2010 NISSAN MAXIMA Complaints

I WAS AT WORK, WENT TO GET INTO MY CAR AND COULDN'T START IT UP. I NOTICED THE "LOCK" WAS ON AND THE KEY LIGHT. I CALLED MY HUSBAND AND HE DIDN'T KNOW WHAT TO DO. MY HUSBAND CAME AND PICKED ME UP AND FORTUNATELY WHERE I BOUGHT MY CAR IS RIGHT AROUND THE CORNER FROM MY JOB. WE WENT INTO GANLEY NISSAN IN MAYFIELD HEIGHTS, OH AND THEY TOLD ME TO TRY THE KEY PORT. I PLACED MY KEY INTO THE KEY PORT, STILL NOTHING. I SPOKE WITH THE SERVICE PEOPLE AT GANLEY AND THEY TOLD ME THAT THEY WILL CHECK MY EXTENDED WARRANTY, BUT THIS WAS ONLY COVERED ON ALTIMA'S LAST YEAR AND NOT MAXIMA'S. MY QUESTION IS WHY NOT! THIS IS FRAUD AS FAR I AM CONCERNED. HOW CAN THESE BIG INDUSTRIES GET AWAY WITH THIS NONSENSE, SELLING US PRODUCTS THAT DOES NOT LAST, AND THEN WE HAVE THE SERVICE INDUSTRY CAPITALIZING ON THIS. IT IS NOT FAIR, AND THIS IS A BIG BUMMER ON MY THANKSGIVING/CHRISTMAS HOLIDAY IF I HAVE TO COME OUT OF MY POCKET FOR SOMETHING THAT NISSAN SHOULD BE TAKING CARE OF. THEY HAVE ENOUGH COMPLAINTS FOR MAXIMA AS WELL TO DO A RECALL, OR BE FAIR AND PAY FOR THESE REPIARS. THIS IS NOT RIGHT! I LOVED MY CAR UNTIL YESTERDAY! *TR

CAR PARKED AT MY EMPLOYMENT PARKING LOT AND WILL NOT START BECAUSE THE STEERING WHEEL LOCKED AND KEY INTELLIGENT KEY LIGHT IS ON. KEY DOES NOT WORK. THIS HAS BEEN A PROBLEM WITH NISSAN FOR YEARS, AND NISSAN WANTS TO CHARGE ME $100 FOR DIAGNOSTICS WHEN THEY ALREADY KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT. COMPLAINT: VEHICLE WON'T START; NISSAN'S FAILURE TO RECALL THIS PROBLEM AND HAVE IT CORRECTED; FAILURE TO START WITH STEERING WHEEL IN LOCK POSITION AND INTELLIGENT KEY DOES NOT WORK. THE INTELLIGENT KEY IS NOT THAT INTELLIGENT! *TR

AFTER GETTING BACK INTO MY CAR AFTER DINNER, MY CAR WOULD NOT START. THE STEERING WHEEL MOVES, BUT THE BRAKE PEDAL WAS LOCKED. THE PUSH IGNITION SWITCH WOULD ONLY GO IN THE "LOCK" POSITION. THE "KEY" ICON WAS LIT UP ON THE LEFT SIDE OF THE DASH. PUTTING THE FOB KEY INTO THE SLOT (THE BACK UP WAY OF STARTING THE CAR) ALSO DID NOT WORK. FROM WHAT I READ ON LINE, MANY 2009-2010 NISSAN MODELS HAVE HAD THIS PROBLEM, WHICH HAS BEEN ATTRIBUTED TO A STEERING COLUMN LOCK MECHANISM THAT DOESN'T DISENGAGE. I IMAGINE THIS WILL COST ME ABOUT 700-1000$ TO FIX, NOT TO MENTION THE COST TO TOW THE VEHICLE TO THE NISSAN DEALERSHIP. *TR

