2007 NISSAN MAXIMA Complaints

TO NTSB: I PURCHASED AND INSTALLED REPLACEMENT WIPER BLADES FOR THIS VEHICLE, THEY WERE INSTALLED PER THE ENCLOSED INSTRUCTIONS... ONCE THE WIPERS WERE USED DURING A RECENT RAIN EVENT, IT WAS EVIDENT THAT A PROBLEM WITH THE NEW WIPER BLADES WAS OCCURRING. I HAD THE WIPERS INSPECTED BY THE AUTO PARTS STORE SALES PERSON AND HE CONFIRMED MY FINDINGS... THERE WAS A DESIGN PROBLEM WITH THE WIPER BLADE ASSEMBLY, A 1/2" OFFSET IN THE MOUNTING THAT CAUSE THE WIPER BLADE ON THE DRIVER SIDE TO STRIKE THE WINDSHIELD TRIM WITH FULL FORCE, ACTUALLY BENDING THE METAL TRIM, SO ANOTHER SET OF WIPER BLADES WERE NEEDED, DUE TO THE INTERFERENCE ISSUES. HERE IS MOST OF MY LETTER TO TRICO, PLEASE READ... TO TRICO PRODUCTS: I WANT TO EXPRESS MY CONCERNS OVER THE TRICO SENTRY REPLACEMENT WIPER BLADES THAT I PURCHASED AT MY LOCAL O'REILLY AUTO PARTS STORE LAST YEAR. THE SPECIFIED PART NUMBER FOR THE DRIVERS SIDE OF MY GIRLFRIENDS 2007 NISSAN MAXIMA ( #32-260 ) DID NOT PERFORM AS IT SHOULD... THE PASSENGER SIDE WAS NOT AN ISSUE, HERE IS THE ISSUE: WHEN THE WIPERS WERE RUNNING, THE DRIVER SIDE WIPER WAS HITTING THE WIDOW POST, AND THERE WAS A VERY LOUD BANGING NOISE THAT WAS SO LOUD THAT WAS JUST CRAZY! THIS NOISE WAS ONLY HEARD ONCE THE WIPERS WERE RUNNING... AND OF COURSE WE ARE IN THE MIDDLE OF A MAJOR DROUGHT, BECAUSE IT HASN'T RAINED IN SOUTHERN CALIFORNIA IN LIKE FOREVER... THE TRICO SENTRY WIPER ON THE DRIVERS SIDE ACTUALLY PUT SCRATCHES AND DENTS ON THE WINDOW TRIM. THIS PROBLEM / ISSUE HAPPENS BECAUSE OF A .500 INCH OFFSET IN THE WIPER BLADE MOUNTING... THIS 1/2" OFFSET, IS WHAT I WOULD CALL A DESIGN FLAW IN THIS CASE. IT'S ALL ABOUT SAFETY ! AND THIS PROBLEM MAY / WILL EVENTUALLY LEAD TO A WIPER FAILURE... REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TIMING CHAIN TENSIONER AND GUIDE IS DEFECTIVE. IT IS A KNOWN ISSUE (SINCE 2004) BUT NISSAN REFUSES TO PAY FOR IT AND PASS THE COSTLY REPAIRS ONTO THE CONSUMER.

TL* THE CONTACT OWNS A 2007 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH,THE SUN ROOF EXPLODED AND PIECES OF GLASS FELL INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 206,000. UPDATED 7/16/15*CN

