2010 NISSAN MAXIMA Complaints

MY VEHICLE HAS BEEN PROPERLY MAINTAINED, I HAVE CONSISTENT SERVICE RECEIPTS. I PULL INTO MY DRIVEWAY, CUT MY CAR OFF AND WALK INTO MY HOME, AS I ALWAYS DO. I COME BACK APPROX 3 HOURS LATER, AND MY ENGINE WILL NOT START. THERE IS A "KEY" LIGHT ON. MY BATTERY IS NOT DEAD, ALL OTHER ELECTRICAL FUNCTIONS SEEM TO BE WORKING FINE. HOWEVER MY ENGINE WILL NOT START AT ALL. I MUST HAVE IT TOWED. *TR

2010 NISSAN MAXIMA (ELECTRONIC STEERING COLUMN LOCK) ISSUE. AFTER STARTING MY CAR AND DRIVING 5 MINUTES TO THE GAS STATION, I TURNED OFF MY CAR AND WENT INSIDE THE GAS STATION. WHEN I CAME OUT TO START THE CAR, I SAW LITTLE INDICATOR ON THE DASH THAT LOOKS LIKE A KEY. I ALSO SEE AN INDICATION, INSTRUCTING ME TO REMOVE MY KEY FOM FROM THE DOCK. ALL AND ALL MY CAR WILL NOT START, AND AFTER RESEARCH I SEEING THAT LOADS OF OTHER ARE HAVING THE SAME ISSUE.I'M EXPECTING NISSAN TO NOT COVER THIS. MY CAR HAS BEEN TOWED TO THE LOCAL DEALERSHIP FOR REPAIR. I STRONGLY AGREE THAT THIS ISSUE SHOULD BE COVERED UNDER A RECALL, SINCE IT'S THE EXACT SAME ISSUE THE 2009 MODELS ARE HAVING. *TR

MY WIFE TRIED TO START THE CAR AND DISCOVERED THE KEY WOULD UNLOCK THE DOOR BUT THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS TO JUMP THE CAR I HAD TO BUY A NEW BATTERY. WHEN THIS WOULDN'T WORK I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS NOW TELLING ME THE STEERING WHEEL LOCK IS BAD AND IT WILL COST $1200 TO FIX IT. AFTER SOME INVESTIGATION IT TURNS OUT THIS IS HAPPENING TO EVERYONE WITH THIS YEAR AND MAKE VEHICLE. PITTY NISSAN REFUSES TO FIX A PART WHICH IS KNOWN TO BE FAULTY AND CONTINUES TO PUT ITS CUSTOMERS IN HARMS WAY. PLEASE DO NOT PURCHASE A NISSAN THIS IS HAPPENING TO EVERYONE I KNOW WHO HAS NISSANS. VERY SCARY SITUATION IF IT WENT OUT WHILE DRIVING SHE COULD HAVE DIED. *TR

WE OWN A 2010 NISSAN MAXIMA MANUFACTURED IN 2009. WE BOUGHT THE VEHICLE NEW IN JANUARY 2010. ON MONDAY, MY CAR REFUSED TO START. AFTER CONDUCTING SOME RESEARCH, I DISCOVERED OUR VEHICLE HAS A DEFECTIVE ESCL WHICH IS LEAVING PEOPLE STRANDED BECAUSE THEIR CAR WON'T TURN ON AND NEITHER WILL ANY ACCESSORY FUNCTION THERE ARE HUNDREDS UPON HUNDREDS OF COMPLAINTS ON THE INTERNET FROM LOYAL CUSTOMERS WHO HAVE SPENT $700 TO $1600 FIXING THIS PROBLEM. 2009 MODELS ARE NOW PART OF AN EXTENDED WARRANTY PROGRAM TO REPLACE THIS PART. MY VEHICLE IS NOT PART OF THAT EXTENDED WARRANTY EVEN THOUGH IT IS THE SAME EXACT PART. YESTERDAY, I CALLED NISSAN OF AMERICA TO REQUEST THAT MY VEHICLE BE ADDED TO THE EXTENDED WARRANTY PROGRAM. THE EMPLOYEES INFORMED ME THAT I COULD TAKE MY VEHICLE TO THE NISSAN DEALERSHIP FOR REPAIR, PAY THE BILL AND THEN SUBMIT FOR A "GOOD WILL" REIMBURSEMENT THAT MAY OR MAY NOT BE GRANTED AFTER AN UNDEFINED EVALUATION PERIOD. LATER IN THE EVENING, I SPOKE TO A SUPERVISOR AFTER SHE CALLED. AGAIN, I RECEIVED THE SAME INFORMATION. AFTER 25 MINUTES, I FINALLY GOT IT BUMPED TO THE EXECUTIVE DEPARTMENT FOR CONSIDERATION OF MY REQUEST FOR APPEAL. FRANKLY, I FULLY EXPECT TO HAVE THE SAME RESPONSE TOMORROW. I HAVE NOT BEEN ON THE PHONE DEALING WITH THIS ISSUE FOR ALMOST AN HOUR AND A HALF. NISSAN WANT ME TO GET THE CAR FIXED FIRST AND THEN SUBMIT A REIMBURSEMENT THAT MAY OR MAY NOT BE GRANTED. THIS IS NOT ACCEPTABLE. ADDING MY VIN TO THE EXTENDED WARRANTY PROGRAM WILL SOLVE THIS ISSUE. THE BOTTOM LINE IS I AM RESPECTFULLY REQUESTING THAT MY VEHICLE BE IMMEDIATELY ADDED TO THE EXTENDED WARRANTY PROGRAM TO REPLACE THE ESCL AND FOR MY TOW BILL TO THE DEALERSHIP BE REIMBURSED. THIS IS A SAFETY ISSUE AS IT IS LEAVING MOTORISTS STRANDED BECAUSE THEY CAN'T TURN THEIR CAR ON, CAN'T ROLL DOWN THE WINDOWS, AND CAN'T TURN ON ANY ACCESSORIES. *TR