THE ELECTRONIC STEERING WHEEL LOCK ON THE VEHICLE HAS MALFUNCTIONED AND WILL NOT ALLOW THE STEERING WHEEL TO LOCK. THIS ULTIMATELY PREVENTS THE CAR FROM STARTING DO TO THE PUSH TO START FEATURE. NISSAN RELEASED A WARRANTY EXTENSION FOR THE 2009 MODEL MAXIMA WHICH IS IDENTICAL TO 2010 MODEL THAT I HAVE, BUT THE REPLACEMENT PART FOR MY VEHICLE IS NOT COVERED UNDER THE WARRANTY.PLEASE INVESTIGATE THIS ISSUE BECAUSE THERE ARE ALMOST 100 SIMILAR COMPLAINTS LISTED ON NHTSA WEBSITE. *TR

ON MY 2010 MAXIMA THE STEERING WHEEL LOCK FAILED. THE SYMPTOM WAS THAT I WAS ABLE TO UNLOCK THE DOOR, BUT THE PUSH BUTTON START FAILED. AFTER HAVING MY CAR TOWED TO A DEALERSHIP AND THE REPAIR COMPLETED AT A COST OF $1059.57 I SPOKE WITH THE SERVICE MANAGER. HE NOTIFIED ME THAT THE PROBLEM HAS BEEN REPAIRED AT HIS SHOP NUMEROUS TIMES AND THAT HE THOUGHT THERE WAS AN EXTENSION ON THE WARRANTY FOR THE FAILED PART AND LABOR. IT TURNS OUT THAT THIS EXTENSION WAS ONLY FOR THE 2009 MAXIMA FOR THE SAME DEFECTIVE PART. I FILED A CLAIM TO NISSAN AND I WAS REJECTED BY THEM. I EXPLAINED THEM THIS IS THE IDENTICAL PART AND PROBLEM THAT THE 2009 MAXIMA'S HAD, BUT THERE WAS NO NEGOTIATING WITH THEM. *TR

PUSH START BUTTON JUST STOPPED WORKING. I CALLED AAA AND THE GUY WHO TOWED ME TO THE NISSAN DEALER TOLD ME HE SEES 10 ALTIMAS AND MAXIMAS PER WEEK (YES, HE SWORE IT WAS 10 PER WEEK!) WITH THE SAME DEFECTIVE STEERING LOCK PROBLEM, WHICH DISABLES THE PUSH-START BUTTON. I ASKED HIM IF HE SEES ANY OTHER MANUFACTURERS WITH THIS PROBLEM. HE SAID NO. THE COST WAS $920 TO FIX IT. BASED ON WHAT THE AAA GUY TOLD ME, AND THE INCREDIBLE NUMBER OF ANGRY PEOPLE COMPLAINING ABOUT THIS PROBLEM ON THIS WEBSITE, IT'S PRETTY OBVIOUS THE SCALE OF THIS DEFECT MERITED A RECALL. WHAT A SHAME. THREE OF MY PAST FOUR CARS HAVE BEEN NISSANS, INCLUDING THE LAST TWO. I PAY OFF MY MAXIMA IN A FEW MONTHS AND WAS LOOKING FORWARD TO BUYING THE NEW MAXIMA AS SOON AS IT COMES OUT. AFTER THIS, NEITHER I NOR ANYONE IN MY FAMILY WILL EVER, EVER, BUY A NISSAN AUTOMOBILE AGAIN. *TR

ON NOVEMBER 11TH, AFTER WORK AT 3:10PM. I WENT TO MY CAR TO START IT. UNABLE TO START IT I CHANGED THE CAR BATTERY, CHANGED THE BATTERY IN THE KEYLESS REMOTE, BUT THE CAR STILL WAS UNABLE TO START. I CALLED NISSAN KOPPEL AND THEY SENT A MECHANIC TO DO A DIAGNOSTIC, THE RESULTS SHOWED THAT THE STEERING LOCK MALFUNCTIONED, AND I HAD TO BUY A NEW PART. ACCORDING TO THE TECHNICIAN I AM SUPPOSE TO BE UNDER THE WARRANTY DUE THE FACT THAT MY CAR WAS MANUFACTURED ON 09/09. IT COST ME $928.46 TO RECTIFY MY PROBLEM. I CALLED NISSAN AND THEY REFUSED TO REIMBURSE ME DUE THE FACT THAT MY MODEL IS NOT ON THE RECALL LIST. 8 HAVE PURCHASED THIS CAR IN 05/12/14. IT'S OUTRAGEOUS AND UNFAIR!!! *TR