WHILE DRIVING ON THE INTERSTATE I FELT AN EXPLOSION AND NEARLY LOST CONTROL OF MY BLOOD PRESSURE, AND I SUFFER FROM HYPER-TENSION. THE MOON ROOF EXPLODED AND I HAD NO IDEA WHAT HAD HAPPENED. I LOOKED AROUND TO SEE IF A GUN HAD BEEN POINTED AT ME BECAUSE THE SOUND WAS SIMILAR AND THE IMPACT TO THE CAR FELT AS THOUGH IT HAD BEEN HIT BY AN OBJECT. THE COVER OVER THE MOON ROOF WAS CLOSED SO THAT PREVENTED ANY GLASS FROM ENTERING AND CUTTING ME. I PULLED OFF AT THE NEXT EXIT TO FIND A GAPPING HOLE, SHATTERED GLASS ON THE ROOF AND MY HEART BEATING RAPIDLY. ONCE I GOT HOME I TAPED THE ROOF AND BY THE TIME I GOT TO THE REPAIR SHOP THE NEXT DAY THE PRESSURE CAUSED THE ROOF TO REOPEN AND CONTINUE TO BREAK. I CONTACTED NISSAN TO SEE IF THIS VEHICLE WAS UNDER RECALL AND THEY SAID NO. THE COST WAS MY EXPENSE. NOW I DO NOT OPEN THE SHADE AT ALL FOR FEAR OF THIS HAPPENING AGAIN RESULTING IN INJURY. I LIVE IN A VERY HOT AND HUMID AND RAINY CLIMATE AND WHEN THIS OCCURED THE TEMPERATURE WAS IN THE 70'S, AND THE TIME OF DAY WAS APPROX 6:45PM. I ASKED THE GLASS COMPANY HAD THEY HAD ANY CUSTOMERS IN WITH THIS PROBLEM AND THEY AFFIRMED. THE MOON ROOF GLASS WAS ORDERED AND SHIPPED DIRECTLY TO THE GLASS COMPANY AND MY CAR WAS OUT OF COMMISSION FOR A FEW DAYS. THE MOON ROOF DOES NOT OPEN AT ALL, IT WAS DESIGNED THAT WAY. IF A SAFETY NOTICE HAD BEEN ATTACHED I MORE THAN LIKELY WOULD NOT HAVE PURCHASED THIS TYPE OF VEHICLE.

TIMING CHAIN NEEDED TO BE REPLACED. UNDERSTAND FROM INTERNET SEARCH THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THE NISSAN TIMING CHAINS AND THEIR DEFECTIVE DESIGN AND NATURE. ACCORDING TO DEALER, NO RECALL OR SERVICE BULLETINS ISSUED ABOUT THIS DEFECT. *TR

DRIVER'S SIDE AND PASSENGER'S SIDE FLOOR PANS RUSTED OUT. REST OF THE UNDERCARRIAGE IS FINE. UNDERSTAND FROM INTERNET SEARCH THAT THIS HAS OCCURRED IN OTHER NISSAN VEHICLES SINCE AT LEAST THE 2004 MODELS. DEALER INDICATES THAT THIS IS A PROBLEM "ABOUT WHICH THEY HAVE HEARD" BUT THERE ARE NO RECALLS OR SERVICE BULLETINS ISSUED BY NISSAN. *TR

TOOK CAR TO THE GARAGE FOR INSPECTION. IT DID NOT PASS DUE TO RUST UNDER DRIVER'S AND PASSENGER'S SIDE FLOOR BOARDS. THEY TOLD ME THE REST OF THE CAR WAS IN PERFECT CONDITION AND THAT THEY BELIEVED IT MIGHT BE A MANUFACTURING DEFECT. THE AMOUNT OF RUST IS FAR BEYOND WHAT AN 8 YEAR OLD CAR SHOULD HAVE. CONTACTED NISSAN BUT THEY TOLD ME THE RUST WARRANTY IS ONLY COVERED FOR 3 YEARS/36,000 MILES AND IT IS TOO FAR OUT OF WARRANTY FOR THEM TO DO ANYTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MAXIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FLOORBOARD WAS ROTTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FLOORBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

WHEN I BROUGHT MY CAR TO THE MECHANIC TO FIX THE BRAKES, HE DID NOTICE THAT THE FLOOR PANEL HAD A HUGE HOLE DUE RUST. THIS WAS IN THE DRIVER AND PASSENGER'S SIDE. HIS COMMENT WAS: "THE AMOUNT OF RUST ON THE FLOOR PANEL IS SUCH THAT IT COULD HAVE AN IMPACT IN THE SAFETY OF THE VEHICLE. THIS IS A SAFETY ISSUE DUE THE FACT THAT THE RUST HAS COMPROMISED THE STRUCTURE OF THE VEHICLE." THE MECHANIC AND MYSELF CAME TO THE CONCLUSION THAT THE RUST IS BECAUSE OF THE POOR QUALITY OF THE METAL PART ON THE METAL PANEL. A 7 YEAR OLD CAR SHOULDN'T HAVE THIS KIND OF PROBLEM. I DROVE A NISSAN MAXIMA ALL THE WAY TO 250,000 MILES AND THE FLOOR PANEL DIDN'T SHOW ANY SIGN OF RUST. WHAT IS THE PROPER STEPS I MUST TAKE SO TO REQUEST FROM NISSAN MAXIMA TO COVER THE REPAIR? SHOULD THIS CAR'S CONDITION HAVE A RECALL MANDATE FROM THE NHTSA? YOUR HELP WITH THIS MATTER WILL BE APPRECIATED. *TR