2020 NISSAN LEAF Complaints

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part was not yet available for the recall repair. The contact had received the notification 18-months ago; however, parts were still unavailable. The dealer was contacted every six months, and the contact was informed that the part was still unavailable. The manufacturer was contacted; however, the contact was informed that the part was unavailable. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been open for 18-months, which was unacceptable. The contact stated that due to the unrepaired recall, the vehicle could not be charged using the quick charge, which was an inconvenience. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that the remedy was not yet available. The contact had not experienced a failure.

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan has not provided any timeline for shipment of the battery and says they will not provide that information. My car has been undriveable for nine weeks.

Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan issued a recall more than a year ago regarding the safety issue with the Lithium-ion Battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.

The vehicle is subject to an open safety recall related to the high-voltage battery. According to the recall notice, owners are instructed not to use Level 3 DC fast charging due to the risk of rapid battery heating and potential fire. At this time, there is no remedy available, and no estimated timeline has been provided. Because of this, the dealer is unable to perform any repair. The charging restriction significantly limits normal vehicle use, especially for longer trips that rely on DC fast charging. This condition creates an ongoing safety concern, as the vehicle contains a known battery-related defect with no available corrective action. The issue has been acknowledged by the manufacturer through an official safety recall, but the lack of a remedy leaves the risk unresolved.

The main traction battery is prone to overheating, risk of fire, or excessive lithium deposits causing electrical resistance, particularly during DC (Level 3) fast charging. I am unable to use advertised fast-charging features. The range of the car and it's usability is affected. The recall mentions a "software-only" remedy, but that does not fix the physical defect. After more than a year the recall status is still "remedy not available". I have contacted Nissan and they just state there is still no remedy at this time. Recall R24B2, 24V-700.

The high-voltage battery on my 2020 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

To Whom It May Concern, I am submitting a complaint regarding an unresolved safety recall affecting my vehicle: Vehicle: 2020 Nissan Leaf My vehicle is subject to an active safety recall related to the lithium-ion battery and DC fast-charging (Level 3 / CHAdeMO) capability. Nissan has advised owners not to use fast charging due to a risk of battery overheating and potential fire. Despite the recall being open for an extended period, Nissan has not provided a completed remedy for my vehicle. My local Nissan dealer has informed me that no repair or software update is currently available, and Nissan has not provided a definitive timeline for resolution. As a result: • A core advertised feature of the vehicle (DC fast charging) is unusable • The vehicle’s utility and value are significantly impaired • The recall remains open with no practical path to completion I am concerned that Nissan’s prolonged inability to remedy this safety defect leaves owners with an unsafe or materially compromised vehicle for an unreasonable length of time. I respectfully request that NHTSA review Nissan’s handling of this recall and take appropriate action to ensure a timely and effective remedy for affected owners. Thank you for your attention