2022 NISSAN LEAF Complaints

There has been a recall on my vehicle for months now, and previously there was a recall on other nissan leafs for over a year at this point before they branched out to include my vehicle. In the contract I signed to purchase my vehicle, I was stated to have access to tier 3 charging. I am unable to do that currently, and I do not live close to a tier 2 charger, so I am forced to use my tier 3 charging. They say not to do that, so I am left with a vehicle that I am unable to use, and have been for months. I iniated a buyback, but they declined it.

The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical system); however, the part to do the recall repair was not yet available. The contact stated that the recall summary included a possible fire risk. In addition, the contact stated that because of the unrepaired recall, the quick charger was not usable. The manufacturer was contacted; however, the contact was informed that the part for the recall repair was not available. The contact was informed that notification would be provided whenever available. The contact had not experienced a failure.

The vehicle is affected by manufacturer recall R25C8 (NHTSA 25V-655), which identifies a risk of battery overheating and potential fire during fast charging. The recall instructs owners not to use Level 3 (DC fast) charging because the vehicle’s battery system may enter a failsafe mode or experience thermal issues under high-load charging. This significantly restricts normal operation of the vehicle, especially for longer-distance travel, and raises concerns about battery safety during charging. The issue is ongoing, and no permanent remedy is currently available. The restriction on fast charging reduces the vehicle’s intended functionality and creates uncertainty about the safety of the high-voltage battery system. No collision or fire has occurred, but the condition remains unresolved. The vehicle remains available for inspection upon request.

Greetings My vehicle has approximately 63k and the entire battery pack has already been replaced one time. Approximately 3-4 weeks ago I got a letter informing me that I can no longer fast charge and there is no remedy for this at this time. I work 1 hour away from my home, so I haven't been able to get to work in weeks. I asked for a buy back and they stated no. I asked Nissan's Consumer Affairs for a rental and they said no. I asked the dealership where I purchased the vehicle for a rental and they said no. It is important to note that providing a rental is part of the recall or this is my understanding. It is also important to note that I have an extended warranty for this vehicle which should also include a rental. I pay almost $600 a month for this hunk of junk, and I cannot understand how this is acceptable in any way. Please advise.

Nissan has provided no remedy for this recall, no compensation, no rental vehicles, rendering this vehicle useless for long trips that require the use of a level 3 charger, which is why we purchased this vehicle in the first place

The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

The contact owns a 2022 Nissan Leaf. The contact stated that while attempting to charge the vehicle, the charging system became inoperable. There was no warning light illuminated. The contact stated that the system failed to charge the battery properly. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact not to use the Level 3 quick charging and confirmed that the part was not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unavailable.

The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. EVGO, one of the major lv3 chargers refuses service from customers with Leafs as well at this time, forcing me to rent a vehicle for long distance family trips this holiday season. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

Recall R25C8 affects my 2022 Leaf’s battery cells and makes Level 3 charging unsafe. The proposed software only detects the defect and may disable the car. It does not fix the battery. I request repurchase or replacement of the vehicle. I also want to note that EVgo, one of the largest fast charging networks, is refusing to initiate fast charging sessions for Nissan Leafs because of this defect. This means Level 3 charging is unavailable not just because Nissan told me to stop using it, but because charging networks themselves are blocking my vehicle. That is a direct and substantial loss of use and value.