2010 NISSAN MAXIMA Complaints

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHEN THE CONTACT APPLIED THE BRAKE PEDAL TO SHIFT THE VEHICLE INTO DRIVE, THE ENGINE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/06/15*LJ UPDATED 9/21/2017*CN

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

MY CAR WOULD NOT START WAS ABLE TO OPEN THE DOORS TO THE CAR BUT COULD NOT START THE CAR. CAR WAS TOWED TO NISSAN SERVICE STATION WAS TOLD THE STEERING LOCK HAD TO BE REPLACED FOR INTERNAL FAILURE AND IT WAS NO LONGER UNDER WARRANTY. $899.67 DOLLARS LATER AND AS I'M LEAVING THE SERVICE STATION I'M TOLD MY WARRANTY WAS UP BY A FEW DAYS AND ALSO NISSAN HAD EXTENDED THE WARRANTY FOR 2009 MODELS BUT NOT 2010 MODELS THIS IS A COPY TAKEN FROM NISSANASSIST.COM RELEASED IN 2013 (Q1.WHAT IS THE REASON FOR WARRANTY EXTENSION? A. TO ENSURE CUSTOMER SATISFACTION. MODEL YEAR 2009 ALTIMA AND MAXIMA VEHICLES ARE EQUIPPED WITH AN ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT. NISSAN HAS DETERMINED THAT ON A SMALL NUMBER OF VEHICLES, DUE TO A MANUFACTURING IRREGULARITY THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE STEERING COLUMN IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING.WHAT WILL BE THE CORRECTIVE ACTION? A. NISSAN WILL EXTEND ITS NEW VEHICLE LIMITED WARRANTY COVERAGE FOR THE AFFECTED PART NUMBERS FROM ITS ORIGINAL DURATION OF 36 MONTHS/ 36,000 MILES TO 72 MONTHS/UNLIMITED MILES ) I INVESTIGATED ON LINE AND THERE ARE MANY COMPLAINTS BY OWNERS WITH 2010 MODELS THAT HAVE THIS SAME PROBLEM NISSAN ADMITS TO A MANUFACTURE PROBLEM HOW CAN THEY NOT BE RESPONSIBLE FOR REPLACING IT FREE OF CHARGE FOR ALL 2010 WITH THE SAME PROBLEM. *TR

COULD NOT START MY CAR THE MORNING ON 1/14/15. HAD CAR TOWED TO DEALERSHIP WHO STATED THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED AND THIS WAS A KNOWN NISSAN ISSUE. HOWEVER, MY YEAR AND MODEL WAS NOT COVERED UNDER AN EXTENDED WARRANTY AS SOME 2009 MODELS WERE FOR THE SAME ISSUE. CALLED NISSAN AND THEY WOULD NOT COVER THE REPLACEMENT UNLESS THIS BECAME A KNOWN ISSUE ON 2010S AS WELL, AND A RECALL OR EXTENDED WARRANTY WAS ISSUED. *TR