I HAD DRIVEN MY CAR TO CHURCH, EVERYTHING WAS FINE. AFTER CHRUCH, I GOT IN MY CAR AND IT WOULDN'T START. NOTHING WOULD WORK. THE KEYLESS REMOTE WOULD UNLOCK THE DOORS BUT WHEN PUSHING THE START BUTTON NOTHING HAPPENED. THE AUXILIARY DIDN'T EVEN WORK. I HAD TO HAVE THE CAR TOWED TO A MECHANIC. AFTER RUNNING DIAGNOSTICS ON THE CAR, I WAS TOLD THE CAR HAD TO GO TO THE NISSAN DEALERSHIP DUE TO NISSAN DOESN'T RELEASE ALL CODING. ANOTHER TOW BILL TO HAVE THE CAR TAKEN TO LOCAL NISSAN DEALERSHIP. DIAGNOSTICS RAN ON THE CAR AND IT WAS THE "ELECTRONIC STEERLING WHEEL LOCK". THIS IS PART OF THE SECURITY/ANTI-THEFT MECHANISM THAT IS LOCATED IN THE STEERING COLUMN. IT HAD TO BE REPLACED AT OWNER'S EXPENSE. THIS IS KNOWN DEFECT IN 2009-2010 NISSAN ALTIMA, MAXIMA AND 370Z. THE OWNERS HAVE NO WARNING BEFORE THIS HAPPENS. YOU ARE TOTAL STRANDED AT THAT SPOT. AFTER GOOGLING THIS PROBLEM, I HAVE FOUND MULTIPLE COMPLAINTS AND THAT NISSAN IS NOT ACCEPTING RESPONSIBILITY. THIS PART IS NOW BEEN "REDESIGNED" SO THAT THIS ISN'T HAPPENING. *TR

I TURNED OFF MY CAR AT A GAS STATION AND WAS UNABLE TO TURN IT BACK ON. THE INTELLIGENT KEY LIGHT CAME ON THE DASH AND THE CAR WAS UNRESPONSIVE. THE KEY WOULD LOCK/UNLOCK THE DOORS BUT THE IGNITION WOULD STAY ON "LOCK" AND NOT PROVIDE ANY SORT OF POWER INCLUDING HEAT ON A COLD THANKSGIVING NIGHT. *JS

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING AT VARIOUS SPEEDS AND OFTEN FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE BATTERY AND THE ALTERNATOR BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE ESCL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 1/23/15*CN THE STEERING LOCK MODULE WAS REPLACED. UPDATED 03/02/15

I WENT INTO MY CAR AND TRIED TO TURN IT ON ONLY TO SEE THE YELLOW KEY LIGHT UP ON THE DASH ALONG WITH MY STEERING WHEEL LOCKING UP ON ME. SO I CALL NISSAN THEY TRY TO GIVE ME A COUPLE TRICKS TO MAYBE GET THE STEERING WHEEL TO UNLOCK AND NOTHING WORKED, SO I HAD TO GET IT TOWED IN. THERE THEY SAID THE ELECTRONIC STEERING WHEEL LOCKED ON ME AND THERE WAS "NO SPECIFIC CAUSE" AS TO WHY THIS OCCURRED. AND THE REAL KICKER IS THAT MY CAR IS STILL COVERED UNDER THE FACTORY WARRANTY BUT THIS ISSUE ISN'T INCLUDED IN THAT WARRANTY SO I HAD TO PAY OVER $900 TO REPLACE IT. THE PART THAT BAFFLED ME IS THAT THIS ISSUE IS COVERED UNDER THE 09 MAXIMA AND 2010 370Z'S WARRANTY BUT THE 2010 MAXIMA EVEN THOUGH IT HAS THE SAME ISSUE IS SKIPPED OVER FOR SOME REASON. *TR

CAME OUT OF THE STORE AND THE CAR WOULD NOT START. GOT THE CAR TOW TO THE NISSAN DEALER ON MONDAY NOVEMBER 25TH 2014. THE DEALER SAID IT WAS A INTERNAL SHORT IN THE STEERING LOCK THAT COST ME $950.00 TO REPAIR. *TR

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, AN UNKNOWN WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.