, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle and came to a complete stop after colliding with another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.

After backing up and then putting the car in Drive, without warning the car accelerated uncontrollably accelerted, spun around twice and struck another vehicle before stopping.

I pulled into a parking spot and to ensure I stopped when I wanted to, I braked. The car accelerated, smashing into a building. I always drive in eco mode and generally use the e-pedal which was on at the time. I’m not sure if either or a combination of those may have been a factor in what happened. The car is available for inspection upon request. I was fine, but very shaken. The car is driveable, but the front bumper is mangled and the left blinker no longer works. The headlights are functional. The charger panel releases and I can pry it open, though it no longer pops up. No airbags were deployed. The car was going slow enough, there seems to be no damage to the building. I'm concerned what could happen when we drive into our garage or, worse, if there is a car or pedestrian in front of our car and rather than braking the car accelerates. I have seen several reports of similar experiences, though no resolutions or suggestions. I can imagine this being a one-time occurrence, but I am deeply concerned it is not. I've been at a loss in who and how this can be addressed. I have called several Nissan dealers. The service people that I spoke with were not optimistic about what they could discern and, more importantly, did not seem concerned. As a result, I called my long-time car mechanic who did some initial diagnostics, but they were inconclusive. There have been no other inspections. I have reported this to Nissan USA and have opened a case/claim. I don’t recall any warnings at the time. All recalls have been updated.

The contact owns a 2023 Nissan Leaf. The contact stated that while in the drive position, the vehicle erroneously accelerated backward and crashed into a second vehicle that was also parked in the driveway. No injuries were reported and no police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the vehicle was included in the NHTSA Campaign Number: 23V494000 (Vehilcle Speed Control). The local dealer was not yet contacted. The failure mileage was 150.

Soon after I leased this Leaf, I noticed shifting interference. It grew steadily worse over the 3 or so months I kept the Leaf. Toward the end of that time period, it took a great deal of maneuvering of the shift knob to get into the correct direction. It would flip back from position before it engaged the forward or reverse motion. I got involved in a fender bender incident which was at least partially a result of the shifting confusion. At one point I put 3-in-1 oil into the top of the shifting pad. It helped for a very short time. Finally, I could not get the car to move either forward or back. I had the car towed to the dealer. The dealer said that foreign something had gotten into the shifting mechanism. I noted that the shifting mechanism in this car is located directly adjacent to a drink cup holder. So, apparently splash from my drink caused problem. If true, at the least, the shifting mechanism ought to be water proofed from outside fluid and particulate travels. An unsafe regular occurrence, I think.

The windshield of my Nissan Leaf spontaneously cracked without being hit by anything externally. Upon inspection, it's pretty clear that the windshield didn't crack because of anything hitting it from the outside (which is what the dealer claimed), since the outside of the windshield is still completely smooth. The crack somehow started from the bottom of the inside of the windshield and propagated itself across the entire windshield. When the car was purchased, my dealer recommended warranty purchase because of the fragile windshield, which suggested that the windshield design may be faulty.

This car was delivered with no plastic panel covering the area above the driver's feet. The steering column, insulation, wiring, diagnostic port, and structural elements are visible. The selling dealer's initial reaction was that there should be a panel there, but they had not noted it as missing in their inspection. Another, closer, dealer saw photos and agree to install the panel, but did not have the correct part, and told me that another similar car on their lot did not have this panel, so perhaps it was supposed to be missing. My assumption is that it is not safe for these things to be exposed, especially the steering column. I will attach a photo of the area.

I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.

The car (2023 Nissan Leaf SV Plus) was being driven down an urban street during daylight hours and in good weather (no precipitation). The car was being driven in the middle lane, between the right lane and the left turn lane, and at slow speed, as it had been stopped for a stop light. There was a truck parked in the right lane with a "cherry picker" on it that was involved in tree trimming. The truck was not moving. As the Nissan Leaf started to accelerate from the stoplight, the car suddenly applied it's brakes, rapidly slowing the car to a stop, and almost causing the car following to strike the Leaf from behind.