MY BOYFRIEND AND I WERE DRIVING. WE PARKED THE CAR TO GET OUT AND WE TURNED THE CAR OFF. WE FORGOT TO CLOSE THE SUNROOF AND WENT TO CRANK THE CAR BACK UP TO CLOSE THE SUNROOF BUT IT WOULD NOT START. WE HAD NO CLUE AT FIRST WHAT WAS WRONG. WE CALLED NISSAN. THEY TOLD US WE WOULD HAVE TO BRING THE CAR TO THEM. BUT STATED IT COULD BE THE BATTERY IN THE CAR OR THE BATTERY IN THE KEYS. AND ALSO IT COULD BE THE KEY LOST PROGRAMMING WITH THE CAR. SO WE WENT AND BOUGHT BATTERIES FOR THE KEYS AND ALSO SENT AND BOUGHT A BATTERY FOR THE CAR. AND STILL NO LUCK. THEN WE CALLED THE LOCKSMITH OUT TO REPROGRAM THE KEYS. STILL NO LUCK. LOTS OF MONEY ALREADY LOST. WE THEN BEGAN TO SEARCH THE INTERNET. CAME ACROSS SO MANY COMPLAINTS OF THE SAME ISSUE. I WENT TO NISSAN TALKED TO SERVICE DEPARTMENT . I WAS TOLD I HAD NO RECALLS IN MY CAR. THAT THEY WOULD HAVE TO HOOK IT UP TO A MACHINE TO DETERMINE THE CAUSE OF THE PROBLEM WHUCHNIS 105 DOLLARS AND STILL I WOULD HAVE TO PAY FOR GETTING IT FIXED. IN WAS VERY UPSET. I TOLD THEM MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE. MY BOYFRIEND ALSO CALLED NISSAN AFFAIRS. WE WERE TOLD THE SAME THING AGAIN. THIS IS A SAFETY ISSUE. WHAT IF A CHILD N MOTHER BREAK DOWN OVER THIS AND GET ROBBED OR EVEN KILLED CAUSE THERE CAR WOULD NOT CRANK OVER NISSAN IGNORING THERE CUSTOMER ISSUES. THIS IS THERE PROBLEM. AND THEY NEED TO FIX IT. THERE ARE TOO MANY PEOPLE COMPLAIN IN I ABOUT THE SAME ISSUES FOR A RECALL NOT TO BE PLACED. THE CUSTOMER SERVICE IS HORRIBLE. YOU CARE MORE ABOUT THERE MONEY THAN THERE CUSTOMERS AND THEIR SAFETY. I ALSO WAS TOLD THEY NO LONGER USE THIS PART MODEL BECAUSE IT IS DEFECTIVE. I WILL NEVER BY FROM NISSAN AGAIN. I WILL GO TO THE NEWS PAPER AND THE NEWS ABOUT. NISSAN AND HOW THEY WILL NOT HELP THEIR CUSTOMERS ON A PART THAT IS DEFECTIVE AND WILL NOT RECALL. *TR

STEERING LOCK MALFUNCTIONED AND VEHICLE WILL NOT START. DEALER STATES NO RECALL BUT EXTENDED WARRANTY WHICH MINE EXPIRED A FEW MONTHS AGO. THIS SHOULD BE A RECALL!!!!!! THEY KNOW IT IS AN ISSUE ON ALL 2009-2010 MODELS AND SHOULD HAVE THEM ALL FIXED CONSIDERING THEY NO LONGER USE THE SAME STEERING LOCK MECHANISM. CAR WILL NOT START UNTIL PIECE IS FIXED. *TR

THE ELECTRIC STEERING WHEEL LOCK MECHANISM FAILED. NISSAN KNOWS THIS IS A FAULTY PART ISSUE. THEY ISSUED A RECALL FOR 2009 MAXIMAS. THEY CHANGED THE PART OUT IN LATE 2010 MODELS. HOWEVER, THOSE OF US WITH EARLY 2010 MODELS ARE OUT OF LUCK. WE DO NOT FALL INSIDE RECALL AND WE DID NOT GET THE NEW PART SO ALL OF US WITH FAILURE HAVE TO PAY TO HAVE VEHICLES TOWED TO A DEALERSHIP AND PAY $1,000 ($700.00 PARTS & $300.00 LABOR) FOR THE REPAIR. THE VEHICLE LITERALLY WILL NOT EVEN START. YOU CANNOT EVEN GET IT INTO NEUTRAL SO NOT SURE HOW IT CAN BE TOWED. I AM SECOND OWNER AND HAVE LESS THAN 40,000 MILES ON CAR. I LOVE THE CAR AND WAS THINKING ABOUT GETTING A SECOND ONE FOR WIFE TO DRIVE. WILL NOT BUY ANOTHER NISSAN NOR RECOMMEND THAT ANYONE ELSE DO SO IF THIS IS HOW THEY TREAT THE CONSUMER! I WANT THIS FAULTY PART FIXED FREE OF CHARGE! *TR