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE PUSHED TO START BUTTON WAS PRESSED AND THE INSTRUMENT PANEL ILLUMINATED. HOWEVER, THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT WAS ADVISED BY AN ONLINE BLOG TO PULL THE PLASTIC PANEL UNDER THE STEERING WHEEL DOWN, AND TAP THE LOCK IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

I TRIED TO START MY CAR AND IT WOULD NOT START. THE PUSH START INDICATED THAT IT WAS LOCKED. I HAVE NEVER HAD ANY ISSUES WITH IT PREVIOUSLY. THE DEALERSHIP IS QUOTING A PRICE OF $1186 OF WHICH I DO NOT HAVE. I HAVE RESEARCHED THE INTERNET AND FOUND THE SAME ISSUES WITH THE SAME TYPE VEHICLE. THIS IS UTTERLY RIDICULOUS AND I AM VERY DISPLEASED TO SAY THE LEAST. *TR

OUR 2010 NISSAN MAXIMA WOULD NOT START. THIS PRESENTED AN UNSAFE SITUATION IN WHICH MY WIFE WAS VIRTUALLY STRANDED LATE IN THE AFTERNOON WITH INCLEMENT WEATHER. THE IGNITION SWITCH WOULD NOT START THE CAR WHEN DEPRESSED AND THE STEERING WHEEL WAS LOCKED. WE ATTEMPTED TO USE TWO SEPARATE KEY FOBS FOR OUR CAR BUT NEITHER WORKED. WE HAD OUR CAR TOWED TO THE NISSAN DEALERSHIP AND THEY STATED THAT IT HAD A DEFECTIVE STEERING LOCK AND THEREFORE WOULD NOT START. THE PARTS NEEDED AND PART NUMBERS ARE SHOWN BELOW: ** STEERING LOCK (SOME REFERENCED PARTS SOURCES ONLINE ALSO REFER TO IT AS AN IGNITION LOCK ASSEMBLY) (1 EA) PART #: 48700-9N00B ** LOCK BOLT/SCREW (4 EA) PART # 48703-06F0A WE WERE QUOTED AN ASTRONOMICAL PRICE OF $1,650 DOLLARS TO REPLACE THE STEERING LOCK. IT JUST SEEMS OUTRAGEOUS AND UNBELIEVABLE! I READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ONLINE FOR OWNERS OF THIS SAME TYPE OF NISSAN VEHICLE. MANY HAD THE SAME PROBLEM ARISE AT ROUGHLY THE SAME RECORDED MILEAGE. THIS APPEARS TO BE A MECHANICAL DEFECT THAT NISSAN HAS BEEN AWARE OF BUT HAS DONE NOTHING TO REMEDY THE PROBLEM. I KNOW OF ABSOLUTELY NO RECALLS FOR THIS PROBLEM. I BELIEVE THAT THIS PROBLEM CONSTITUTES AN INHERENT MECHANICAL DEFECT IN THE DESIGN AND CONSTRUCTION OF THE STEERING AND IGNITION SYSTEM WHICH PRESENTS A HAZARD FOR OWNERS/OPERATORS, AN UNREALISTIC COST FOR AN ISSUE THAT ACTUALLY SHOULD NOT OCCUR, AND LEAVES OWNERS/OPERATORS STRANDED AND BECAUSE THE SYSTEM WON'T OPERATE AND TURN ON THE VEHICLE. I SEE IT AS A MAJOR SAFETY ISSUE WHICH SHOULD BE EXAMINED CLOSELY FOR AN IMMEDIATE RECALL. I ASK THAT YOU PLEASE TAKE ACTION WITH NISSAN TO REMEDY THIS ISSUE AS QUICKLY AS POSSIBLE. THANK YOU. *TR