2012 NISSAN MURANO Complaints

AIR BAG WARNING LIGHT BEGAN FLASHING. INDICATOR LIGHT UNDER HEATING/AIR CONDITION PANEL INDICATED BAG OFF ON PASSENGER SIDE DIAGNOSTIC SCAN REQUESTED FROM DEALER REVEALED THAT "OCCUPANT SENSOR UNIT FAILED." "RECOMMENDED REPLACEMENT OF PASSSENGER AIR BAG SYSTEM AND SENSORS AT A COST OF $3,563.13." NISSAN CONSUMER AFFAIRS TWICE REJECTED MY REQUEST FOR FINANCIAL SUPPORT FOR REPAIR, "BECAUSE IT WAS NOT LISTED IN THE CAMPAIGN" (RECALL LIST). MILEAGE WAS 69,772. UPDATED 03/16/17*LJ *CN

"TAKATA RECALL" ON JANUARY 6, 2017 I WAS ON MY WAY HOME FROM WORK GOING 59 NORTH JUST A LITTLE PASS 6 PM. WHEN ALL OF A SUDDEN I HEAR A BIG LOUD BOOM AS I MAKE MY WAY TO THE RIGHT LANE I NOTICE THAT MY SUNROOF IS MAKE A LOUD SOUND. I DIDN'T WANT TO PULL OVER SINCE I'M ALONE AND IT'S DARK. I MADE IT HOME AND I GET OUT OF THE SUV AND THAT'S WHEN I SAW MY FRONT SUNROOF GLASS IS BUSTED. THE NEXT DAY I CALL THE DEALER AND EXPLAINED WHAT HAPPENED SAID THEY CAN REPLACE IT SO I MAKE MY WAY IN JUST TO BE TOLD THEY CAN'T NOT BECAUSE IT LOOKED LIKE A ROCK HIT IT. AS I EXPLAIN TO THEM THAT I WAS ON THE FREEWAY WITH NO VEHICLE AROUND ME I TOLD THEM HOW IS THAT POSSIBLE. THEY TOLD ME SORRY BUT THAT I'M RESPONSIBLE FOR THE REPAIR OF MY SUNROOF. I HAD TO WAIT FOR MONDAY TO COME SO I CAN GET IT FIX. ATTACH ARE SOME PICTURES OF THE SUNROOF.

WHILE DRIVING, MY MURANO 2012 SUNROOF EXPLODED WITHOUT ANY REASON. IT WAS A LOUD NOISE AND DID NOT KNEW WHAT HAPPENED. AFTER PULLING OVER I SAW THAT SUNROOF EXPLODED UPWARDS. THANK GOD THAT MY SUNROOF WAS CLOSED. SO ALL THE SHARDS DID NOT ENTERED THE VEHICLE AND WAS SAFE BUT SCARED OF THIS TYPE OF EXPLOSION. *TR

I WAS DRIVING ALONG I-44 EAST BOUND, AND SUDDENLY I HEARD A LOUD BANG. THOUGHT IT WAS MY TIRE, BUT ON GETTING OUT OF THE CAR AND CHECKING I FOUND MY SUNROOF HAD EXPLODED AND THERE WAS A GAPING HOLE IN THE MIDDLE.

THE SUNROOF OF MY 2012 NISSAN MURANO EXPLODED WHILE DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY. I WAS IN AN ISOLATED POCKET OF TRAFFIC WITH NO OTHER VEHICLE NEARBY. I HEARD THE EXPLOSION, THEN A LOUD SOUND OF WIND AS THE SUNROOF WAS GONE AND THE WIND BLOWING THROUGH THE COVER. SOME GLASS CAME THROUGH THE EDGES OF THE COVER. I SAW CHUNKS OF GLASS BLOWING BEHIND ME IN THE REARVIEW MIRROR. NISSAN TRIED TO CLAIM THE DAMAGE WAS CAUSED BY A ROCK. THE LOCAL DEALERSHIP SAID IT WAS EVIDENT THERE WAS AN OUTWARD EXPLOSION OF THE CLASS CAUSED BY PRESSURE. YOU CAN SEE WHERE THE EXPLOSION PUSHED THE BROKEN GLASS OUTWARD. *TR

BATTERY WENT DEAD FOR NO REASON. PARKED CAR ABOUT 1PM; UPON ATTEMPTING TO DRIVE VEHICLE ABOUT 5PM FOUND I COULD NOT OPEN DOOR WITH MY REMOTE. INSERTED KEY IN DOOR AND UNABLE TO TURN TO UNLOCK. HAD A CO-WORKER TRY AND HE COULD NOT TURN. HAD A THIRD PERSON TRY AND AFTER TURNING VERY HARD, HE WAS ABLE TO UNLOCK DOOR. UPON OPENING DOOR, INTERIOR LIGHTS DID NOT GO ON AS THEY NORMALLY DO. TRIED TO START CAR IN NORMAL WAY - NOTHING. PUT KEY FAB INTO IGNITION - NOTHING. DETERMINED THAT BATTERY DEAD. AFTER JUMPING VEHICLE, IT STARTED AND RAN FINE. DETERMINED THAT NOTHING WAS LEFT ON OTHER THAN THE FAN FOR THE AIR CONDITIONING. NOW CARRY JUMPER CABLES AND CONSCIOUS TO PARK WHERE CAR CAN BE JUMPED IF NECESSARY.

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 70 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

I BROUGHT THE CAR IN FOR ROUTINE OIL CHANGE AND IT TOOK OVER 3 HOURS TO COMPLETE. I WAS TOLD THAT THERE WAS A RECALL THAT NEEDED TO BE DONE BUT THEY WOULD NOT TELL ME MORE EXCEPT THAT IT HAD TO DO WITH THE AIR BAGS AND THE COMPUTER. I HAVE NOT BEEN ABLE TO GET MORE INFORMATION FROM THE DEALER AFTER SEVERAL ATTEMPTS VIA PHONE AND LETTER. I AM CONCERNED THAT IT IS SAFETY RELATED AND THAT THEY ARE HIDING SOMETHING DANGEROUS.

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT PRESSED THE START/STOP BUTTON WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT EXITED THE VEHICLE AND IT ROLLED AWAY. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, SHE WAS STRUCK BY THE DRIVER SIDE DOOR. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, FOUR CRACKED RIBS, A BROKEN FINGER, AND A LIVER LACERATION. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTURED ARM. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000. UPDATED 08/03/16*LJ