MY CAR WAS COMPLETELY DISABLED AFTER MULTIPLE ATTEMPTS TO START IT WITH THE STEERING WHEEL LOCK INDICATOR LIGHT ON. HAD TO GET MY CAR TOWED TO THE DEALERSHIP CLOSEST TO ME SINCE I HAD NO OTHER OPTION BECAUSE IT WOULD NOT START. THE TOW TRUCK DRIVER NEEDED TO MANUALLY PUT MY CAR IN NEUTRAL BECAUSE IT WAS NOT IN A CONVENIENT LOCATION TO GET IT ON THE TRUCK. NOT SURE WHAT I WOULD HAVE DONE IF I HAD PARALLEL PARKED IT AT WORK SINCE CLEARLY THERE WAS NO OTHER WAY TURN IT ON AND MOVE IT. SINCE MY CAR IS A 2010, NISSAN CUSTOMER CLAIMS REP. REFUSES TO DO ANYTHING SINCE IT WASN'T A 2009 MODEL WHICH HAD A RECALL FOR THE SAME EXACT PART. APPARENTLY THEY USED A "DIFFERENT MANUFACTURER" EVEN THOUGH MY CAR WAS BUILT IN THE YEAR 2009. OBVIOUSLY THIS IS A FAULT IN THE DESIGN OF THIS PART SINCE NOT ONLY ONE MANUFACTURER BUT TWO ARE CAUSING THIS ISSUE IN 2009 AND 2010 MODELS. APPARENTLY THEY DO NOT FEEL AS THOUGH THEY ARE RESPONSIBLE DESPITE MULTIPLE COMPLAINTS AND DO NOT CARE ABOUT CUSTOMER SATISFACTION. I HAD TO TAKE MY CAR TO THE CLOSET DEALERSHIP SERVICE DEPARTMENT WHICH CHARGED ME $967.50 TO GET IT FIXED WITH THE HOPES THAT NISSAN WOULD OWN UP TO THEIR FAULTY EQUIPMENT. I COULD HAVE TAKEN IT TO MY MECHANIC WHO WOULD HAVE DONE IT CHEAPER, HOWEVER THIS IS CLEARLY NOT SOMETHING I SHOULD BE RESPONSIBLE FOR PAYING. I THINK IT'S COMPLETELY RIDICULOUS THAT NISSAN HASN'T DONE ANYTHING ABOUT THIS SINCE THEY CLEARLY ACKNOWLEDGE THE ISSUE AND HAVE REIMBURSED THE 2009 MODEL YEAR OWNERS. I WILL NOT BE RECOMMENDING ANYONE BUY THEIR CARS UNTIL THIS ISSUE HAS BEEN RESOLVED. EVERY TIME I GET IN MY CAR, I WILL BE BITTER ABOUT DRIVING IT AND WILL NEVER PURCHASE ANOTHER ONE. IN FACT I HAD ALMOST TALKED A FRIEND TO SWAPPING THEIR 98' MAXIMA TO A NEWER ONE BY TALKING ABOUT ALL THE GREAT FEATURES SUCH AS HEATED STEERING WHEEL, NAVIGATION, BACK UP CAMERA ETC. NOW THEY'RE LOOKING AT OTHER OPTIONS. *TR

I WENT TO START MY CAR AND IT WOULD NOT START. THE KEY FOB WORKED AND LIGHTS INSIDE CAR WOULD TURN ON. WHEN I PUSHED ON BRAKE AND START BUTTON, NOTHING HAPPENED. I TOOK THE CAR TO DEALER AND WAS TOLD THE STEERING WHEEL LOCK MECHANISM WAS BROKEN AND NEEDED TO BE REPLACED. I WAS TOLD THE EXACT SAME PART ON 2009 MODELS HAD A RECALL, BUT NOT 2010 MODELS. IT SEEMS TO BE THAT THE UNITS THEMSELVES ARE FAULTY AND SHOULD BE REPLACED BY THE MANUFACTURER AS DEFECTIVE SINCE I HAVE READ MULTIPLE COMPLAINTS REGARDING THIS ISSUE. *TR

ELECTRONIC STEERING COLUMN LOCK - (ESCL) FAILED. CAR WILL NOT START. KEY FOB IS OPERATIONAL. KNOWN ISSUE WITH 2009-2010 NISSANS. UNITS ARE DEFECTIVE, NISSAN NOT WILLING TO TAKE RESPONSIBILITY FOR 2010 PARTS. FAILURE WILL HAPPEN INSTANTLY, AND WILL LEAVE YOU STRANDED ANYTIME ANYPLACE. VEHICLE HAS TO BE TOWED TO DEALERSHIP FOR REPAIR. REPAIR COST IS >$1,000.00